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Ngô Thị Vân Anh Trần Thị Mỹ Trinh Đặng Huỳnh Mỹ An CANDY CRUSH

Staffing and internal organization

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Page 1: Staffing and internal  organization

Ngô Thị Vân AnhTrần Thị Mỹ Trinh

Đặng Huỳnh Mỹ An

CANDY CRUSH

Page 2: Staffing and internal  organization

Staffing and internal organization

English for HospitalityLecturer : Trần Thị Ngọc Linh

Page 3: Staffing and internal  organization

Mövenpick Hotel Saigon

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Page 5: Staffing and internal  organization

Head Chef

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Good morning. How are you?

Very well, thank you.

Well, Nice to see you today.

I have seen the form u applied for the Head Chef position 2days ago.

So can we start the interview

now?

Yes, it’s my pleasure.

So now, tell me a little bit about

yourself.

My name’s An. I live in HCMC

I graduated from Hutech University and now I have an MBA

degree on Hospitality

Tell me about your ability to work under

pressure

What attracted you to this Head Chef position?

Can you speak any foreign languages?

You know, as being a head chef in my Restaurant, what

qualities do you need??

Vân Anh Mỹ AnMỹ Trinh

I stay calm and give time to me to get the problem

domain.

Take a deep breath and think about the solution for the problem by prioritizing

my work accordingly which help me.

Discussing with teammates gives different views to get the work

done on time with 100% quality.

English is my primary language, but I love learning different ones. I already speak French and Italian, and next on

my list is German and Russian

How would you deal with an angry customer that isn't happy with their

food?

Because I love food, I want to design a lot of delicious dish what make

customers are happy.

Page 7: Staffing and internal  organization

Leadership quality

People skills

Qualities

Practice

Creativity

A sense of humor

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Duties

• A chef may be responsible for many or all of the following: Creation of dishes and menu

• Purchase of cooking equipment and service items, e.g. uniforms, pots, pans, dishes, silver, glassware, linens, etc.

• Select vendors, order and receive all food supplies

• Hire, train and manage all staff (kitchen and front of house); set work schedules

• Cook or supervise all cooking• Comply with all local and state health

and business laws and regulations

Page 9: Staffing and internal  organization

Education and training do not mean much if a chef lacks cooking experience in a restaurant setting. So With hands-on experience, chefs gain knowledge of tastes, flavor and plate presentation.

Cooking Experience

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Product Knowledge and

Food Costs

Chef must have experience in how to maximize use of food products. Chef must have experience working with food so they can assist with menu pricing.

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• Prepare and cook food according to customers' orders• Arrange food on plates• Design, plan and price menus• Train and supervise staff• Keep work areas clean and tidy• Buy food supplies and cooking equipment• Supervise cleaning and dishwashing• Keep records of supplies

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Thank you !