19. Juli 2014

Image: Selection of natural pearls, © Qatar Museums Authority Collection

2 Illustration left: Germany 1590, Pearl fishing in the Caribbean, © Christian Creutz | Illustration right: Frankfurt 1714, Oyster fisher from the Arabian Gulf, © Victoria and Albert Museum, London

Pearl Fishing

3 Image left: Pearl divers ©Qatar News Agency Archives| Image right: Pinctada margaritifera Wikipedia

Diving for Pearls was Risky

4 Image: Selection of natural pearls, © Qatar Museums Authority Collection

UX Work, is Risky too

5 Image: Kokichi Mikimoto overseeing the cultured pearl process, © Mikimoto

Improving UX Consulting

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Complexity of Project Organisation

Public Funding Application

eHealth Application

Health Info Application

Environment Monitoring Application

Public Stakeholder Portal

Citizens’ Service Portal

Job Center Application Municipal Service

Portal

Government Info Portal

Insurance Application

Financial Application

Environmental Data Application Safety

Application

The Pond

Insurance Intranet

HMI Application

Illustration: USECON

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8 Illustration: USECON

9 Image: Wikipedia

10 Image: Wikipedia

11 Image: Michael Bechinie

12 Image: Michael Bechinie

13 Image: USECON

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15 Survey http://goo.gl/1ncJSk

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AGE

N = 98, mean = 36

WORKING EXPERIENCE in YEARS

N = 93, mean = 8, median = 6

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N = 93

UX ROLES

N = 76

UX CONSULTANTS

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N = 61

N = 32, multiple selection possible

BUSINESS SECTORS of INTERNAL UX CONSULTANTS

PROJECTS SECTORS of EXTERNAL UX CONSULTANTS

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N = 99, p < .05, F (5, 490) = 20.02

MEAN RATINGS by ALL UX CONSULTANTS There is a significant main effect in the ratings of the success factors ‘Capitalize UX results’ is rated most important, ‘Social Intelligence’ least

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24 Image: Wikipedia

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Thank You

USECON – Experience Design & Consulting

bechinie@usecon.com

@beemcog

Head of Experience Design

Michael Bechinie

25 Image: Wikipedia