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5 Simple Ways To Use Technology To Increase Revenues

Five Simple Ways To Use Technology To Increase Health Club Revenues

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Page 1: Five Simple Ways To Use Technology To Increase Health Club Revenues

5 Simple Ways To Use Technology To Increase Revenues

Page 2: Five Simple Ways To Use Technology To Increase Health Club Revenues

All Industries Are Changing. Health Clubs Are No Exception #DigitalTransformation

Page 3: Five Simple Ways To Use Technology To Increase Health Club Revenues

Discontinuity And Paradigm Shift From Old To New

Page 4: Five Simple Ways To Use Technology To Increase Health Club Revenues

INDUSTRY LIFECYCLE S CURVE REINVENTION

Digital Differentiator

Page 5: Five Simple Ways To Use Technology To Increase Health Club Revenues

CONSUMERS TECHNOLOGY

GLOBALISM ECONOMICS

HEALTH CLUB INDUSTRYIMPACTED BY 4 KEY DRIVERS

Page 6: Five Simple Ways To Use Technology To Increase Health Club Revenues

Power has shifted to consumers. Convenience, authenticity, choice, decision making.

Exane : “10% luxury purchases digital now; 40% by 2020”

CONSUMERS: Going Digital

Page 7: Five Simple Ways To Use Technology To Increase Health Club Revenues

Brand Loyalty Is In Decline In The Era Of Greater Choice. Consumers Must Be Served They Way They Want To Be.

CONSUMERS: Increasing Choices

Page 8: Five Simple Ways To Use Technology To Increase Health Club Revenues

3 CONSUMER TRENDS

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G R E AT E R U T I L I T Y A N D C O N V E N I E N C E & R E L E VA N C E

F O R U S E R S

PERSONALIZATIONA C K N O W L E D G E M E N T A N D

R E C O G N I T I O N E M B R A C I N GA M I S S I O N

ENGAGEMENT

FLAUNT CULTURE

NOT JUST FITNESS

BENEFICIAL INTELLIGENCE

N E W WAY S O F D E L I V E RYT H AT I N C R E A S E U S E

A N D R E L E VA N C E

SERVICE REDEFINITION

OMNI-PRESENCE

TRENDS + VISION = REINVENTING MODELS

3 KEY CONSUMER TRENDS

PERSPECTIVE SHIFT

STATUS

Page 10: Five Simple Ways To Use Technology To Increase Health Club Revenues

CONSUMERS : No More “Off-Line”Consumers have embraced the wealth of information on-l ine when making al l buying decisions according to studies by Deloitte.

According to Forrester online influenced $1.3 Tri l l ion in in store retai l sales in 2015 and according to a PwC survey 78% of respondents indicated their buying decisions where impacted by digital social networks.

Digital experiences are an integral part of the buying journey of everything including health club memberships and services.

Page 11: Five Simple Ways To Use Technology To Increase Health Club Revenues

What Are Prospects And Members Doing Online ?36% - Researching Products And Services36% - Comparing Prices

31% - Accessing Coupons Or Promotions

25% - Checking Reviews

Page 12: Five Simple Ways To Use Technology To Increase Health Club Revenues

Most Importantly Consumers Are BUYING Online

The average consumer now spends $1,843 a year online

for products and services and overall user penetration is

expected to hit a whooping 70.18% by 2020.

Page 13: Five Simple Ways To Use Technology To Increase Health Club Revenues

TECHNOLOGY

Page 14: Five Simple Ways To Use Technology To Increase Health Club Revenues

The Most Successful Health Club Business Models Will Wisely Adopt Digital

Page 15: Five Simple Ways To Use Technology To Increase Health Club Revenues

HYPE CYCLE CHALLENGE

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17

Page 18: Five Simple Ways To Use Technology To Increase Health Club Revenues

ECONOMICS

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Key economic drivers: digital lower costs while increasing revenue per member and lifetime value of member

Page 20: Five Simple Ways To Use Technology To Increase Health Club Revenues

Profit Margin

A Top Financial Model In The US The “Digital Guru” Club Brand

20

EBITDA

SALES $1M - $3M

SALES $3M AVG

Asset Turnover

X =53% 200% 106% ROA

Page 21: Five Simple Ways To Use Technology To Increase Health Club Revenues

New delivery systems to meet consumer needs in new ways.

CONSUMERS + TECH + ECONOMICS = WINNER

Page 22: Five Simple Ways To Use Technology To Increase Health Club Revenues

Key strategy : Orchestration. Choose the right partners to help you get there. Do not try and go it alone.

Page 23: Five Simple Ways To Use Technology To Increase Health Club Revenues

5 Simple Ways To Use Technology To Increase Revenues

@bryankorourke

Page 24: Five Simple Ways To Use Technology To Increase Health Club Revenues

1. Online Membership Sales

Page 25: Five Simple Ways To Use Technology To Increase Health Club Revenues

2. Digital: Returns Management

Page 26: Five Simple Ways To Use Technology To Increase Health Club Revenues

3. Recurring Value Add Billing Services

Page 27: Five Simple Ways To Use Technology To Increase Health Club Revenues

4. Personal Training Services

Page 28: Five Simple Ways To Use Technology To Increase Health Club Revenues

5. Marketing, Selling & Billing For Groups

Page 29: Five Simple Ways To Use Technology To Increase Health Club Revenues
Page 30: Five Simple Ways To Use Technology To Increase Health Club Revenues
Page 31: Five Simple Ways To Use Technology To Increase Health Club Revenues

CONSUMERS TECHNOLOGY

GLOBALISM ECONOMICS

HEALTH CLUB INDUSTRYIMPACTED BY 4 KEY DRIVERS

Page 32: Five Simple Ways To Use Technology To Increase Health Club Revenues

CUSTOMERSHAVE SHIFTED

TO DIGITAL

Page 33: Five Simple Ways To Use Technology To Increase Health Club Revenues

5 Simple Ways To Use Technology To Increase Revenues

@bryankorourke

Page 34: Five Simple Ways To Use Technology To Increase Health Club Revenues

1. Online Membership Sales 2. Returns Management 3. Recurring Value Add Billing Services 4. Online Personal Training Services 5. Marketing, Selling & Billing To Groups

@bryankorourke

Simple Ways To Use Technology To Increase Revenues