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© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Kate Doehring, National Regional Field Director | Summer 2014 How to Table like a Pro

How to Table Like a Pro

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Page 1: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Kate Doehring, National Regional Field Director | Summer 2014

How to Table like a Pro

Page 2: How to Table Like a Pro

2 © 2014 Enroll America and Get Covered America

EnrollAmerica.org | GetCoveredAmerica.org

Agenda

1.   Why Should you Table? 2.   How to Plan a Tabling

Event 3.   How to Set up your

Table 4.   Best Practices 5.   Next Steps

Page 3: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org 3

WHY SHOULD YOU TABLE?

Page 4: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

What is a “Tabling” Event?

Any event where passersby are asked to take a particular action.

No Tables Necessary!

Page 5: How to Table Like a Pro

5 © 2014 Enroll America and Get Covered America

EnrollAmerica.org | GetCoveredAmerica.org

Why Should You Table?

•  Proven best practice to collect consumer contact information.

•  Useful for reaching specific neighborhoods/consumers.

•  Provides great visibility. •  Good strategy during summer

events (concerts, festivals, farmers markets, fairs).

Page 6: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

It Works!

0

1

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3

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Door to Door Canvassing Tabling

Commitment Cards Per Shift

Page 7: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Where Should You Set up a Tabling Event?

•  Hospitals •  Public transportation hubs •  Community health centers •  Farmer’s markets •  Festivals •  County Fairs •  Health Fairs

Any areas with high pedestrian traffic!

Page 8: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org 8

HOW TO PLAN A TABLING EVENT

Page 9: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Key Steps to Planning Your Event

Step 1: •  Choose your location,

date and time

Step 2: •  Recruit some help

Step 3: •  Train volunteers

Step 4: •  Confirm your volunteers

participation at the event

Step 5: •  Prepare all the

materials for your volunteers and to handout at the day of your tabling event

Step 6: •  Have a successful

tabling event!

Page 10: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

1 to 2 weeks out

Choose your location, date and time •  Be strategic--make sure it’s a visible area. •  Check your location at the time you want to table (make

sure it’s still high traffic). •  Make sure you have permission to set up your table.

Page 11: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

*Pro Tip*

Look at a community calendar for events that are already being planned. Festivals, markets, and concerts all

make great tabling opportunities!

Page 12: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

1 to 2 weeks out

Recruit some help •  List of all the volunteers you’ve worked with previously,

your neighbors, family friends and call them! •  Make sure to over-recruit. •  Give volunteers specific roles. •  Find a Leader to coordinate volunteers the “Day Of”.

Page 13: How to Table Like a Pro

13 © 2014 Enroll America and Get Covered America

EnrollAmerica.org | GetCoveredAmerica.org

Shifts

•  If you’re planning to table for more than three hours, break the event into shifts.

•  We recommend 2 hour shifts for an all-day event.

Page 14: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Shifts Tracking Sheet

Page 15: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

*Pro Tip*

Have other events planned before you start calling volunteers. If they can’t make that particular event

schedule them to volunteer at another event!

Page 16: How to Table Like a Pro

16 © 2014 Enroll America and Get Covered America

EnrollAmerica.org | GetCoveredAmerica.org

1 Week Out

Train volunteers •  Make sure each

volunteer has completed some type of training before they begin tabling.

•  (Optional) Gather your team of volunteers a few days before the event to run through the day.

Page 17: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

2 Days Out

All About Confirmations •  Confirm participation of your volunteers by phone. •  Write confirmation emails with all the final details.

Page 18: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

2 Days Out: Materials Prep

•  Commitment Cards •  Flyers or other handouts •  Sign in Sheet •  Buttons/Candy/Other Giveaways •  Banner •  Table •  Future Event Sign Up Form for Volunteers

You can find examples of these materials on our website.

Page 19: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

1 Day Out

Final Prep: •  Final phone confirmations (anyone you couldn’t get ahold of the day

before). •  Materials: make sure all materials are in the correct location and are

ready to be taken to the event the next day.

Page 20: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Game Day

Page 21: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Game Day

Don’t Forget: •  Prepare for the elements.

Bring water, food and good shoes.

•  Over-recruit: The 50% rule. •  Have every volunteer sign

in (even if you know them!) •  Set Goals - make sure you

have goals for each volunteer overall.

Page 22: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Post-Event Follow Up

•  Thank your volunteers. •  Data enter new information. •  Evaluate your work: do the field math.

Page 23: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Timeline in Review…..

1-2 Weeks Out: Confirm location, event leader and begin recruitment

1 Week Out: Continue recruitment and train volunteers

2 Days Out: Confirm volunteers and prep materials

1 Day Out: Final confirmations and materials ready!

Page 24: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

HOW TO SET UP YOUR TABLE

Page 25: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Be on the Arc!

Table

Page 26: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Setting up your Table

Table

Something Flashy!

Sign In

Lit Lit Lit Lit Lit

Page 27: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

BEST PRACTICES

Page 28: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Best Practices

•  Ask every single person. You cannot predict their insurance status and don’t be afraid to ask someone twice.

•  Don’t engage long with people who want to argue. •  Interesting greeting, we recommend:

“Hi, are you content with your health insurance?” “Hi, do you have a minute to talk about new health care options?

•  Try to approach people one-on-one. •  Make eye contact. •  If you have a clipboard, keep it at your side--think about your body

language.

Page 29: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Best Practices

•  Be on the Arc! Always stand in front of the table or walk around. •  Arrange materials in a way that’s easy for consumers to read and

access. •  Never leave the table unattended. •  If you canvass someone who’s super engaged, ask them if they

want to volunteer! •  Politely relentless and relentlessly polite.

Page 30: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Best Practices

•  Wave. •  Big smile when you greet people. Don’t wear sunglasses.

•  Finally, have fun!

Your efforts are crucial in connecting consumers with new

health insurance options now available to them.

Page 31: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Final *Pro Tip*

We can’t say it enough: always be in front of the table, imagine an arc and approach anyone who walks by!

Page 32: How to Table Like a Pro

© 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org

Next Steps

1. Find our resources online. 2. Get Tabling!