ACTIVE LISTENING VS PASSIVE LISTENING

CHUDASAMA SATYAPALSINH JCOMMUNICATION SKILLS ER.NO.: 160210106010CIVIL

Active listening It include the mutual understanding of the person

PASSIVE LISTENING WHILE IT DOES NOT HAVE MUTUAL UNDERSTANDING OT THE PERSON

ACTIVE LISTENING

THE LISTENER VERBALLY RESPONSE TO THE PERSON

THE LISTENER MAY BE A NON VERBAL RECIEVER

PASIVE LISTENINGTHE LISTENER DOES NOT VERBALLY RESPOND TO THE SPEAKER

THE LISTENER MAY DELIBERATELY OR UNINTENTIONALLY SENDER OF NON VERBAL MASSAGE THROUGH EYE CONTACT

ACTIVE LISTENING

oIT INCLUDES THE RELATED QUESTION SUCH AS

oWHY?

oWHAT?

oHOW?

PASSIVE LISTENNING

IT DOES NOT INVOLVE THE QUESTIONING INSTEAD THE EYE CONTACT MAKE THE IMPORTANT ROLE

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