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Click to edit Master title style 1 consulting | research | contracting IIBA – Agile workshop (Business Analysis) Prepared by: Biase De Gregorio, Reneshan Moodley, Pieter van Wyk, Barret Roos Date: 18 March 2014

IIBA SA Agile Business analysis workshop 18032014

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Introduction to Agile Tools and Techniques for Agile Business Analysts Creating a Product Vision Using a Story Map and prioritisation using MOSCOW Creating a feature list Determining Customer value Creating Persona's

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consulting | research | contracting

IIBA – Agile workshop (Business Analysis)Prepared by: Biase De Gregorio, Reneshan Moodley, Pieter van Wyk, Barret RoosDate: 18 March 2014

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Agenda – Group 1

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Agenda – Group 2

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4consulting | research | contracting

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Introduction

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Potential Origins – The Agile Values

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Potential Origins – The Agile principles

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Potential Origins - Scrum Framework

Picture courtesy of http://scrumbook.wordpress.com/ - adapted for IQbusiness

Copyright © 2010, Innolution, LLC & Kenneth S. Rubin. All rights reserved

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Roles - The Product owner

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Roles - The Scrum Master

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Roles - The team

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Dispelling the myth

Business Analysis

Planning and Monitoring

Elicitation

Requirements Management

and Communication

Enterprise Analysis

Requirements Analysis

Solution Assessment

and Validation

Techniques

• Backlog management

• Planning workshops

• Real options

• Retrospectives

• Collaborative games

• Personas

• Value stream mapping

• Personas

• User Stories

• Behaviour driven development

• Acceptance criteria

• Story mapping

• Story decomposition

• Business capability analysis

• Purpose alignment model

• Kano analysis

• Storyboarding

• Review / UAT

Underlying

Competencies

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Underlying Competencies

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Aligning to Agile Manifesto

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The Role of the Agile Business Analyst

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Conclusion

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Q & A

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18consulting | research | contracting

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Product backlog - artefact

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Product Backlog Iceberg and Prioritisation

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User Story

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The 3 C’s

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3 C’s coined by Ron Jeffries

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User Stories

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Acceptance criteria

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25consulting | research | contracting

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Product Vision

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Swipe Once – Product Vision Model• For retail consumers

• Who needs the ability to combine external / 3rd party vendors’ loyalty

programs into a single marketable / accessible solution,

• The Swipe Once loyalty program is a loyalty program integration mobile

device solution

• That allows the integration of multiple loyalty programs into a single

account for a given user, allowing the user to receive a summary of their

loyalty programs and to transact on/through multiple loyalty programs

with a mobile application.

• Unlike current loyalty award programs that work in their own currencies /

points and requires multiple physical cards or accounts to redeem

• The Swipe Once combines the currencies and benefits across the

different loyalty programs, thereby enabling customers to make full use

of their combined loyalty program rewards via a secure, single account

per transaction.

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Exercise

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Swipe Once

Security

Register user

As a prospective user, I want to enter my user account details so that I can create a unique account

As a prospective user, I want to enter my security details so that my account is secure

Login user

As an existing user, I want to be able to login to the application so that I can access the application

As an existing user, if I have forgotten my password I want to be able to reset my username / password securely so that I can access the application

As an existing user, I want a one-time login

pin sent to my cellphone each time I

login so that my account is more secure

Searching for Rewards Programs

Linking of Rewards program

Reporting

Summary of Points across Loyalty programmes

As a logged on user, I want to view my status of points across a filtered loyalty programme so that I am aware of what points I have

As a logged on user, I want to see the details of a specific loyalty program so that I am aware of what points I have for that program

Summary of transactions (points

redeemed)

As a user I want to be able to generate an

exportable report of my redeemed transactions so that I am aware of

what I have redeemed

As a user, I want to send my transaction trends to the vendors

so that the vendors can customize their

products and marketing to suit my needs

Administration

Manage vendors

Add vendor

Remove vendor

Reporting

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31consulting | research | contracting

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Personas

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Customer Journey Value Chain

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User Story

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The 3 C’s

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3 C’s coined by Ron Jeffries

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User Stories

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Acceptance criteria

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39consulting | research | contracting

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CoupleConnect

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Exercise

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42consulting | research | contracting