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Coping with Challenging Behaviors

Teepa coping with challenging behaviors

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  • 1. Coping withChallenging Behaviors

2. REALIZE It Takes TWO to Tango or tangle 3. Learn to Dance with Your Partner 4. When Something Is Not Working Well What Do We Tend toDo? 5. Being right doesntnecessarily translate into agood outcome for both OReither of you 6. Deciding to change yourapproach and behavior WILL REQUIRE youto stay alert and make choices it is WORK 7. Its the relationship that isMOST critical NOT the outcome of one encounter 8. Who Are YOURChallenging People? Who Challenges YOU? 9. What are the ChallengingBehaviors thatGET TO YOU? 10. What Are the Most Common IssuesThat Come Up??? Not going to the MD Eloping or Wandering Losing Important Things No solid sleep time Getting Lost Getting into things Unsafe task performance Threatening caregivers Repeated calls & Undressingcontacts Being rude Refusing Feeling sick Bad mouthing you to Striking out at othersothers Falls & injuries Making up stories Infections & pneumonias Resisting care Seeing things & people Swearing & cursing Not eating or drinking Making 911 calls Contractures & immobility Mixing day & night Shadowing 11. By managing your ownbehavior, actions, words &reactions you can change theoutcome of an interaction. 12. REALLY Ask YourselfIs this Behavior a Problem BehaviorOR is this a So What Behavior An Annoying Behavior 13. Is it REALLY a Problem?Is it a RISKY BEHAVIOR? Risk to that person (physical, emotional,physiological risk)? Risk to the caregiver? Risk to Others? Is the RISK REAL and IMMEDIATE? If NOT, it is a SO WHAT behavior 14. If it is a SO WHAT Behavior Leave it ALONE! Figure out how to let go of it Let it go! 15. If it is RISKY Describe the behavior OBJECTIVELY WHO? WHAT? WHERE? WHEN? WHAT helps WHAT makes it worse? Frequency & Intensity? 16. SIX Pieces to the Puzzle Personal history and preferences Type & current level of cognitive loss Other conditions & sensory losses Environmental conditions Care partner approach and behaviors What happened full day & all players 17. Knowing the Person History Values and beliefs Habits and routines Personality and stress behaviors Work & family history Leisure and spiritual history Hot buttons & comforts 18. Level of Cognitive Function What CAN the person do?What can the person NOT do?What CUES are effective? Ineffective? What are interests based on level?Consistency of Cognitive Level? 19. The persons brain is dying 20. NormalBrain AlzheimersBrain 21. Positron Emission Tomography (PET) Alzheimers Disease Progression vs. Normal Brains Early Late NormalAlzheimers Alzheimers ChildG. Small, UCLA School of Medicine. 22. So what is happening? Memory damage Language damage Cant learn new things Has very concrete Forgets immediate past understanding of words Does time & space travel Misses 1 our of 4 words Uses old memories like new may miss Dont May not ID self or others Word finding problemscorrectly Word salad problems CONFABULATES COVERS Follows visual cues Follows your cues Seeks out the familiar Gets very vague & repeats Can get stuck on an old Uses automatic responsesemotional memory track Mis-speaks 23. So what is happening? Impulse Control Problems Performance Problems Say whatever they are Thinks they can do better thinkingthan they can Swear easily Can sometimes DO Use sex words or racial slurs BETTER under pressure when stressed sometimes worse Act impulsively Uses old habits Not think thru consequences Attempts can be dangerous Cant hold back on thoughts or fatal or actions They will tell you one thing Responds quickly & strongly and then do another to perceived threats Families may over or under Flight, fight, fright limit activities 24. How do these losses relate to some risky behaviors? Persistent going Lost and Looking inability to terminate cant find places not able to anything else looking for familiar discomfort Invading space Eloping - escaping automatic actions following cues following interests & habits wanting to leave no awareness of personalspace going somewhere Shadowing Constant talking or looking for helpvocalizing Comfort Trying to communicate Resisting care Self-stimulating Self-care Lack of Initiation Movement Wont move or cooperate 25. Diamonds - Routines & RepeatsACL 5 Word finding problems Becomes anxious and Logic problemsfrustrated easily Place & time confusion Has trouble with new Very independent or routines and locationsseeking constant Tries to maintain control &reassurance social behavior Resents take-over May try to escape/leave Self-awareness varies Can use signage & cues Fearful about what is Gets turned aroundwrong Momentarily disoriented Typically resists outside Does regular routines JUSThelpers FINE! 26. Emeralds- Task OrientedACL 4 Has trouble sequencing Uses visual information tothru tasks & activities figure out what to do Often skips steps Follows samples & demos Looking for what to do Cant do an activity if visualand where to be prompt is not there Believes they can do it Specifics and content in Dont need your helpspeech can be limited Has a mission in mind Gets stuck on stuff Goes back in time Needs to be involved Gets lost in place Looks for stuff to do 27. Ambers- Hunting & Gathering ACL 3 Uses hands to touch, Imitates actions copies youfeel, handle, hold Tool use is challenging Explores what is visible Follows othersand hidden Investigates the environment Invade others space to May taste or eat what theyexploresee Difficulty terminating Repeats actions overand over Difficulty getting focused on care tasks Sees in pieces not whole Becomes easily distressed Impulsive or indecisivewith unpleasant tasks Understands few words Asks ?s mechanically 28. Rubies - Stuck on GO ACL 2 Gross motor only Cant stop or sound Poor finger use asleep Limited visual processing Copies your mood Very limitedfacial expressionscommunication skills Cant grade strength Unable to do more Better with rhythm andcomplex motor actions repetitive movements Imitates those around Loses weight Problems with chewing On the move wandersand swallowingforward no safetyawareness 29. Pearls Reflexes Rule ACL 1 Bed bound or chair bound Swallowing and eating Unable to sit up for any problemslength of time Muscles shorten and Unable to communicatecontractures formsverbally Pressure areas develop Lots of reflexes because of no movement Breathing changes& limited intake Moments of being Responds to touch, voice,presentmovement, smells Can make eye contact & Startles easilysome automatic Motor agitation indicatesresponsesneeds 30. Health & Illness Mobility problems? Pain? Sensory problems? Mental health issues? Other diagnoses of importance? 31. Comparison of Fat Pads 32. Environmental Factors & Changes Physical Environment People Programming 33. Environmental Aids Setting familiar friendly functional forgiving (safe) 34. Environmental Aids Props visible & invisible timely available matched to ability matched to interests 35. Care Partner ApproachKnowledge Skills 36. Three Reasons to Communicate Get something DONE Have a conversation Help with distress 37. Communication Getting the person to DO SomethingForm a relationship FIRST Then Work on Task Attempt 38. Connect 1st Visually 2nd Verbally 3rd Physically 4th Emotionally 5th Individually - Spiritually 39. How you help Sight or Visual cues Verbal or Auditory cues Touch or Tactile cues 40. To Connect Use the PositivePhysical Approach 41. Your Approach Use a consistent positive physicalapproach pause at edge of public space approach within visual range approach slowly offer your hand & make eye contact call the person by name stand to the side to communicate respect intimate space wait for a response 42. Hand-Under-Hand Position 43. Your interaction Communicate with awareness look, listen, think! give your name make an empathetic observational statement You look busy... It looks like you are tired It sounds like you are upset wait for a response 44. Give information Keep it short and simple Its lunch time Lets go this way Heres your socks Use familiar words and phrases Use gestures and props to help 45. Encourage Engagement ask a person to try use props or objects ask a person to help gestureyou demonstrate give simple positive guidedirections - 1 step at a distracttime redirect 46. Daily Routines &Client-Centered Programming Old habits and routines Patterns during the 24 hrs A time to rest, work, playsocialize Your needs my time 47. To Cope with ChallengingBehaviors Where will you start??? An idea Care partner education Care partner skill building 48. Then Observe & document the risky behaviorthoroughly what is the pattern when does it happen where does it happen who is involved what is said, done, attempted what makes it better worse 49. Is it really a problem? A RISK If NO - leave it alone If YES - its time to problem solve call the team together put on the thinking caps 50. REMEMBER Explore all of the following - Personal background information Type & Level of cognitive function Health information Environmental issues Caregiver approach & assistance Habits, schedules & time of day 51. Re-look at the problematicchallenging behavior What does the person need? What is the meaning of the the behavior? Do you understand the risky behavior better? 52. Make a PLAN! Who will do what When will it be done How will it work What environmental change is needed What props are needed - where will theybe 53. Implement your plan! Keep track of progress Document what is happening Communicate among the team members Rethink - if it isnt working. CELEBRATE - if it is! 54. How can we help better? It all starts with your approach! 55. How you help Sight or Visual cues Verbal or Auditory cues Touch or Tactile cues 56. What Do They Do? Question Refuse Release verbal Intimidate physical Tension reduction 57. What Should You Do? Be supportive Offer choices & be directive Set realistic limits Act Take control Re-connect 58. Believe -People Are doingThe BEST they can! 59. What shouldnt we do??? Argue Make up stuff that is NOT true Ignore problem behaviors Try a possible solution only once Give up Let them do whatever they want to Force them to do it 60. So WHAT should we do???Rememberwho has the healthy brain!