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5 Simple Ways To Use Technology To Increase Revenues
All Industries Are Changing. Health Clubs Are No Exception #DigitalTransformation
Discontinuity And Paradigm Shift From Old To New
INDUSTRY LIFECYCLE S CURVE REINVENTION
Digital Differentiator
CONSUMERS TECHNOLOGY
GLOBALISM ECONOMICS
HEALTH CLUB INDUSTRYIMPACTED BY 4 KEY DRIVERS
Power has shifted to consumers. Convenience, authenticity, choice, decision making.
Exane : “10% luxury purchases digital now; 40% by 2020”
CONSUMERS: Going Digital
Brand Loyalty Is In Decline In The Era Of Greater Choice. Consumers Must Be Served They Way They Want To Be.
CONSUMERS: Increasing Choices
3 CONSUMER TRENDS
G R E AT E R U T I L I T Y A N D C O N V E N I E N C E & R E L E VA N C E
F O R U S E R S
PERSONALIZATIONA C K N O W L E D G E M E N T A N D
R E C O G N I T I O N E M B R A C I N GA M I S S I O N
ENGAGEMENT
FLAUNT CULTURE
NOT JUST FITNESS
BENEFICIAL INTELLIGENCE
N E W WAY S O F D E L I V E RYT H AT I N C R E A S E U S E
A N D R E L E VA N C E
SERVICE REDEFINITION
OMNI-PRESENCE
TRENDS + VISION = REINVENTING MODELS
3 KEY CONSUMER TRENDS
PERSPECTIVE SHIFT
STATUS
CONSUMERS : No More “Off-Line”Consumers have embraced the wealth of information on-l ine when making al l buying decisions according to studies by Deloitte.
According to Forrester online influenced $1.3 Tri l l ion in in store retai l sales in 2015 and according to a PwC survey 78% of respondents indicated their buying decisions where impacted by digital social networks.
Digital experiences are an integral part of the buying journey of everything including health club memberships and services.
What Are Prospects And Members Doing Online ?36% - Researching Products And Services36% - Comparing Prices
31% - Accessing Coupons Or Promotions
25% - Checking Reviews
Most Importantly Consumers Are BUYING Online
The average consumer now spends $1,843 a year online
for products and services and overall user penetration is
expected to hit a whooping 70.18% by 2020.
TECHNOLOGY
The Most Successful Health Club Business Models Will Wisely Adopt Digital
HYPE CYCLE CHALLENGE
17
ECONOMICS
Key economic drivers: digital lower costs while increasing revenue per member and lifetime value of member
Profit Margin
A Top Financial Model In The US The “Digital Guru” Club Brand
20
EBITDA
SALES $1M - $3M
SALES $3M AVG
Asset Turnover
X =53% 200% 106% ROA
New delivery systems to meet consumer needs in new ways.
CONSUMERS + TECH + ECONOMICS = WINNER
Key strategy : Orchestration. Choose the right partners to help you get there. Do not try and go it alone.
5 Simple Ways To Use Technology To Increase Revenues
@bryankorourke
1. Online Membership Sales
2. Digital: Returns Management
3. Recurring Value Add Billing Services
4. Personal Training Services
5. Marketing, Selling & Billing For Groups
CONSUMERS TECHNOLOGY
GLOBALISM ECONOMICS
HEALTH CLUB INDUSTRYIMPACTED BY 4 KEY DRIVERS
CUSTOMERSHAVE SHIFTED
TO DIGITAL
5 Simple Ways To Use Technology To Increase Revenues
@bryankorourke
1. Online Membership Sales 2. Returns Management 3. Recurring Value Add Billing Services 4. Online Personal Training Services 5. Marketing, Selling & Billing To Groups
@bryankorourke
Simple Ways To Use Technology To Increase Revenues