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Review Live Recording Here - http://www.blackbeltyourbusiness.com/events/past-events Business ultimately is a numbers game. All different types of numbers: KPIs, benchmarks and the like – will tell you how you are performing and ultimately help you make the decisions to change. It is amazing – once you know what to be looking at, you can then make those decisions to grow and sustain your business. You do not need to be an accountant to know the figures. In this webinar we will take you through what numbers you should be tracking, what to do with the numbers and then how to make decisions once you have them.
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Business NumbersIntensive WEBINAR
Presented ByNathan McDonald FROM BLACK BELT
BUSINESS
WARNING!This Webinar is designed to help
you understand your business numbers.
We take full responsibility for the positive changes to your business
after implementation of these ideas.
INSTRUCTION
Minimise
Type in Questions / Answers
Raise Your Hands Here
BUSINESS NUMBERS
Multiple Business Owner, Martial Arts Instructor, Accountability Partner
NATHAN McDONALD
EXPECTATION
Interaction Write Plenty of Notes Ask Plenty of Questions
FROM TODAY?
SECTION 1 IMPORTANCE
CHECK UP
DEFINITION
STOPPING YOU?
GREAT NEWS
SECTION 2 THE
NUMBERS
1. BREAK EVENS
Breakeven
Expenses
Sales
1. BREAKEVENS
P&L ExpensesLoans, Leases, TaxesOwners DrawingsFuture Capital InvestmentProfit
2. MAXIMUM EARNING CAPCITY
3. SALES TARGETS
4. COST OF ACQUISITION
5. PRODUCTIVITY %
6. PRODUCT/SERVICE
MARGINS
7. RETURN ON INVESTMENT
8. RETENTION RATES
9. BENCHMARKS
10. JOB MARGINS/COST OF
MANUFACTURE
SO MANY MORE
To understand your customers:
19. Net Promoter Score (NPS)
20. Customer Retention Rate
21. Customer Satisfaction Index
22. Customer Profitability Score
23. Customer Lifetime Value
24. Customer Turnover Rate
25. Customer Engagement
26. Customer Complaints
To gauge your market and marketing efforts:
27. Market Growth Rate
28. Market Share
29. Brand Equity
30. Cost per Lead
31. Conversion Rate
32. Search Engine Rankings (by keyword) and click-through rate
33. Page Views and Bounce Rate
34. Customer Online Engagement Level
35. Online Share of Voice (OSOV)
36. Social Networking Footprint
37. Klout Score
SECTION 3 IMPLEMENTATION
SPREADSHEETS
WHITE BOARDS
SOFTWARE
ACCOUNTANT / BOOKKEEPER
ANALYSIS
DECISIONS
WHAT NOW?
A DOLLAR
FROM TODAY
