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eLearning in Health New Efficiency? Better Care? Or electronic distraction? Presented by Marc Niemes (PulseLearning) Michael Browning (Mayfield Education) Webinar June 2014

eLearning in Health Webinar June 14

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Does eLearning represent a new efficient way to handle health training challenges? Webinar presentation brought to you by PulseLearning in partnership with Mayfield Education.

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Page 1: eLearning in Health Webinar June 14

eLearning in Health

New Efficiency? Better Care? Or electronic distraction?

Presented by

Marc Niemes (PulseLearning)

Michael Browning (Mayfield Education)

Webinar June 2014

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Format & Focus…….

• Webinar Structure

• Who we are/Who you are

• Market Insight & Challenges

• Seven common mistakes

• Engage or Enrage

• Build or Buy

• A way forward?

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Who we are?

• Marc Niemes, APAC Director

• Founded In Ireland, 15 years, Australia focused in Health Learning Capability

• Founding president elearningindustry association

• Winner Bersin, Deloitte Tech Fast 50, CLO, LearnX

• Platform and Tool agnostic

• People, learning, Technology

• Michael Browning, Deputy CEO & Director of Learning

• Mayfield, over 45 years in Health Education

• Diverse curriculum matched to Health, Learning and organisations

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Who are you…POLL

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Market Insights…

• 10% of GDP+ (USA is 18%, UK is 9.8%)

• $120 Billion or ~$5,500 per person

• 40% goes to Hospitals

• Cardio, Oral and Mental Health top 3 spends.

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Market Insights…

• 15% of total Australian workforce in Health

• ~70% of Hospitals recurrent spend is staff

• Health Workforce due to shrink, HWA 80,000 nursing shortage by 2025.

• Starting its digital revolution

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Health Learning Insights

• 80% of the elearning market is “Compliance Focused”

• Systems & Reporting (primary driver) to support Care.

• Training time windows shrinking, demands increasing

• Learning Audiences(s): Organisation (Admin & Facility Staff), Nursing, Specialists, Allied Health, Volunteers, Patients, Family, and their Associations,

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Story of 2

Health

Administration

Care Provision

& Capability

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Health Administration

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• Engagement

• Relevant

• Care

• Capability

• Compliant

• Competence

Care Provision &

Competence

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My Top 7 Lessons

1. Governance

2. You will never have all the answers

3. SoftLaunch (Science v’s Art)

4. One problem per project

5. Focus

6. Year 1: 80% Systems/LMS (where is content?), Year 2: 95% Content

7. Have Fun, can’t bore people to be engaged

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More Lessons…

• E learning is seen as ‘set and forget’ single solution

• All learners are the same and have the same level of digital literacy

• E learning products are a one stop shop. Learning is blended and includes elearning.

• Digital learning cannot replicate what is occurring in the practicalities of the real world of work

• Everyone who works in the health care sector will adapt quickly to elearning

• E learning is isolated from others and reality

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• The environment is not conducive to exclusive learning event

• The timing has to ensure core business can proceed

• Traditional learning tools have been seen to distract rather than compliment business needs

More Lessons…

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• Planning then Implementation

• Assessment of target groups

• Assessment of current learning- what currently exists

• Integration of learning approaches, modalities and materials

• Planned change accommodating anticipated consequences

To Be Successful…

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Simple Success Framework

Format Device

ContentContext

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What does success look like…

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Success in Care Sector

From ThisTo This...

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Quick Information Access

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Aligned to Values & Learners

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Who: Build or Buy

• To Build

– Is an Internal SME the best person to build Learning Content”?

• To Buy

–Too General?

– License Fees

• Both: buy foundational and build upon this.

• What should a course cost? POLL

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A representation of all users to be involved to ensure

• Saturation of staff

• HR capture

• Learning & Development capture

• Quality Systems capture

Who: should be involved

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• To shape learning of their future

• Ensure representation in the planning, design and delivery of learning solutions

• To be ambassadors for work integrated learning

• To consolidate bodies of knowledge which encompass the theoretical, practical and contemporary

Health clinicians are needed more than ever

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• Integrated to CPD and mandatory training requirements

• Integrated with personal electronic devices

• Can access real time resources

• Host synchronous and asynchronous learning

• Is personalised and supportive

• Support social aspects of learning

Health clinicians are needed more than ever

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What Tools?

• Those that can easily host blended learning

• Work on needed devices.

– Video

– Flash? Or not

• Those that can integrate with Organisational staff learning management systems

• That have reporting mechanisms as evidence of participation - analytics

• Those that can articulate with best practice guidelines and support internal/external policy

• Accommodate extranet log in

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Next Steps….

• Send Link to presentation slides and Audio

• Select a project to start or analysis existing content/needs?

• Arrange for one of the current attendees to present their own solutions to the group in a few weeks time.

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QUESTIONS AND MORE QUESTIONS

Marc NiemesPhone: +61 3 9018 5667

Mobile: +61 411 467 111

Twitter: @niemesm

LinkedIn: http://au.linkedin.com/in/niemesm

Email: [email protected]

[email protected]

Michael BrowningPhone: +61 3 98119021

Mobile: +61 488 278 988

Email: [email protected]

Web: www.mayfield.edu.au