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Problem Solving Group Presentation SLCC Communications 1010.
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Management TeamManagement Team
Sami Peterson – Sami Peterson – Chief Executive OfficerChief Executive Officer
Dustin Hamblin – Dustin Hamblin – Chief of OperationsChief of Operations
Karl Geiger – Karl Geiger – Chief Financial OfficerChief Financial Officer
Desiree Hillman – Desiree Hillman – Managing DirectorManaging Director
Matt Day – Matt Day – Managing DirectorManaging Director
ProblemProblem
Decrease in RevenueDecrease in Revenue
Hypothesis:Hypothesis:Sanitation ProblemsSanitation Problems
AnalyzationAnalyzation
Surveys Mailed and Surveys Mailed and Handed-Out to Park Handed-Out to Park GuestsGuests
Guests Not Returning Guests Not Returning Due to Sanitation Due to Sanitation ProblemsProblems
Most Common ComplaintsMost Common Complaints
Trash on the GroundTrash on the Ground
Un-Clean BathroomsUn-Clean Bathrooms
Un-Clean Food Service Un-Clean Food Service AreasAreas
Setting CriteriaSetting Criteria
Goal:Goal:To Be The CleanestTo Be The Cleanest
Amusement ParkAmusement Park Budget:Budget:
$400,000$400,000 Timeline:Timeline:
6 Months – 6 Months –
Beginning of Next Beginning of Next SeasonSeason
Possible SolutionsPossible Solutions
Increase Custodial StaffIncrease Custodial Staff Increase Number of Increase Number of
Garbage CansGarbage Cans Color of Garbage CansColor of Garbage Cans Sanitizing StationsSanitizing Stations Shower StationsShower Stations Advertise a Clean ParkAdvertise a Clean Park
EvaluationEvaluation
Hiring More Custodial StaffHiring More Custodial Staff Increase Number of Garbage CansIncrease Number of Garbage Cans Coloring Garbage CansColoring Garbage Cans Sanitation StationsSanitation Stations Shower StationsShower Stations Advertising a Clean ParkAdvertising a Clean Park
ImplementationImplementation
Hire 25 Employees and More Hire 25 Employees and More Custodial EquipmentCustodial Equipment
Color Garbage CansColor Garbage Cans
Install Sanitation StationsInstall Sanitation Stations
Re-Evaluation of SolutionRe-Evaluation of Solution
Larger Clean-Up CrewLarger Clean-Up Crew
Garbage Cans Emptied More OftenGarbage Cans Emptied More Often
Re-SurveyRe-Survey