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Social Media Workshop Duke University Social Media Training 2.16.12

Social Media Training at Duke

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A presentation for CIT/OIT Duke Trainers on February 18, 2012.

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Page 1: Social Media Training at Duke

Social Media Workshop

Duke University Social Media Training2.16.12

Page 2: Social Media Training at Duke

What is social media?

Social media is a conversation onlineWho’s talking?

Social media is NOTControlledOrganized“On message”A strategy or a tactic – it’s simply a channel

Page 3: Social Media Training at Duke

Social Media is Powered by…

Social networksNews and bookmarkingBlogs and microbloggingVideo and photo sharingMessage boards and forumsWikisVirtual realitySocial gamingRelated: RSS, iTunes, and podcasts

Page 4: Social Media Training at Duke

Social networks and blogs: Top online destinations

4 in 5 active Internet users visit social networks and blogs

Internet users over the age of 55 are driving the growth of social networking through the Mobile Internet

Americans spend more time on Facebook than they do any other U.S. website

53% of active adult social networkers follow a brand, while 32% follow a celebrity

Sourse: Nielsen

http://youtu.be/3SuNx0UrnEo

Page 5: Social Media Training at Duke

Personal vs. Professional

Two options:• Separate profiles/accounts• Use privacy settings

Best practices• Use privacy settings, but don’t trust them• Have good values and good sense• Create an online persona and be real

Remember: What happens on social media, stays on social media

Page 6: Social Media Training at Duke

Get Started: Blogs

http://sites.duke.edu/

Page 7: Social Media Training at Duke

Get Started: Blogs

• Create content as posts or pages in WordPress• Share the URL in other social media• Let others know about your social media links

Page 8: Social Media Training at Duke

Get Started: Blogs

People don’t ‘visit’ websites anymore.

Share your content where the people are…

Twitter = 200 million usersFacebook = > 800 million users

Page 9: Social Media Training at Duke

Get Started: Sharing content

• Creative Commons– http://creativecommons.org/

• Short URLs– http://tinyurl.com– http://goo.gl– http://bit.ly/

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Get Started: Twitter

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Get Started: TwitterTwitter glossaryTwitter Term Meaning

Tweet A post or update, under 140 characters

RT Re-tweet. This means the tweet is sharing something that someone else already posted.

@ This @ symbol is used in front of a username to direct that user’s attention to your tweet.

# or Hashtag Hashtags are a standard way to follow a discussion about a trend, event or topic. This allows for searchability.

Twitter Trending Keywords and hashtags that are mentioned on Twitter become trends – can be based on geography.

http://twitter.com/#!/search?q=%23socialduke

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Get Started: Twitter

https://twitter.com/dukecit

Page 13: Social Media Training at Duke

Get Started: Twitter

• Some additional tips:– Public or private?– One account or more?– Use mobile devices– Follow others to get followers

Page 14: Social Media Training at Duke

Get Started: Twitter

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Get Started: Facebook

http://www.facebook.com/DukeUniv

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Get Started: Facebook

What is the deal with this button?

Page 17: Social Media Training at Duke

Get Started: Facebook

http://www.facebook.com/help/privacy

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Get Started:Facebook

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Get Started: YouTube and Flickr

• YouTube is social sharing for videos• Flickr is social sharing for photos

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Get Started: What else?

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Questions/Resources

• Lynda.com• [email protected]• http://socialmedia.duke.edu/

ContactCara [email protected]@CaraRousseau