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Sherpa Overview

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An overview of the Sherpa project at the South Orange County Community College District.

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Page 1: Sherpa Overview
Page 2: Sherpa Overview

About Us Importance of Recommendation

EnginesSherpa ArchitectureSherpa DemonstrationUser Experience Engineering

Page 3: Sherpa Overview

About the SOCCCD Two college district in southern

California Approximately 43,000 students

History of In-House Development Student Information System (SIS) My Academic Plan (MAP)

Page 4: Sherpa Overview

Recommendation Engines

Page 5: Sherpa Overview

So what is Sherpa?

Sherpa is a recommendation engine that will guide students to make informed decisions regarding courses, services and information.

Page 6: Sherpa Overview

Student Profile

TranscriptGPAEd GoalReg ActivityCurrent ClassesStatus

Page 7: Sherpa Overview

Recommendations

Student Profile

TranscriptGPAEd GoalReg ActivityCurrent ClassesStatus

Courses

Services

Information

Page 8: Sherpa Overview

Recommendations

Student Profile

Trigger

TranscriptGPAEd GoalReg ActivityCurrent ClassesStatus

Courses

Services

Information

Timing Event

Page 9: Sherpa Overview

Recommendations

Student Profile

Trigger

Nudge

TranscriptGPAEd GoalReg ActivityCurrent ClassesStatus

Courses

Services

Information

Timing Event

Page 10: Sherpa Overview

Recommendations

Student Profile

Trigger

Nudge

TranscriptGPAEd GoalReg ActivityCurrent ClassesStatus

Courses

Services

Information

Timing Event

Portal RSS Email Text Facebook Mobile

Page 11: Sherpa Overview

Recommendations

Student Profile

Trigger

Nudge

TranscriptGPAEd GoalReg ActivityCurrent ClassesStatus

Courses

Services

Information

Timing Event

Portal RSS Email Text Facebook Mobile

Feedback - RatingsFeedback - Preferences

Page 12: Sherpa Overview

Student Profile Recommendation

New student, not matriculated

Link to online orientation

GPA > 3.5 Link to honors program

GPA < 2.0 Link to tutoring program

Transfer student Courses that fulfill GE pattern

Does not have MAP plan Link to MAP

Low assessment scores Recommend basic skills classes

First time student Step-by-step instructions

Returning student Recommend classes based on goals, success patterns and transcript details. Only display classes with an empty seat and that don’t conflict with student’s schedule

Page 13: Sherpa Overview
Page 14: Sherpa Overview

Phase One – Closed Class Assistance Since Fall 2010 has directly produced over 6,700 enrollments

Phase Two – Profiles and Nudges Announcements, Email, SMS, Voice-To-Text

Phase Three – Portal Refresh Calendar, To-Do List and News Feed

Phase Four – Mobile Under active development – Summer 2012 beta release

Phase Five – Predictive Analytics

Page 15: Sherpa Overview

Sherpa Demonstration

Page 16: Sherpa Overview

Feel free to contact us: Bob Bramucci: [email protected] Jim Gaston: [email protected]