Helping People Stay Strong

Building More Welcoming & Inclusive Communities

Reforming Services

Ralph Broad, Simon Burch, Nicki Needle

Values and Principles• Gifts and Strengths – all that individuals, families and

communities bring • Citizenship – with all its responsibilities and

opportunities • Relationships – the importance of personal networks

and families • Information – supporting decision making • Expertise – the knowledge held by people and their

families • Leadership – the right to plan, choose and control your

own life and support • Services – as a 'back up to natural support'

Western Australia started 1988

Queensland 2000

Scotland 2000Middlesbrough

DerbyshireDerby City

Gloucestershire

Thurrock

Cumbria

History…

Monmouthshire

Walsall

Northamptonshire

Our Solutions are often not fit for purpose

The Big Choice

Do we wait for people to fall into crisis and then assess eligibility?

OR

Help people and communities to stay strong, supportive and in control?

What Does a Local Area Coordinator Do?

Stories

Local People in Control

LACs really listen – they don’t judge or assess.

They take time to get to know us – me, my family, my community.

We have more Choices. It’s not just about services.

They help me to have a voice – to be heard & listened to.

There used to be so many people It’s nice to have one person I know well.

They support and challenge me to do more for myself. I feel more confident now. I’m proud I don’t need

services anymore!

What Works – Tinker or Reform?

Leadership Design – Do it Right

–NO SHORT CUTS, no 'pick n mix' or 'hybrids'– Learning conversations– Local Area Coordination Network:

building connections, sharing stories,

learning, doing it right

Ralph Broad

ralph@inclusiveneighbourhoods.co.ukwww.inclusiveneighbourhoods.co.uk