30
Women + Healthcare This presentation was built for HCA Virginia's Spirit of Women Girls' Day Out on Oct. 7, 2011 (the message works for ALL women!)

Be Your Own Patient Advocate (Really!)

Embed Size (px)

DESCRIPTION

A deck built for a women's event in Richmond VA. It exhorts people, particularly women, to be their own patient advocates. Don't be a meat puppet!

Citation preview

Page 1: Be Your Own Patient Advocate (Really!)

Women + Healthcare

This presentation was built for

HCA Virginia's Spirit of WomenGirls' Day Out on Oct. 7, 2011

(the message works for ALL women!)

Page 2: Be Your Own Patient Advocate (Really!)

... 'cause you'll do the best job. Really.

Be Your Own Patient

Advocate

Page 3: Be Your Own Patient Advocate (Really!)

Patients

Page 4: Be Your Own Patient Advocate (Really!)

Patients

Page 5: Be Your Own Patient Advocate (Really!)

Customers

Page 6: Be Your Own Patient Advocate (Really!)

Without PatientsCustomers

A doctor's just another

dude (or dude-

ette) in a white

coat.

Page 7: Be Your Own Patient Advocate (Really!)

We are ALL patients customers

Page 8: Be Your Own Patient Advocate (Really!)

Who makes 80%+ of all household decisions?

I'll give youthree

guesses.1st two don't

count...

Page 9: Be Your Own Patient Advocate (Really!)

Health care = SHOPPING?

Page 10: Be Your Own Patient Advocate (Really!)

Act like a CUSTOMER,get treated like one.

Page 11: Be Your Own Patient Advocate (Really!)

Ask friends.Ask colleagues.

Use the web.

Page 12: Be Your Own Patient Advocate (Really!)

If you're not comfortable with the healthcare

shopping metaphor ...

Page 13: Be Your Own Patient Advocate (Really!)

Ever hire anyone?

Page 14: Be Your Own Patient Advocate (Really!)

HIRE your doctors!

No.

I'm NOTkidding.

Page 15: Be Your Own Patient Advocate (Really!)

Healthcare is ...

CollaborationTeamworkResearch

Project managementData management

A WORKINGRELATIONSHIP!

Page 16: Be Your Own Patient Advocate (Really!)

Data, data, who's got my data?

If doctors andpatients could

freely exchange information and

data,who knows what

might happen?

Page 17: Be Your Own Patient Advocate (Really!)

Doctors + Patients X Data Sharing = REAL Health Care

Reform

Page 18: Be Your Own Patient Advocate (Really!)

Alphabet soup is an issue

HIPAAHIEFHITSOPHITRUSTHITECHBHIECCHITE-I-E-I-O

Page 19: Be Your Own Patient Advocate (Really!)

So what's a grrl to do?

Know your historyKnow your risk factorsKeep your own records

Page 20: Be Your Own Patient Advocate (Really!)

Family History

DiabetesCancerStrokeHypertensionAsthmaCataractsHeart diseaseGlaucoma

Page 21: Be Your Own Patient Advocate (Really!)

Personal HistorySmokingWeightActivity levelStress levelGeographic location (this is MUCH bigger than you'd expect)Geographic history (where did you grow up? where have you lived?)

Page 22: Be Your Own Patient Advocate (Really!)

Record Keeping

Excel spreadsheets are AWESOME toolsRIP Google Health: build your own on Mozy.com or Box.netIf your provider has an online patient portal: USE IT

Page 23: Be Your Own Patient Advocate (Really!)

"Airplane Rules"

Take care of YOURSELF firstMonitor your habits: what can you change?You are what you eat

Page 24: Be Your Own Patient Advocate (Really!)

Become an e-Patient

EmpoweredEqual EngagedEnabledEquippedEmancipatedExpert

Page 25: Be Your Own Patient Advocate (Really!)

"My doctor won't play"

Two words:

YOU'RE FIRED.

Page 26: Be Your Own Patient Advocate (Really!)

Digital Patients Bill of Rights

Shared access to my dataAttitude of collaboration and mutual respectThe patient is the largest stakeholderTransparency and authenticity across all areasVoice of the patient is a legitimate (clinical) sourceThe right to efficient communication with providers who utilize the technology that we need

~Philadelphia PA, September 19, 2011(I was there!)

Page 27: Be Your Own Patient Advocate (Really!)

Let's review:

Ask questionsWork to understand the answersIf you don't understand, keep askingDon't be a diva, but do be fierce on your own behalfKeep your own recordsAsk for copies of everythingDon't be a meat-puppetStay INSIDE the car

YOU

healthcare system

Page 28: Be Your Own Patient Advocate (Really!)

Resources

e-Patients movement: e-patients.netWEGO Health: WEGOhealth.comHealth Central: HealthCentral.comDept. of Health + Human Services: Health.govCondition-related pages:Cancer.gov/.orgDiabetes.org[name-that-disease].org

Page 29: Be Your Own Patient Advocate (Really!)

Our Bodies, Ourselves?

YOUR body.YOUR self.

YOUR responsibility.