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Improvement Story session at the 2013 Saskatchewan Health Care Quality Summit. For more information about the summit, visit www.qualitysummit.ca. Follow @QualitySummit on Twitter. It has been known for some time that there are wide variations in health status between different population groups and wide variations in appropriate use of high quality health services. Health care providers should aim to achieve equal service for equal need as a unique contribution to addressing this problem. For example, service utilization variations might be due to lack of service availability, accessibility, cultural appropriateness, or due to patient and family situations (i.e., affordability, emotional stress, language barriers). The challenge is to identify service utilization variations, understand reasons for them and take action to improve the situation. Solutions will depend on the active involvement of professionals, managers, patients and their families. Better Health Cristina Ugolini; Julie Kryzanowski
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What can the health system do to improve health equity? Cristina Ugolini Julie Kryzanowski
This Session is sponsored by:
Health Care Equity in Saskatoon Health Region
What can the health care system do to improve health equity?
2013 Health Care Quality Summit
Objectives
• Define “health equity”
• Connect “health care quality” to “health equity”
• Understand what the health care system can do to promote health equity
The Social Determinants of Health
PHAC. 2008. The Chief Public Health Officer's Report on the State of Public Health in Canada, 2008. Ottawa, Canada.
Impacts of Poverty on Marginalized Groups
The Social Determinants of Health
PHAC. 2008. The Chief Public Health Officer's Report on the State of Public Health in Canada, 2008. Ottawa, Canada.
Impacts of Poverty on Marginalized Groups
Life Expectancy in Saskatoon Health Region, 1997-2006
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006
SHR 78.8 79.0 79.3 79.3 79.4 79.8 79.7 79.8 79.9 79.9
Core Nhd 74.7 75.4 76.4 75.0 75.0 75.0 74.1 74.4 74.3 73.4
70
80
Life
exp
ec
tan
cy a
t b
irth
in y
ea
rs
The Health Gradient
0
1
Health
Advantage
The Health Gradient
0
1
Health
Advantage
The Health Gradient
0
1
Health
Advantage
Health Care Equity
0
1
Health Care
Health Need
Equality vs. Equity
Inequity Equity
Inequality
Equality
Equality vs. Equity
Most common
Inequity Equity
Inequality
Equality
Equality vs. Equity
Undesirable
Most common
Inequity Equity
Inequality
Equality
Equality vs. Equity
Undesirable Unlikely
Most common
Inequity Equity
Inequality
Equality
Equality vs. Equity
Undesirable Unlikely
Most common
Achievable
Inequity Equity
Inequality
Equality
Health Care Equity
Available
Acceptable Accessible
Appropriate
The Plan for Saskatchewan Health Care
The 4 “Betters” and How Equity Runs Through Them
The 4 “Betters”
The 3 Levels of Action
3. Advocate and partner with other sectors to improve social determinants of health
2. Integrate health equity into all parts of the health care system
1. Deliver equitable health care services
Applications within Population and Public Health
Health Equity
Public Health Service Delivery
Supporting Health Equity Assessments
Health System
Performance Monitoring
Developing Tools for
Health Equity
Research & Evaluation
Population Health Equity Surveillance
Community Engagement
& Partnership
Advocacy & Policy
Development
1. Public Health Service Delivery
2002 2003 2004 2005 2006 2007
Affluent 82.05 79.08 80.48 79.61 80.07 84.81
Core 48.40 47.08 47.22 45.02 47.52 49.82
Middle_Income 69.14 68.19 66.68 68.28 70.79 71.27
Rural_or_PO_Box 71.75 74.79 75.32 75.90 74.23 77.48
0 10 20 30 40 50 60 70 80 90
100
% o
f C
lien
ts w
ith
MM
R x
2
Two-year-old immunization coverage for measles, mumps and rubella (MMR) by neighbourhood group, SHR, 2002-2007
Health Care Equity Audit Cycle
Problem
Evidence
Intervention
Evaluation
Health Care Equity Audit Cycle Low
immunization rates in core
neighbourhoods
Best-practise literature review & parent survey
Phone-based reminder system
Increased immunization
rates
2007 2008 2009 2010 2011
measles - Core 51.9 63.8 57.7 60.1 67.4
measles - Non-Core 73.4 75.0 76.4 76.0 74.7
measles - Rural 74.5 81.9 77.4 73.5 77.6
0 10 20 30 40 50 60 70 80 90
% o
f C
lien
ts w
ith
MM
R x
2
Two-year-old immunization coverage for measles, mumps and rubella (MMR) by neighbourhood group, SHR, 2007-2011
Impact of Health Equity Audit Cycle
Other Areas for Health Care Equity Audit
• Diabetes
• Home Care
• Mental Health
• Surgical Procedures
• Renal Services
Problem
Evidence
Intervention
Evaluation
Other Areas for Health Care Equity Audits
Best Practise
Health Care Delivery (SHR Public Health Observatory, 2012)
Culturally safe service provision
Language diversity
Inclusion of skill building in behavioural interventions
Sustainable, long-term programming
Integration and inclusion of social supports in programs
Service provision in home, school, workplace and community
Integration of services in housing initiatives
Multidisciplinary case management for high-risk populations
Integration of community health workers in health program delivery
Standardized provider care systems
2. Health System Performance Monitoring
Ind
ex
Sco
re
DASHBOARD - FACT SHEET
IMMUNIZATION DISPARITY RATIO
MUMPS MEASLES RUBELLA (MMR)
What is being measured?
Equity is defined as providing care on basis of need not
influenced by personal characteristics and circumstance. Immunization disparity can be expressed as a ratio
comparing the top socio-economic quintile to the bottom quintile. In other words, this compares the wealthiest fifth of
our population to the poorest fifth.
The ratio is calculated by dividing the two year-old MMR coverage rate in the top socio-economic quintile by the coverage rate in the bottom quintile. A ratio equal to one indicates equity while measures greater than one indicate inequity.
Socio-economic quintiles are based on the Total Deprivation Index. This includes income, employment, education and
social support indicators. It is calculated at the Dissemination Area level geography for Saskatoon city only,
and cannot be utilized at present for rural SHR.
Immunization rates are calculated for populations in the top
and bottom quintiles - 20% of the population.
Why is it important?
SHR has a mandate to reduce disparities based on the Federal Healthy Living Strategy. Health disparities make it
difficult for individuals and groups to participate fully in society. Health disparities are also huge cost drivers which
are estimated to account for 20% of all healthcare
expenditures.
How are we doing?
The ideal disparity ratio is equal to 1.0, which indicates
equality between the upper and lower quintiles or socio- economic groups of population (i.e. no gap). In SHR the disparity ratio has been decreasing most rapidly since 2007. This signals greater equity in immunization rates.
Our 2011-12 target was 1.16, and our Q4 ratio was 1.25. In January 2012, we initiated a targeted pilot campaign to
address immunization rates in the lowest socioeconomic
neighbourhoods and it has been successful in immunizing some of the hardest to reach families in Saskatoon. In 2012 -13, our Community Program Builders will continue to make personal connections and reminders via home visits and
phone calls with the hardest to reach families and
neighbourhoods.
2.0
Disparity ratio between top quintile and bottom quintile,
MMR coverage rates by fiscal year and quarter 2002 - 2011
with 12 Quarter Trailing Average
1.8
1.6
1.4
1.2
2011-12
1.25
1.0
Target = 1.16
Turning 2 year and Quarter
Healthiest people, healthiest communities, exceptional service.
0 10 20 30 40 50 60 70 80 90
100 M
ar
Ap
r
May
Jun
Jul
Au
g
Sep
Oct
No
v
Dec
Jan
Feb
Mar
Pe
rce
nt
Two-Year-Old MMR Immunization Coverage, SHR
Baseline
Target = 79% Current Month = 85.45%
Date Prepared: March 4, 2013
Report Contact: Dr. Cory Neudorf, Suzanne Mahaffey
Source:sims_extracts_frozen_stats.mdb
Refresh cycle: Monthly
Operational Def:Percent of active population registered in SIMS receiving 2 doses MMR by age 2
Baseline: January 2012 - March 2012
Health System Performance Monitoring
0.0
0.5
1.0
1.5
2.0
2.5
20
02
-01
20
02
-08
20
03
-03
20
03
-10
20
04
-05
20
04
-12
20
05
-07
20
06
-02
20
06
-09
20
07
-04
20
07
-11
20
08
-06
20
09
-01
20
09
-08
20
10
-03
20
10
-10
20
11
-05
20
11
-12
20
12
-07
Deprivation Ratio DA1/DA5 (quarterly moving average in green)
Health System Performance Monitoring
0
5
10
15
20
25
30
35
40
45
2010 2011 2012
Percentage of Core Children Behind (by BHE definition)
behind % Target 52 per. Mov. Avg. (behind %)
Health System Performance Monitoring
0
10
20
30
40
50
60
70
80
90
100
Two-Year-Old 2 dose MMR coverage in DA5 with 12 month trailing average
Health System Performance Monitoring
Best Practise
Health Care System (Poore M., as cited in Neuwelt P. et al.., JNZMA 2009; 122(1290))
Organizational culture with equal emphasis on disease prevention and treatment
Investment in activities that influence determinants of health
Operational commitment to reducing health inequities
Intersectoral collaboration
Genuine community participation
Support for sustainable community development
Data collection that is comprehensive and includes ethnicity, deprivation and outcomes
Workforce development to support a wider population health approach
3. Health Equity Surveillance
• Key Objective:
To enhance the current population health status surveillance, analysis reporting, and knowledge translation within Saskatoon Health Region.
(Draft) Core Health Status Indicators
Population: Demographics Population projections Dependency ratio Newcomer/immigrant/refugee Ethnicity & language Environment & Health: Social Environment Education Employment Housing Affordability Crime Food security Community Health Physical Environment Air Quality Water Quality Built Environment
Mortality, Morbidity and HRQOL: Deaths by all cause, IDC code, PYLL, life/health expectancy Hospitalization all cause, Long term disability Self-rated health Chronic Disease & Injuries: Chronic Diseases Injury Health Behaviour: Smoking Alcohol Substance Abuse Gambling Physical Activity Nutrition & Healthy Weight Mental Health
Family Health: Sexual Health Reproductive Health Child & Adolescent Health Infectious Diseases Reportable Disease Immunization
Population Health Equity Surveillance
Differential exposure
Differential vulnerability
Differential health status
Differential health outcome
Differential health consequenceSo
cio
eco
no
mic
co
nte
xt a
nd
po
siti
on
Food security / built environment
Obesity
Smoking
Diabetes
Dietary practices
Physical activity
Heart disease rates (e.g. myocardial infarctions)
Mortality rates from heart disease
Life expectancy
SHR
Pop’n and public health / health promotion
Primary care programs - HCEA
Tertiary care cardiac - HCEA
Po
licy
mo
nit
ori
ng
–P
olic
y an
d p
olit
ical
en
viro
nm
ent
Figure 1. Framework for understanding the causal pathway of health inequity in heart disease, as well as the entry points for health system intervention
Health system
Health Disparity Report
The Community View Collaboration
Relationships and Partnerships
• Strengthen relationships to enhance reporting:
– Primary Health,
– First Nations and Métis Health,
– Saskatoon Tribal Council, and
– Metis Nation-Saskatchewan
Challenges associated with SDOH Monitoring and Reporting
• Choosing deficit- vs. asset-based measures
• Time lag between data collection and reporting
• Gaps in reporting on certain segments of population
• Challenges in obtaining data
• Challenges in reporting data
• Technical complexity in some activities
• Privacy issues
• Attribution
Challenges Associated with SDOH Action
• Communicating complex data constructively and effectively
• Involving those affected by inequities
• Focusing on needs vs. service provision
• Letting go
• Credibility gap
• Working with many partners
• Government engagement
Conclusion
Elements of Success
• Dynamic and credible leadership
• Credible research/evidence
• Multidisciplinary approach to monitoring and surveillance
• Knowledge translation
• Effective relationships
• Early engagement of stakeholders
• Community culture & public support
• Multi-sector approach
• Timing
• Patience
Conclusion
• Extensive research and reporting on the SDOH has been used by Saskatoon Health Region’s Population and Public Health (PPH) to understand health disparities
• Much health equity action has come from disparities analysis and has involved community partners
• Remember: Evidence, Action, Equity!
Conclusion
Questions? Cristina Ugolini
Manager, Public Health Observatory [email protected]
Dr. Julie Kryzanowski
Deputy Medical Health Officer [email protected]