Motivating Hospital Workers

Story of two Falcon

Health Care System

Performance of Health Care System

Skill X Motivation X Support

Motivation and Performance

Development of Concept

• RationalismFree will

• InstinctIntrinsic

drive

• RewardExtrinsic Motives

What is motivation?

The energising force that activates or triggers behaviour

Intrinsic Driver - Hypothalamus

Extrinsic reinforcement experiment

9

Operant conditioning by B.F. Skinner.

Incentive for changing behavior

Search for Pleasure Molecule

Dopaminergic System

Is Pleasure = Motivation?

Distress

Stay alive

Pleasure

Motivation

Awesome

The Pleasure Pain Motivation Model

What motivate people to work?

• Need based theory of Maslow

What satisfy people to work?

• Herzberg’s two-factor theory.

15

Equity Theory of Motivation

Personality Traits in Workplace

What Motivate People to work?

Income

Security

Affiliation

Accomplishment0% 20% 40% 60% 80% 100%

Norway

Japan

Philippines

Brazil

USA

Mexico

Nigeria

S Africa

Russia

Lithuania

Distribution of Top Choice

Needed Income

Secure Job

Contact with People

Feeling of

Accomplishment

What people value in their current job?

Generous holidays (#1)

Use initiative

Good work hours

Respected job

Responsible job

U.S.A.1. GENEROUS

HOLIDAYS

2. JOB RESPECTED

3. GOOD HOURS

4. USE INITIATIVE

TURKEY

1. GENEROUS

HOLIDAYS

2. INTERESTING

JOB

3. RESPONSIBILITY

4. USE INITIATIVE

GERMANY

1. GENEROUS

HOLIDAYS

2. JOB RESPECTED

3. GOOD HOURS

4. RESPONSIBILITY

CHINA

1. GENEROUS

HOLIDAYS

2. RESPONSIBILITY

3. USE INITIATIVE

4. INTERESTING

JOB

INDIA

1. GENEROUS

HOLIDAYS

2. USE INITIATIVE

3. INTERESTING

JOB

4. GOOD HOURS

RUSSIA

1. RESPONSIBILITY

2. USE INITIATIVE

3. GENEROUS

HOLIDAYS

4. GOOD HOURS

NIGERIA

1. GENEROUS

HOLIDAYS

2. GOOD HOURS

3. USE INITIATIVE

4. JOB RESPECTED

PERU

1. GENEROUS

HOLIDAYS

2. INTERESTING

JOB

3. GOOD HOURS

4. ACHIEVE

SOMETHING

How the 40-hour work week came to be?

Henry Ford next to a 1921 Model-T

“Leisure is an indispensable

ingredient in a growing

consumer market because

working people need to have

enough free time to find uses for

consumer products, including

automobiles.

Is Leisure is Pleasure?

Motivation vs. Happiness

Search for Happiness

I want Happiness!

What motivate a happy person who has no desire?

Person cannot

renounce an action.

He is impelled to act

by law of Nature.

A wise person who

has renounced the

fruit of his action,

detached and has no

desire, is eternally

motivated and happy!