Product portfoliofor doctors

Practo’s storyPracto’s mission is to help mankind live healthier and longer by simplifying being healthy. We’re leading the way with Practo Search – the world’s largest doctor search platform used by millions of patients every month and Practo Ray – the practice management solution choice for thousands of doctors managing millions of patients, appointments and digital healthcare records every year.

Asia’s leading

healthcareplatform

GO-GETTERS

Us in a nutshell Everyday, we work on problems no one has dared to

solve before. We’re dreamers, thinkers, doers, and go-getters, all rolled into one. We have audaciously,

galactically big dreams - because that’s what it takes to truly change the world and improve healthcare access for humanity. This starts

with helping them find the best doctors and culminates into a single intelligent healthcare account for the entire family that securely stores all their healthcare data so they can make better healthcare decisions.

Our journey so far

2,00,000+Healthcare practitioners

listed

Practo.com – World’s largest appointmentbooking platform

01

Practoborn! Launched in

Singapore

May2008

May2009

Sep2012

Jan2013

Launched inPhilippines

Dec2014

$120M raised till now

Aug2015

Sep2015

Oct2015

Jan2015

2 huge acquisitions -Insta Health & Qikwell!

Now the world’s largest appointment booking platform!

Crossed 35+ Cities

15+Countries

40M+Appointments/Year

D0ERS

THINKERS

DREA

MER

S

Our Products for Doctors

02

Get your profile listed on Practo.com and help patients find you easily 03

free!

Connect with millions of patients, answer their questions from anywhere and widen your access

free!

05

Digitise your practice and manage it more professionally 09

Gather feedback from your patients and improve their in-clinic experience 11

Get featured on Reach to heighten your practice’s visibility on Practo.com 13

Share useful health tips and become a thought leader in your field

free!

07

“Whoa! Not only do I and my

clinic get a profile on Practo,

the clincher is that it’s free!”

Practo Profile is a free, verified listing for doctors which contains information about them & their clinics

that helps patients book appointments with just a click.

What’s awesome about the product?Comprehensive profile page on Practo.comValuable feedback from patients

How does it help?Get discovered by patients visiting Practo.comLeverage from the feedback from patientsManage your profile anytime from Practo Profile app

How much does it cost? Getting a Practo Profile is free for doctors! Practo doesn’t charge patients for finding doctors and booking appointments through Practo.com. Doctors don’t pay anything either to receive appointments through Practo.com website or the mobile app.

What are people saying about us?“Practo profile app is very easy to use and is helpful in managing my profile. Good job, team Practo! Keep it up!”

-A doctor associated with Prosthodontics & Implantology

Practo Profile does not guarantee appointments.

03

Is Practo Profile free?Yes. Practo Profile is completely free of charge.

Do I need a subscription of Practo Reach/Practo Ray/Practo Tab to get listed on Practo.com?No. Practo Ray, Practo Reach or Practo Tab subscription is not required.

How much do I need to pay to receive appointments from Practo.com?Currently, Practo doesn't charge for appointments you receive via Practo.com.

How much do patients have to pay to book appointments on Practo?Patients can book appointments on Practo completely free of charge.

Does listing on Practo guarantee appointments?Listing on Practo.com helps patients to discover you but it does not guarantee appointments.

How does Practo Profile page look like? FAQs

04

To know more about Profile, visit :

https://www.practo.com/for-doctors/profile

Practo Consult allows doctors to build their online reputation by answering health queries on the minds of millions of patients from

across the country. Doctors can demonstrate their domain expertise through Consult and encourage patients to follow

up at the clinic for a more detailed checkup.

What’s awesome about the product?Connect with patients across the country right from your smartphoneBuild an online reputation at your convenience

How does it help?Get discovered by an ever growing number of patients searching online for doctorsExpand your reach and influence far beyond your physical location

How much does it cost? Practo Consult is currently free for both patients and doctors! In the near future, interested patients will be able to initiate a paid consultation with doctors of their choice via the platform.

What are people saying about us?“I am happy with the consult app. It helps me reach out to patientseverywhere from my phone. Very convenient and useful.”

-A dermatologist in Bangalore, India

Q: “Doc, I am experiencing dryness of throat, hoarseness of voice,

decreased urination, and low appetite with an utter distaste

for food. What should I do?”

05

A: “You’re dehydrated. Drink plenty of water!”

Is Practo Consult free?Yes, Practo Consult is currently free for both patients and doctors.

Do I need a Practo Profile to use Practo Consult?Yes. Practo Profile is needed to use Practo Consult. Registering for Practo Consult will allow you to create a free Practo Profile if you don’t already have one.

Do I need a subscription of Practo Reach/Practo Ray/Practo Tab to use Practo Consult?No. Practo Ray, Practo Reach or Practo Tab subscription is not required. However, you will need a free Practo Profile.

What kind of answers are expected for questions asked in the free, public Q/A part of consult?We do understand that an accurate diagnosis may not be possible without adetailed consultation. Therefore, desirable answers should put the problem in the right perspective and steer the patient towards appropriate action.

Can I use Practo Consult according to my schedule?Sure! Practo Consult allows you to choose time slots based on youravailability. You can also limit the number of questions per day.

How does Practo Consult look like? FAQs

To know more about Consult, visit :

https://www.practo.com/for-doctors/consult

06

4.57

07

“Wow! My dentist has written such a useful article on oral hygiene. Now I

know what to do when I brushmy teeth tonight.”

Practo Health Feed is a platform where doctors can post useful health articles and tips. The content posted by doctors helps

them to showcase their expertise and bolster their online reputation.

What’s awesome about the product?Post useful and engaging information like health articles and tipsShowcase your expertise

How does it help?Reach millions of Practo users looking for relevant and engaging informationStrengthen your profile by showcasing expertise not only in diagnosis but also in preventive and curative care

How much does it cost? Free!

What are people saying about us?"Patients inform me that they love to read the health tips and articles that I publish. Thanks for helping me reach my patients beyond my practice!"

-A doctor associated with an ISO 9001 certified hospital

08

Is Practo Health Feed available to all doctors?Yes, Practo Health Feed is free and available to all doctors.

Do I need a subscription of Practo Reach/Practo Ray/Practo Tab to use Practo Health Feed?No. Practo Ray, Practo Reach or Practo Tab subscription is not required.

Where are the posts showcased?All posts written by you will be published on your profile in Practo.com. Going forward, all posts will also feature on on Practo iOS and Android app.

What kind of posts are patients looking for, on Practo Health Feed?Patients are likely to read and engage with information that helps them handle their day to day health issues. Myth busters, to-dos and health plans are also appreciated. We will constantly help you with statistics so that you can write and engage better.

Can I use Practo Health Feed according to my schedule?Sure! Practo Health Feed can be used as per your own convenience. We recommend that you post health tips at least once a week to keep your patients engaged.

How does Practo health feed page look like? FAQs

To know more about health feed, visit :

https://fit.practo.com

Dr. Premila Iyer

09

How relieving it is to not bother about micro-managing

my practice anymore! Love you, Ray!

Looks like Dr. Gupta is a happy man today!

What’s awesome about the product?All data securely stored on cloudAutomated appointment remindersDigital prescriptions and electronic medical recordsDetailed practice analytics24x7 customer supportBilling and invoice generation

How does it help?Manage practice more efficientlyAccess patient files anytime, anywhereReduce patient no/late showsMake practice more professional by going paperlessGather valuable patient feedback

How much does it cost? It’s subscription-based. Please get in touch with us for more details.

What are people saying about us?“It’s very user-friendly and simplifies a whole lot of the process of maintaining a patient's data. Patients really like and appreciate the reminders sent to them. I highly recommend Practo to all my friends - it’s the best patient and practice management software. Thanks lot, keep it up!”

Practo Ray is the practice management solution for thousands of doctors and clinics managing millions of patients every year.

It simplifies and automates practice management helping doctors to focus on what they do the best – treating and caring for patients. Practo Ray is not a visibility enhancement solution.

-A doctor associated with an ISO 9001:2008 certified Dental Care Clinic

10

Is my data safe?No one has access to our systems. All Practo servers are hosted within HIPAA compliant Virtual Private Servers inside Amazon Cloud with multiple data backups. Which means, your data is safe - really safe.

What if I am stuck? Who will help me?We have a comprehensive support portal with detailed guides and answers to FAQs. If you need more help, we even have a dedicated, friendly customer support team at your service over email, phone and live chat so that you always have someone to reach out to.

What about my staff? Will I have to teach them how to use Practo Ray?Our dedicated team is always ready to train your staff members so that they canuse Practo Ray with ease.

What about updates? Will I have to purchase the software again?Once you subscribe to the software, you are automatically entitled to all future updates for free. However some of the new features released will be paid.

I have so much data to migrate. What do I do?Our implementation team will help you through the entire data import so that you can get started immediately.

I’m not sure if I want to get a subscription, but I want to try it out.Sure! Take a free trial. Once you get a hang of it, you can purchase the subscription best suited for your practice.

How does Practo Ray software look like? FAQs

To know more about Ray, visit :

https://www.practo.com/for-doctors/ray

11

“This clinic is forever going to be in my good books for using technology the way it

should be used!”

Practo Tab

Clinic

Practo Tab amplifies patient engagement by helping patients self-register and provide feedback to the doctor that enriches

the doctor’s Practo Profile. Additionally, the Tab provides offline access to Practo Ray to help keep the clinic going even in the

event of a power outage or internet downtime.

What’s awesome about the product?Premium in-clinic experience for patientsRevolutionary new way to register patientsPaperless technology

How does it help?Wow your patients with a premium in-clinic experience so that they remember you for a long time!Collect feedback about your practiceAccess important information and patient records even during a power or internet outage Print your data, if you may have to, wirelessly

How much does it cost? It’s subscription-based. Please get in touch with us for more details.

What are people saying about us?“Practo Tab is very convenient for me and for patients also.”

-A doctor associated with Dental Clinic, Greater Noida

12

Is Practo Tab free?As a limited period offer, your first Practo Tab is completely free when you purchase a yearly subscription. Additional Tabs (hardware) can be purchased at INR 23000 per Tab.

Do I need Practo Profile or subscription of Practo Reach/Practo Ray to use Practo Tab?Practo Ray subscription is required for using Practo Tab. However, Practo Reach subscription or Practo Profile is not required.

Will my data be safe on the Tab?Yes, your data will be safe. The device is password protected and you canchoose to add staff members as per your preference.

Can patients access my clinic's information on the Tab?No. The device is password protected. Plus, there is a separate section on the Tab for patients' use.

What if I am stuck? Who will help me?Use the Support section on your Tab. Alternately, you can always call our helpline +918880588999 any time and we’ll be glad to help!

What about updates? Will Tab automatically update itself?Yes, Tab automatically updates itself when connected to the internet sparing you any hassle!

Can multiple patients connect simultaneously?Yes! Patients can connect from their own smartphone using the revolutionary Hotspot. Hotspot is releasing in phases & will be available to everyone shortly.

Can I print wirelessly from the Tab?Yes, but only to HP printers. We've included a user manual on your Tab to help you do this.

How does Practo Tab look like? FAQs

To know more about Tab, visit :

https://www.practo.com/for-doctors/tab

13

“Yay! I found a gynaec clinic in my neighbourhood,

right at the top of my search results."

Practo Reach provides clinics more visibility by showing highly targeted, contextual information cards about the doctor's clinic to patients as they search for doctors on Practo.com. These cards are served

automatically based on relevance to patient’s search.

What’s awesome about the product?Maximised visibility on Practo.comHighly targeted and relevant to patient’s search query

How does it help?Differentiate your clinic from othersMaximise your investment

How much does it cost? It’s subscription-based. Please get in touch with us for more details.

What are people saying about us?“We have implemented many marketing efforts during the past five years of business, but we see a different kind of hope and scope through Practo in the coming years.”

-An Orthodontic Clinic in Mumbai

Practo Reach is a tool to enhance reach and visibility and does not guarantee getting appointments. Practo Ray subscription is not required to use Reach.

14

As a doctor, can I enhance visibility for my practice?As per the MCI ethics guideline 6.1.1, individuals and institutions cannot solicit patients. However, 7.12 of the MCI ethics guidelines allows an institution run by a physician to enhance their visibility as long as the information provided is limited to name of the institution, type of patients admitted, type of training and other facilities offered as well as the fees. Practo Reach is in compliance with these guidelines as it does not allow doctors or institutions to solicit patients. It is the digital equivalent of a clinic’s signboard that any patient would see only if he is explicitly searching for a doctor of that speciality. It only shows factual information about the clinic including name, timings and location and is therefore just a more convenient way to access this information.

How do I know how my Practo Reach subscription is performing?Practo sends you regular emails and SMSs that tell you how your Reach subscription is performing. Additionally, you also have access to a dashboard that gives you vital information.

Who will create all the communication cards for my clinic?Practo can help do all the heavy lifting to create beautiful communication for your clinic. This creation of communication is done free of charge when you sign up for Practo Reach.

Does Practo Reach influence the order in which I am listed in the search results?No. Buying Practo Reach has no impact on the order in which you will be shown in our search results. Practo reach offers you a banner space on top of all search results where you can display information about your clinic. Note that this spot is clearly marked as ‘sponsored’

How does Practo Reach page look like? FAQs

To know more about Reach, visit :

https://www.practo.com/for-doctors/reach

For any queries,

write to us at support@practo.com or

call us on 0888-0588-999.

Last updated on Nov 10, 2015