Webinar - Digital Skills for Older Adults: Teaching Technology in Public Libraries - 2015-05-18

Digital Skills for Older Adults: Teaching Technology in Public Libraries

May 18, 2016

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Steve Black TechBoomers.com

Presenters

Twitter: Ginny Mies Chat: Becky Wiegand

Kathy Faubion St. Mary’s County Library Leonardtown, Maryland

Crystal Schimpf TechSoup for Libraries

San Francisco, California


Agenda

•  Teaching Digital Literacy with TechBoomers.com

•  Free tutorials from TechBoomers.com

•  How to leverage TechBoomers.com in training

•  Older Adults & Technology

•  How to reach older adults

•  Meeting technology needs

•  Evaluating services

•  Q&A


Resources for Teaching Digital Skills

Free Paid

TechBoomers.com Lynda.com

DigitalLearn.org Atomic Training

GCFLearnFree.org

Older Adults, Technology, and the Library

Kathy Faubion St. Mary’s Library [email protected] https://www.stmalib.org/


Older Adults and the Library

•  The fastest growing group of library users

•  An underserved population

•  Assumptions, biases, and prejudices


How to reach older adults

•  What methods does your library use to reach older adults in the community?

•  Does your library include older adults in the planning and programming process?

•  Does your library currently outreach into the community?


How to reach older adults

•  What methods does your library use to reach older adults in the community?

•  Does your library include older adults in the planning and programming process?

•  Does your library currently outreach into the community?




Denver Public Library Technology Classes

Lesson Plans include: •  lesson objectives •  lesson prep work •  lesson prerequisites •  lesson outline •  exercises •  links •  where to go for more help


Figure 2-1 (p.18): Is Your Library Senior-Friendly?


Mousercise


Tips for working with older adults

•  Physical Spaces- are they ADA compliant?

•  Consider the best times of day and travel considerations.

•  Think in terms of audio, visual, and dexterity issues

•  Teach what is relevant, and let them learn by doing

•  Be patient!


Options to meet technology needs: One-on-one


Small Class Setting


A series, or a certificate?


How do you Evaluate what’s working?

•  Be ready to Fail!

•  Do you do class surveys?

•  Has your library done a technology survey?

•  Do you collect and evaluate your data, keep statistics?

•  Does your library have a digital inclusion plan?

•  Do you maintain your partnerships and evaluate how they are working?


Class Survey


Making a difference, one person at a time

•  Are you meeting your community’s needs?

•  Serving older adults is all about the quality, not the quantity

•  A look at the future…


References

Asla, T., & Williamson, K. (2004). Older adults? Information needs and behavior. In Encyclopedia of Library and Information Sciences, Third Edition. (pp. 3938-3943).New York: Taylor and Francis. doi: 10.1081/E-ELIS3-120043246

Bennett-Kapusniak, R. (2013). Older adults and the public library: The impact of the boomer generation. Public Library Quarterly, 32(3), 204-222. doi:10.1080/01616846.2013. 818814

Cavanagh, M. F., & Robbins, W. (2012). Baby boomers, their elders and the public library. Library Review, 61(8), 622-640. doi:10.1108/00242531211292114

Cody, M. J., Dunn, D., Hoppin, S., & Wendt, P. (1999). Silver surfers: Training and evaluating internet use among older adult learners. Communication Education, 48(4), 269. Retrieved from http://libaccess.sjlibrary.org/login?url=http://search.ebscohost.com.libaccess. sjlibrary.org/ login.aspx?direct=true&db=ufh&AN=2381033&site=ehost-live

Decker, E.N. (2010). Baby boomers and the United States public library system. Library Hi Tech, 28(4), 605-616. doi: 10.1108/07378831011096268 https://www.denverlibrary.org/ctc-classes

https://www.digitallearn.org/ Gatto, S. L., & Tak, S. H. (2008). Computer, internet, and E-mail use among older adults: Benefits and barriers. Educational Gerontology, 34(9), 800-811. doi: 10.1080/ 03601270802243697

Internet Grandma. [meme]. Accessed on April 14, 2016 from http://www.xenon-webdesign.co.uk/dev/no-deleted-internet/ Mates, B. (2003). 5-Star Programming and Services for Your 55+ Library Customers. Chicago: ALA Programming Guides. [Cover Art retrieved from http://www.amazon.com/5-Star-Programming-Services-LibraryCustomers/dp/0838908438/ref=sr_1_2?s=books&ie=UTF8&qid= 1462643284&sr=1-2&keywords= ALA+Programming+Guides on May 7, 2016]

http://www.pclibrary.org/mousing/mousercise.htm www.Techboomers.com/

Singer, D., & Agosto, D. (2013). Reaching senior patrons in the digitized library. Public Libraries, 52(6), 38-42. Retrieved from http://search.ebscohost.com.libaccess.sjlibrary.org/ login.aspx?direct=true&db=lih&AN=93457994&site=ehost-live

Slegers, K., van Boxtel, M.P.J., & Jolles, J. (2007). The effects of computer training and internet usage on the use of everyday technology by older adults: A randomized controlled study. Educational Gerontology, 33(2), 91-110. doi:10.1080/03601270600846733

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Questions?

Steve Black TechBoomers

[email protected]

Kathy Faubion St Mary’s Library [email protected]

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