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Workshop Activity «Trust Meter»: - Pick up a sticky dot - Put dot on the «Trust Meter» flip-chart - Form teams
10 min
This is a workshop!
What You’ll Learn You will master the Team Trust Canvas, a powerful model you can use for the your team and project
Our Agenda - Introduction - 10 min - What is Trust - 20 min - Trust in Action - 25 min - Recovering Trust - 20 min - Takeaway and retro - 10 min
What is Trust?
Trust your people (from the leaders to the team)
Trust from your people (from the team to the leader)
Help people to trust each other
Trust yourself
Workshop Activity: - Move into work groups 3 - 5 people - Pick up a legos - Build a model which represents trust - Write 3 ideas on a «Post-it» note which
characterize your model - Put it in flip-chart
15 min
Trust in Action
Team Trust Canvas Original methodology to strengthen your team performance
Clarity How shall we build and support the clarity, openness and transparency?
Connection How can we connect and engage with each other?
Compassion Are we ready to be compassionate?
Values How can we align them?
Competency How do we grow our competency?
Commitment How do we take responsibility and fulfill it?
Contribution Is anything getting done?
Consistency Is our trust and confidence rising or falling each Sprint?
Workshop Activity «Team Trust Canvas»: - You are a new team - Consider and fill your «Team Trust Canvas» - Put on the wall
20 min
Force-field analysis Explore factors that can help to build and destroy trust in teams
How to recover trust?
Acknowledge The first step is to acknowledge that problem exist
Force-field analysis Explore factors that can help to build and destroy trust in teams
Admit The second step is to admit your part
Apologize The next step is to apologize for your role in the situation
Assess Invite a feedback from other party of situation
Agree Work together to create an action plan
Workshop Activity «Team Anti-pattern cards»: - Consider your anti-pattern cards - Find a solution what you will do:
- as a manager… - as a team… - as a manager + team
- Put on the wall
15 min
My biggest takeaway - Walk around and find one most importing
thing for you - Write it on sticky note - Put on our ROTI flip-chart
5 min
References !
The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relati David Horsager !The Decision to Trust: How Leaders Create High-Trust Organizations Robert F. Hurley !Trust Works!: Four Keys to Building Lasting Relationships Ken Blanchard, Cynthia Olmstead, Martha Lawrence
