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Medical Alert
Medical Alert
Key Benefits of Medical Alert Monitoring
v Maintain Independence
v Feel Safer in Your Home
v Get Help Quickly
v 24/7 ProtecEon
Simple to Use In the event of an
emergency, users simply
press the bu9on on their
monitoring device to be
connected to a
professional medical
monitoring team member. Team members are trained to quickly assess a situa?on
Key Benefits of Medical Alert Monitoring
In the event of an emergency, users simply press the buJon on their monitoring device to be connected to a professional medical monitoring team member.
Medical Alert Home Emergency Base Unit (PERS)
• Two way voice • Temporary or permanent installaEon • Braille characters • Speakerphone • Delayed silent alarm feature • InacEvity reporEng that can be set at 8, 12, or 24 hours • 32 hour baJery backup
Cellular Medical Alert Home System
• 2-‐way voice monitoring • Waterproof help buJon with wrist
strap or pendant • Base staEon with LCD display • No landline needed • AT&T network • Temporary or permanent
installaEon
• Braille characters • Speakerphone • Delayed silent alarm feature • InacEvity reporEng that can be set
at 8, 12, or 24 hours • 32 hour baJery backup
Go Mobile Alert System
• Two way voice • Anywhere help buJon • Charger cradle • No landline needed • Home base staEon and waterproof help buJon
Price
• $29.95 per month Home Alert System • $34.95 Cellular Medical Alert System • $39.95 Mobile Alert System • $9.50 shipping costs
Payment Term Op?ons & Benefits
Customers may select quarterly, semi-‐annual or annual payment plans.
For those using quarterly billing, one month of free service is included.
Annual payment plans include free shipping and two months of service
free of charge. Medical Alert does not have a contract requirement or
charge acEvaEon fees.
Warranty
• All of Medical Alert’s equipment is covered with a lifeEme warranty. • This warranty covers technical or mechanical breakdown only and all
equipment will be replaced free of charge. • If the damage is due to loss or mistreatment however, the customer is
responsible for the cost of replacement. • Replacement fees are as follows:
o PERS replacement $350 o Mobile Alert replacement $350 o Alert 911 replacement $150
Are Medical Alert services and devices covered by Private Insurance, Medicaid or Medicare?
• Some private insurance companies may cover medical monitoring. Frequently the paEent is responsible for the charges and may be reimbursed for their service fees. One should examine their ExplanaEon of Benefits to determine coverage.
• Those with Medicaid should contact their local Medicaid office or local Area Agency on Aging to determine if a program to cover medical monitoring for this has been established in their area.
• Medicare does not cover Medical Alert monitoring.
Important Informa?on about the Medical Alert Pendants
• Medical Alert pendants are fully water resistant so that they can be worn while showering or bathing.
• Medical Alert systems allows mulEple pendants to be used on the same base unit, so that more than one person may benefit from the service without addiEonal cost.
Does a person have to have a landline for the medical alert system to work?
• Medical Alert has a system which works for houses with any type of phone line.
• For those without a landline, a system is available which does not require landline service.
• Medical Alert can be used in any situaEon where help is needed. Whether you
need the police, an ambulance, the fire department or even if you just need to get in touch with a friend or family member to get some assistance.
• Medical Alert systems have a 600 foot range and whole house speaker phone • Medical Alert can be used in any situaEon where help is needed. Whether you
need the police, an ambulance, the fire department or even if you just need to get in touch with a friend or family member to get some assistance.
• Pressing the emergency buJon on the medical alert immediately connects the user to the emergency call center operators and tell them exactly what kind of help you need.
• Medical Alert is equipped with a back-‐up baJery so that if the power goes out in your home you can rest assured that your medical alarm will conEnue to provide you with the protecEon you need.
• Operators in the emergency response center only speak English and Spanish, so
those speaking other languages would be beJer served by a company with
operators speaking mulEple languages.
• Medical Alert offers fall-‐detecEon service, but the pendant and emergency buJon
are considerably larger to accommodate the inner workings necessary to detect
sudden movements. In every-‐day use, this may result in false alarms and alerts
being sent to the center needlessly. However, for the users, there is never a
charge for accidental alerts or false alarms.
Families can receive peace-‐of-‐mind with a medical alert system installed in their loved one’s home and seniors can stay independent longer with a system in place. Medical Alert’s systems are affordable, covered with a generous warranty and the systems are easy to install and to operate.
Medical Alert is highly recommended for those looking to purchase
medical monitoring for themselves or for their family members.
Endorsements
• Medical Alert is an accredited business with the BeJer Business Bureau with an A+ raEng for excellent customer service.
• Medical Alert is recognized by the ArthriEs FoundaEon as a product worthy of the Ease of Use designaEon.
• Medical Alert has earned the Good Housekeeping Seal of Approval.
Company Contact Informa?on
Medical Alert by Connect America 2193 West Chester Pike
Broomall, PA 19008 Telephone: 1-‐800-‐800-‐2537
