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SLCC Communications 1010 Problem Solving Assignment

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Problem Solving Group Presentation SLCC Communications 1010.

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Page 1: SLCC Communications 1010 Problem Solving Assignment
Page 2: SLCC Communications 1010 Problem Solving Assignment

Management TeamManagement Team

Sami Peterson – Sami Peterson – Chief Executive OfficerChief Executive Officer

Dustin Hamblin – Dustin Hamblin – Chief of OperationsChief of Operations

Karl Geiger – Karl Geiger – Chief Financial OfficerChief Financial Officer

Desiree Hillman – Desiree Hillman – Managing DirectorManaging Director

Matt Day – Matt Day – Managing DirectorManaging Director

Page 3: SLCC Communications 1010 Problem Solving Assignment

ProblemProblem

Decrease in RevenueDecrease in Revenue

Hypothesis:Hypothesis:Sanitation ProblemsSanitation Problems

Page 4: SLCC Communications 1010 Problem Solving Assignment

AnalyzationAnalyzation

Surveys Mailed and Surveys Mailed and Handed-Out to Park Handed-Out to Park GuestsGuests

Guests Not Returning Guests Not Returning Due to Sanitation Due to Sanitation ProblemsProblems

Page 5: SLCC Communications 1010 Problem Solving Assignment

Most Common ComplaintsMost Common Complaints

Trash on the GroundTrash on the Ground

Un-Clean BathroomsUn-Clean Bathrooms

Un-Clean Food Service Un-Clean Food Service AreasAreas

Page 6: SLCC Communications 1010 Problem Solving Assignment

Setting CriteriaSetting Criteria

Goal:Goal:To Be The CleanestTo Be The Cleanest

Amusement ParkAmusement Park Budget:Budget:

$400,000$400,000 Timeline:Timeline:

6 Months – 6 Months –

Beginning of Next Beginning of Next SeasonSeason

Page 7: SLCC Communications 1010 Problem Solving Assignment

Possible SolutionsPossible Solutions

Increase Custodial StaffIncrease Custodial Staff Increase Number of Increase Number of

Garbage CansGarbage Cans Color of Garbage CansColor of Garbage Cans Sanitizing StationsSanitizing Stations Shower StationsShower Stations Advertise a Clean ParkAdvertise a Clean Park

Page 8: SLCC Communications 1010 Problem Solving Assignment

EvaluationEvaluation

Hiring More Custodial StaffHiring More Custodial Staff Increase Number of Garbage CansIncrease Number of Garbage Cans Coloring Garbage CansColoring Garbage Cans Sanitation StationsSanitation Stations Shower StationsShower Stations Advertising a Clean ParkAdvertising a Clean Park

Page 9: SLCC Communications 1010 Problem Solving Assignment

ImplementationImplementation

Hire 25 Employees and More Hire 25 Employees and More Custodial EquipmentCustodial Equipment

Color Garbage CansColor Garbage Cans

Install Sanitation StationsInstall Sanitation Stations

Page 10: SLCC Communications 1010 Problem Solving Assignment

Re-Evaluation of SolutionRe-Evaluation of Solution

Larger Clean-Up CrewLarger Clean-Up Crew

Garbage Cans Emptied More OftenGarbage Cans Emptied More Often

Re-SurveyRe-Survey

Page 11: SLCC Communications 1010 Problem Solving Assignment