TRUSTED CONSULTING FOR HEALTHCARE LEADERS

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December 3, 2014 Jane Groves and Kevin Haeberle

Shifting  Venues  in  Healthcare  Delivery: Planning  Today  for  Tomorrow’s  Leader

PRESENTERS

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Jane Groves is an Executive Vice President of MSA Executive Search, an INTEGRATED company. She brings over 30 years of healthcare experience and specializes in working with board search committees and executive teams in assessing their leadership needs, developing competencies, and designing customized search plans. Her consulting practice encompasses a wide range of healthcare organizations across the nation, including large integrated systems, community hospitals, medical group practices, faith-based health systems and hospitals, and academic medical centers.

Kevin Haeberle is a Senior Vice President & Senior Advisor in the HR Consulting practice of INTEGRATED Healthcare Strategies. With over 25 years of experience as a consultant, an attorney, and a healthcare administrator, Kevin is a nationally recognized expert in human resources. He brings a unique expertise to the consulting partnerships he has developed with healthcare organizations nationwide.

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THE FACTS

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FACT 1: THE INDUSTRY IS

CHANGING

WE CAN IDENTIFY TRENDS

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•  Declining Payments & Increasing Risk •  Increasing Consumerism in Healthcare •  Slow Transition to Population Health

Management •  Shifting Venues of Healthcare Delivery

–  These venue shifts have created a new model for healthcare delivery…

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FACT 2: A NEW MODEL IS

EMERGING

THE NEW MODEL: STATISTICS

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•  Boomers will gain Board positions that were once dominated by Traditionalists

•  Gen X and Millennial (Gen Y) leaders will succeed retiring Boomers

•  Gen Y will go from 25% to 50% of the workforce

•  Boomers will fall from 38% to 17%

•  Gen X will remain at 32%

THE NEW MODEL: VENUES

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PRESENT VENUES

•  Hospitals •  Outpatient Clinics •  Ambulatory Surgery Centers •  Home Care

NEW VENUES

•  ACOs •  Patient Centered Medical Home •  Retail Pharmacy and Drugstore •  Telehealth/Internet •  Airports •  Mall Kiosk •  International Sites (Medical

Tourism) •  Schools and Universities

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FACT 3: TRADITIONAL HEALTHCARE

LEADERS WILL SOON BECOME EXTINCT

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WHAT WILL HEALTHCARE LEADERSHIP LOOK LIKE IN

THE FUTURE?

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THREE DIMENSIONS FOR DISCUSSION

Education/Background Professional Experience

Leadership Style

EDUCATION/BACKGROUND

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•  In two to four years the workforce will fundamentally shift due to retirement of Boomers

•  The dramatic generational shift in the workforce will result in significantly different leaders

The changing nature of healthcare requires a NEW healthcare leader

EDUCATION/BACKGROUND

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The changing nature of healthcare requires an evolved leader

•  Boomers won’t be fully retired as a generation until the mid 2030’s

•  The gradual generational shift in the workforce will create different leaders based on traditional traits

•  MHA and MBA programs are still robust and competitive

PROFESSIONAL EXPERIENCE NEW

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•  Millennial physicians expect to be directly employed and many look to non-traditional career paths

•  Boomers are rapidly retiring and the depleted workforce will create a cliff on the need for new leaders –  There are not enough Gen X’ers to fill the managerial and leadership

positions vacated by the Boomers. Organizations will need to fill these roles with Gen Y. These promotions into leadership positions will leave less Gen Y in traditional staff and service positions.

•  Leaders will have experience background beyond healthcare, including:

•  Business Leaders •  Insurance Executives •  Marketing and Network Executives

PROFESSIONAL EXPERIENCE EVOLVED

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•  The war for physician executive talent continues due to limited supply

•  Boomers account for at least 50% of Senior Healthcare teams

•  Board Search Committees and hiring executives start a search with an appetite for “out-of-the-box” experience…but usually don’t end up there

LEADERSHIP STYLE | NEW

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•  Develop workforce culture – deliberate culture development through leadership

•  Executive Coaching becomes the standard •  Recognize each community and organization

is on the same path – just different pace •  Enhance succession plans to include the new

leader profile •  Managing and leading remote staff will be the

new norm

LEADERSHIP STYLE | EVOLVED

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•  Personality based leadership establishes culture

•  Executive Coaching still limited when selecting new leaders

•  Fundamental change is difficult – Establish a structured change management process to develop awareness, acceptance and excellence

•  Boomers reluctance to manage remote staff and lack of best practices

CONTRASTS

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Kevin Haeberle

“A Dramatic Shift” •  Adaptive •  Flexible •  Synthesized •  Outsider

Jane Groves

“A Solid Core” •  Evolved •  Managed •  Strategic •  Relevant

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Q&A Discussion

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For consideration

•  How has the ACA impacted your org’s care delivery?

•  How would your culture respond to revolutionary shifts vs. evolutionary?

•  How much risk is your board likely to take to move ahead?

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For more than 30 years, INTEGRATED Healthcare Strategies has provided consulting services to healthcare leaders across the industry. Our dedicated consultants and nationally recognized thought-leadership help organizations achieve their business goals by identifying and implementing people-based solutions that attract and retain the best talent while measuring and maximizing both human and organizational performance. With creative, collaborative solutions, INTEGRATED offers the knowledge, guidance, and insight needed for organizations to not only survive the changing healthcare environment, but to succeed in a world of reform. Exclusive to Healthcare, Dedicated to Peoplesm.