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chanda kocher's leadership quality
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‘A leader is one who knows the way, goes the way and shows the way.’
- John C. Maxwell
Leader
We Presented…
Ms. Chanda Kochhar MD, CEO, ICICI Bank
Early life
BORN : jodhpur , Rajashthan
SCHOOL: St. Angela Sophia School, Jaipur.
B.A.: Jai Hind College , Mumbai
M.B.A.: Jamnalal Bajaj Institute of Management
Studies, Mumbai.
Wockhardt Gold Medal : Excellence in Management
Studies
J. N. Bose Gold Medal : Cost Accountancy: highest
marks in the same year.
SPOUSE: Deepak Shandilya,
A wind energy entrepreneur and her Business
schoolmate.
Leader Role In Team
Facilitator Inspirer Implementer
Leadership
The ability to influence a group toward the
achievement of goals.
It was her sharp strategic planning which made the ICICI bank
the 'Best Retail Bank in India' for five consecutive years.
ContributionsChanda Kochhar was a part of the core
team when ICICI decided to set the ICICI Bank 1993.
In 2000, she decided to keep the bank open for twelve hours in a day when other banks were open for four to seven hours a day.
She was also one of the bankers who came up with electronic banking and installed 2000 ATM machines all over India.
Encourage team members to contribute
new ideas. Head of internet banking division
to start up and grow E-banking.
Taking on Challenges :
“It's been a long and exciting journey, but a
journey full of focus and hard work. And I
think a journey full of saying 'yes, I'm willing
to take the next challenge. I'm willing to; I
have the confidence of moving through it
and producing some good results.“- Ms. Chanda Kochhar
Leadership styleTRANSFORMATIONAL LEADER
Her leadership qualities grown with the banks
growth.
Transformed ICICI from a corporate bank into
a retail bank.
Joined the corporate side of the bank.
She set up the infrastructure-financing
practice for the bank.
Set up the retail-banking division for ICICI and
grew it substantially.
IN 2008…
September 2008 : Lehman Brothers filed for bankruptcy.
The financial industry shattered.
Chanda Kochhar : Found herself in the middle of a
potential company catastrophe.
ICICI’s exposure to the Lehman situation was less
than 1%.
anxious customer’s long lines at ATMs,
wanting to withdraw their assets and close their
accounts.
Cont…
Chanda did what most executives
would do in a similar situation.
As spokesperson : reassured the
country via TV and other media outlets
that their money was safe.
Unlike most executives, however, she
did much more than that. She used 3-
Steps the Wise Leader’s Way.
3-Step Wise Leader’s Ways
1. What’s Really Going On?
2. What Alternatives Are Available?
3. What Would Her Role Model Do?
“Financial inclusion is not just
opening accounts for the under
privileged, but also providing them
with an array of financial services.”
Chanda Kochhar was awarded the Padma Bhushan in 2011 From Our Former President Smt. Pratibha Paatil
Chanda Kochhar's Awards
Best Retail Bank in India, 2001
Excellence in Retail Banking Award, 2002
Best Retail Bank in India, 2003
Retail Banker of the Year, 2004
Best Retail Bank in India, 2004
Business Woman of the Year, 2005
Best Retail Bank in India, 2005
Rising Star, 2006
Forbes Magazine, World's 100 Most Powerful
Women, Ranked 92nd, 2010
Most Influential 50 in Global Finance,
Bloomberg Markets, 2011
Forbes Magazine, World's 100 Most Powerful
Women, Ranked 43rd, 2011
Forbes Magazine, World's 100 Most Powerful
Women, Ranked 59th, 2012
Forbes Magazine, World's 100 Most Powerful
Women, Ranked 65th, 2013
Presented By…
Mr. Jay Shah
Mr. Nikhil Shah M.B.A. SEM -1
Mr. Urvish Shah DIV : B
Mr. Darshiil Shah OB
Ms. Kushboo Vegad
Mr. Karan Darji
Thank you…