Upgrading Technical Competencies of Professional and Paraprofessional 

Library PersonnelLibrary Personnel

CHALLENGES:  Cataloging evolution

Organization and description of resources

Types of resourcesTypes of resources

‐ Print (multi‐format and multilingual)

‐ Digital (“born” and made)

‐ Media (DVD, VHS, download, etc.)

‐ Sound (CD, vinyl, older formats, download)

‐ Cartographic (paper, electronic, digital)Cartographic (paper, electronic, digital)

‐ Cultural heritage (archives, records, and assets)

CHALLENGES:  Integration

Cross‐training of staffOutsourcing

‐ Acquisitions, standing orders, approval  plansC t l i i “ h lf d ”‐ Cataloging, processing, “shelf‐ready”

StaffingCollapsing of full time professional positions‐ Collapsing of full‐time professional positions

‐ Increasing paraprofessional positions to technical and public servicestechnical and public services

CHALLENGES:  Convergence

TechnologiesTechnologies‐ Supporting public and technical services‐ Requiring technical skills andRequiring technical skills and competencies‐ Maintaining and repairing equipment

Search strategies‐ Approximating Google, Yahoo, etc.‐ Visualization of library catalogs‐ Impending arrival of RDA

CHALLENGES:  Employers’ Expectations

Theoretical knowledgeTechnical skills (hardware and software)( )Cataloging competencies‐ Bibliographic description, authority work‐ Classifying‐ Subject accessWorkplace competencies‐ Communication (written, oral, and multilingual)Fl ibili ( k i d d l d‐ Flexibility (work independently and 

collaboratively) 

ObjectivesObjectives

Unlearn past competencies

Learn new competencies

Competencies assessment

Competencies Competencies  Contribute to performance

Competencies translated into new processes

translated into products and 

services

Observable behaviour

Knowledge: Job related

Skills:  Communicates well, demonstrate leadership

Traits:  Learns quickly , projects self‐confidence, team player, handles ambiguity well, demonstrate initiative

Motives:  Self‐development, focuses on client success, preserves firm / personal integrity

What are competencies

Competency Model

the process is completely customizable

Organizational Factors: Developing A ModelOrganizational Factors: Developing A Model

management philosophy

customer requirements

business needsbusiness needs

in‐place processes

• The 45 Competencies

Information CollectionProblem AnalysisN i l I t t ti

ReadingWritten Communication

Numerical InterpretationJudgementCritical Faculty

ListeningOral ExpressionOral Presentationy

CreativityPlanning 

Oral PresentationAdaptabilityIndependence

PerspectiveOrganizational AwarenessExternal Awareness

IntegrityStress ToleranceResilienceExternal Awareness

Learning OrientedTechnical Expertise

ResilienceDetail ConsciousnessSelf‐managementgChange Oriented

The 45 Competencies

ImpactPersuasiveness

Risk TakingDecisiveness

SensitivityFlexibilityAscendancy

Business SenseEnergyConcern for ExcellenceAscendancy

NegotiatingOrganizing

Concern for Excellence TenacityInitiativeg g

EmpoweringAppraising

Customer Oriented

Motivating OthersDeveloping OthersLeadingLeading

STRATEGY 1:  Library / Library School Visit

• Get to know the latest in the field

• Offer to collaborate• Offer to collaborate

‐ Internship / practicum

‐ Mentorship

‐ Visit classes

‐ Work with faculty and alumni

‐ Serve as an advisorServe as an advisor

STRATEGY 2: VolunteerSTRATEGY 2:  Volunteer

l f j d i• Volunteer for project and committees

‐ within the system

‐ outside the system

STRATEGY 3: ParticipateSTRATEGY 3:  Participate

i i i i• Participate in conversations

• Join listserv

‐ Autocat

STRATEGY 4: ContributeSTRATEGY 4:  Contribute

C ib b id• Contribute your best ideas

• Work with PAARL

To Summarize:

i l l k hFunctional competency ‐ employee know‐how and skills, operations, marketing and finance

Cultural competency – include the ability to work in teams, a tradition of customer service d h bili h d i iand the ability to manage change and innovation

Technological competency – the impact of g p y ptechnological activities on institutions’ performance

CYCLICAL PROCESSCYCLICAL PROCESS

PLANNINGEVALUATING

GATHERING REQUIRMENTSIMPLEMENTING

Reference Sources:Reference Sources:

Cataloging and Metadata Education : A Proposal for Preparing Cataloging Professionals in the 21st Century.Preparing Cataloging Professionals in the 21 Century.  (2002)  Submitted to the ALCTS/ALISE Task force by Ingrid Hsieh‐Yee.

From Knowledge Management to Strategic CompetenceFrom Knowledge Management to Strategic Competence (2006).  Edited by Joe Tidd.  London : Imperial College Press.

Gutsche, Betha (2010).  “Coping With Continual Motion” , Library Journal. 

Hall‐Ellis, Sylvia D. (2007). Cataloging Education: A NewHall Ellis, Sylvia D. (2007). Cataloging Education: A New Emphasis for the LIS Curriculum.  Washington D.C. : ALCTS /CETRC Preconference.

Sanghi Seema (2004) The Handbook of CompetencySanghi, Seema (2004).  The Handbook of Competency Model.  New Delhi : Response Books.

THANK YOU VERY THANK YOU VERY MUCH!!!!MU H

Susan O. PadorCataloger, Rizal LibraryCataloger, Rizal LibraryAteneo de Manila UniversityAugust 19, 2010g ,