CASE STUDY ON COMMUNICATION

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    26-May-2015

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The Scenario: Alex : The person with the higher Authority, The Supervisor. Chen Ling : The Employee/ The person who do the work. Monday : Due date of the report. Tuesday : Board meeting occur. Discuss : Are Chen Ning and Alex both right in their own places? Would Chen Ning feel better if Alex had told them about the board meeting and the way she feels?

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  • 1. Book 3 Task 1: AnalysisPRESENTATION BY:PROFEDDYSIDDIQDAYAHAMAL

2. The Scenario:ALEX : THE PERSON WITH THEHIGHER AUTHORITY, THESUPERVISOR.CHEN LING : THE EMPLOYEE/ THEPERSON WHO DO THE WORK.MONDAY : DUE DATE OF THE REPORT.TUESDAY : BOARD MEETING OCCUR. 3. Question 1:DISCUSS : ARE CHEN NING AND ALEXBOTH RIGHT IN THEIR OWN PLACES?WOULD CHEN NING FEEL BETTER IFALEX HAD TOLD THEM ABOUT THEBOARD MEETING AND THE WAY SHEFEELS? 4. Are Chen Ning and Alex both right in their own places?Yes!!Chen Ning:1. doesnt know about the board meeting2. Was given last minute notice3. Pressure/ Work Burden 5. Alex:1. Has the rights and Authority2. Stress/Work Pressure3. Last minute Notice 6. Would Chen Ning feel better if Alex had told him about theboard meeting and the way she feels?No!!Because either way he still works during theweekend. 7. Question 2:REWRITE PARTS OF THECONVERSATION TO SHOWIMPROVED COMMUNICATIONAND ROLE PLAY THECONVERSATION BEFORE THEREST OF THE CLASS