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Time to do things differently event 1

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AGENDA  for  today  Tea/Coffee  &  Opening  Ac:vity  Welcome  Icebreaker  Project  introduc:on  Ac:vity  1:  how  will  we  work  together?  Lunch  at  12.30pm  Ac:vity  2:  what  can  we  achieve  together?  Ac:vity  3:  What  does  collabora:on  mean  to  you?  Move  towards  ac:on  Check  out  Close  at  4.30pm   #wwiriss  

 

A    pat  on  the    back  

IRISS  is  a  third  sector  organisa:on  promo:ng  posi:ve  outcomes  for  the  people  supported  by  Scotland’s  social  services.        The  vision  of  IRISS  is  for  effec:ve  support  for  people  in  Scotland,  created  through  par:cipa:on  and  partnership.  

Who  are  we?  

Engagement  Partnership  Preven:on  Effec:veness  

Our  themes  

We work toward these outcomes:

Embed  a  culture  of  collabora:on,  open  to  new  ideas    Ensure  everyone  has  the  knowledge,  tools  and  skills  to  effec:vely  use  evidence  and  to  innovate    Place  people  at  the  centre  of  the  design  of  services  and  support  

7  

We  focus  on  three  key  areas  

storytelling  ;  data  ;  analysis  ;  design  ;  improvement  ;  community  mee:ngs  ;  councils  ;  problem  solving;  labs  ;  workshops;  interviews  ;  case  studies  ;  asset  mapping  ;  ac:on  research  ;  training  ;  planning  ;  experimenta:on  ;  evalua:on  ;  sharing  ;  documen:ng  ;  media  ;  technology  

give  a  voice  to  all  involved    

model  a  culture  of  collabora:ve  working      

promote  par:cipa:ve  approaches    

work  locally  to  be  close  to  both  complexity  and  solu:ons  

Guiding  principles  

give  a  voice  to  all  involved  model  a  culture  of  collabora:ve  working  promote  par:cipa:ve  approaches  work  locally  to  be  close  to  complexity  and  solu:ons  shared  project,  not  IRISS  led  

- and that’s how we got to be in this room together today…

Limita:ons  

we  can  be  involved  for  up  to  three  years    

we  bring  ourselves  and  our  :me  –  not  funding    

we  will  facilitate,  support  and  enable  –  but  we  can’t  run  the  project  alone    

The  approach  is  based  on  openness  –  any  approaches/solu:ons  are  for  anyone  to  own      

Our  approach  

17  

How  will  we    work  together?  

COMMAND  Provide  an  answer  

MANAGEMENT  

Organise  a  process  

LEADERSHIP  Ask  

quesCons  

uncertainty  

complexity  criCcal  

tame  

wicked  

Hard  power   RaConal   SoI  power  Grint  

There  are  soluCons  

Role  is  to  ask  appropriate    quesCons  and  engage    in  collaboraCon  

More  complex  and  uncertain  higher  need  for  inquiry  /    quesCons  /    listening.  Can’t    be  solved  in    IsolaCon.  Sits    outside  the    Hierarchy.  Needs  collecCve  consent  

Source:  h[p://workforcescotland.com/ecl/    

inquiry   inquiry  

advocacy  

advocacy  

Advocacy    •  Speaking  what  you  

think  •  Offer  opinion  •  Take  a  stance  

Inquiry  •  Looking  into  what  you  don’t  yet  

know    •  Surfacing  difference  -­‐  Looking  

into  what  others  see  •  Accep:ng  and  searching  for  

crea:ve  possibili:es  

Adapted  from  Chris  Argyris  

Comes  at  you  Literally  makes  a  point  

Go  deeper    Go  wider    

Source:  h[p://workforcescotland.com/ecl/    

Ac:on  Inquiry  1  

•  Each  person  will  speak  un-­‐interrupted  for  three  minutes  

•  Listeners  will  offer  a  ‘gi_’  of  a  ques:on  on  a  piece  of  paper  

•  Don’t  look  at  your  ques:on  un:l  everyone  has  had  a  go  as  speaker  

20  

How  was  that  for  you?  

•  How  was  the  experience  of  talking  un-­‐interrupted?  

•  What  was  common  in  the  type  of  ques:ons?  •  How  did  the  ques:ons  improve?  

21  

Lunch  

What  can  we  achieve  together?  

CA  gives  us  a  pathway  

And  six  steps  to  follow  

CA  =  Six  steps  1.  Define  the  issue  and  create  a  cause/effect  ques:on  2.  Develop  a  theory  of  change/logic  model  and  the  risks  to  its  success  3.  Generate  evidence  4.  Write  a  ‘contribu:on  story’    5.  Test  the  story  and  collect  more  evidence  6.  Revise  strengthen  and  share    

We’ve  built  our  own  approach  to  CA  

We  use  a  set  of  tools  

Collabora:on    

Logic  models  

Page 1

dovi

ew.c

om m

odel

Pilotlight Pathway Three

Wha

t did

we

do?

A range of participants from pratice, people

who access support, provider

organisations

8 Workshops: Pilotlight

Pathway 3

Co-Design approach which focuses on user

needs and develops concerete solutions

Wha

t hap

pens

as

a re

sult?

Participants develop new contacts and relationships Participants are

supported to develop their own business idea/plan

We work collaboratively to design solutions to user needs

We develop products which

support people to develop their

existing supports and overcome the

barriers to starting a new

business

We model new ways of working (expand on this)

Participants develop a lasting

network

Inte

rmed

iate

ou

tcom

es

We identify barriers and enablers to

people using SDS to start a business

Attitudes identified that

hinder access to self-directed support and encourage

organisations to overcome these

barriers

We lead thinking on designing

better services

We prompt Organisation to

embed new ways of working

Collaboratively designed and

produced servcies and

support

Sho

rt-te

rm

outc

omes

Interviews  

To  tell  a  …  

Including  the  risks!  

Create  some  discussion  

To  test  out  our  narra:ve  

To  make  something  is  closer  to  a  …  

Summary:  CONTRIBUTION  ANALYSIS    

•  Uses  “logical  argumenta:on”  to  understand  the  links  between  resources  and  outcomes  

•  Part  of  a  family  of  theory-­‐based  approaches  to  evalua:on  •  Uses  a  pragma:c,  six-­‐step,  process  of  tracking  the  journey  from  inputs  to  

outcomes  •  Focused  on  impact  and  the  mechanisms  that  support  it  •  Drills  down  into  engagement,  reach  and  reac:on  –  necessary  elements  of  

the  ‘impact  journey’  for  knowledge  and  innova:on  intermediaries  

What  Does  CollaboraCon  Mean  to  You?  

39  

#wwiriss  

Write  a  leRer  inviCng  people  to  parCcipate  in  the  project.  

40  

#wwiriss  

Our  hopes  for  the  leRers…  

41  

•  To gain an understanding of your dreams and vision for the project and collaboration in your local area.

•  Find out what collaboration means to you and your vision for what local collaboration could change.

•  Publish your letters (with your permission) on the project

website so that we can share your vision with others across Scotland.

#wwiriss  

What  should  I  write?  

42  

Anything! All that we ask is you address your letter to your local area. You can write as much or as little as you want. Illustrations and visuals are also more than welcome. The choice is yours!

#wwiriss  

InstrucCons…  

43  

Working individually… •  Address the letter to your local area

•  Use the prompt cards to think about what to write •  Take 20 minutes to write your letter.

•  Take 20 minutes to share what you’ve written around your table.

#wwiriss  

Some  things  to  include…  

44  

•  What enables collaboration between those working and living in communities?

•  What are the key things you believe we need to change to achieve this?

•  What shift/challenge will you present in your approach to collaboration and engagement? How might people perceive this?

•  What are your dreams/hopes/vision for collaboration in

your local area?

#wwiriss  

What  will  you  do  between  now  and  the  next  session?  

What  do  you  want  to  explore  in  this  discover  phase?    •  Who  will  you  speak  to?  •  What  message  will  you  share  with  them?  •  What  acCon  do  you  hope  to  inspire  in  them?  

Check  out  

•  What  ques:ons  are  you  le_  holding?  

•  What  do  you  need  out  of  the  next  session?  

•  What  was  missing  on  the  day?    

•  Can  you  pledge  your  support  for  next  :me?  and  who  will  you  bring  with  you?  

47  

When  you’ve  got    a  mo-­‐o  

Thanks!  …  we’ll  see  you  on  the  2nd  Nov  

 [email protected],        [email protected]  Lisa.pa[[email protected]          [email protected]  [email protected]        [email protected]  cr.stocks-­‐[email protected]        [email protected]      

 Photos:  Young  boy  and  donkey  from  Sparkling  Moments  Photography  Horses  from  Vera  Zinkova  Gugenheim  lab  from  Luke  Abiol  success  kid  from  @laneymg  ball  of  spark  from  evan    bamboo  complexity  from  taufuuu  blue  tunnel  from  fontos  von  carlos  pathway  from  davi  ozolin  upstairs  from  josef  stuefer  construc:on  from  learn  from  build  more  the  right  tool  from  emily  risk  from  carnagenyc  test  from  dave  bleasdale    

Credits    story  from  duncan  c  true  story  from  ncindc  I  will,  you  will  from  @davidshrigley      Other:    Grint  and  Argyris  slides:  Enabling  Collabora:ve  Leadership  Pioneer  Programme    h[p://workforcescotland.com/ecl/