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Housekeeping
a. Hashtag: #Leadership
b. Twitter handle for the event: @StratIQ_Market
c. Questions???
Introduction
a. Brief bio and background
b. Overview
Developing Resilience In Teams
a. Definition of resilience
• APA
• Military
• Business
Definition of Crisis
a. What is it that makes people able to deal with crisis?
- Malcolm Gladwell, Blink
Three Musicians-Picasso (1921)
Building a Crisis Management Plan – Case Example
Why are people in high stress occupations (Police,
Firefighter, Military) better able to deal with crisis?
a. Training
b. Experience
c. Quickly able to adapt to understand what is out of place
Crisis Will Happen – Managing Your Goals Creates Options
a. What are the ranges of crises we can face?
b. What is the worst-case scenario and what does it look
like?
Creating a Set of Concrete Goals You Visit Regularly
a. How have they changed in a crisis situation?
b. How do they need to change?
Core Values of Meaningful Goal Setting
a. It has to move you, your company, your team
b. Should be life or death
c. Well communicated and connected to core strategy
b. Has to be easily measurable
Getting Comfortable Making Decisions
Regularly Expose Yourself to Stressful Situations
• Three exercises you can try with your team
• Specific scenario based
• General leader interaction
• Individual on the spot
• Ground rules
• Make it competitive
• Make it meaningful
• Give incentives
• Get really good at identifying how you/your team make
decisions under stressful situations
• Best time to train
Active Leadership
• You can’t lead from behind a desk…. Be seen
• Interactive empathy-truly great leaders in history connect
with the people and know what is going on with each
member of the team,
• Consistency of message, standards, goals, strategy
• Reinforcing emotional foundation under crisis
Everyone Has Their Own Leadership Style
a. Developing communication style under stress
b. Lincoln spoke in a very soft voice for Gettysburg
Address-set the strategic agenda to bring a war torn
nation together.
c. Principles apply individually in unique ways
Decision Making Under Stress
• Analyzing your decision making framework
• Time gets compressed
• Brain function decreases
• Focused / tunnel vision
• Expanding awareness under stress
• Recent events
• Know where the data is
• Look for key indicators
• Create plan of action
Case Study – What Was Done?
• Resource Analysis
• Market Analysis
• Financial Analysis
• Operations Analysis
• Adopt a Plan of Action
• Focused Activity
Choosing Goals To Move Forward
• What do I do now?
• There is no silver bullet answer
• Orientation
• Are same goals achievable?
• Do I need to go a different direction?
• Do I completely change what I am doing?
Conclusion
• Individual Consultation• [email protected]
• StratIQ Surveys
• Webinar Recording
• Slides and Notes
