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Niall McKeown www.ionology.com @niallmckeown Digital Transformation Experts This presentation is Copyright. All materials belong to the presenter and can not be used without express written consent (c) Digital Strategies for International Markets

Digital Strategies for International Markets| Niall McKeown | iONOLOGY

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Page 1: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Niall McKeown www.ionology.com

@niallmckeown

Digital Transformation Experts

This presentation is Copyright. All materials belong to the presenter and can not be used without express written consent (c)

Digital Strategies for International Markets

Page 2: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Digital Transformation Experts

We help organisations discover what it takes to deliver maximum results in international markets

Page 3: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Strategy creates competitive advantage

WHAT WE BELIVE

People and a culture of innovation sustains it

Technology & Communications is the means by which it is delivered

Page 4: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

What is strategy?

Page 5: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

how come…

Page 6: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Double Business in 18 Months

Page 7: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Zero to €4,000,000 in one year 50,000 co-collaborating

Page 8: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

€3,000,000 sales in 37 countries in 18 months

Page 9: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

how come…?

Page 10: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Transform from “doing digital”

Digital Innovators

Page 11: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Digital Innovator

Digital Innovators Doing Digital

Set destinations Set targets

Build communications upon innovations Spin stories into content

Drive salesDrive cultural evolution

Pulled by latest technology trends

Push technology to overcome strategic challenges

Strive for “likes”Data driven decision

making

Digitise existing servicesSeek to invent, disrupt and improve

Page 12: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

The Principle Disciplines Leading Digital Transformation

DigitalTransformation

Communications Technology

Lead

ersh

ip

Technology Support

RapidSolutionBuilders

Marketing Tactics

Communications Leadership

Short Term Management

Leading StepChange

Page 13: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

STRATEGY& CULTURE

STAFF &CUSTOMER

ENGAGEMENTPROCESS &

INNOVATION TECHNOLOGY DATA &ANALYTICS+ + + +

=DIGITAL

TRANSFORMATION= DIGITAL TRANSFORMATION

Page 14: Digital Strategies for International Markets| Niall McKeown | iONOLOGY
Page 15: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

how come…?

Page 16: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

how do I…?

Page 17: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Crying baby Kitchen fire Some calls

Interruptions Distractions Most calls

Trivia Busy Work Browsing

Planning Strategy Exercise Change

Urgent Not Urgent

Impo

rtant

Not

Impo

rtant

Put First Things First

Page 18: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

7 Principles of Digital Business Strategy

Resources4

Marketposition

5 Engineof growth

6 Tactics7

Marketplace3

$

Knowyourself

17 principles

?

Customers2

Page 19: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Books/Gap Analysis/E-Learning/Courses/Concultancy

Digital Transformation Training

Page 20: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

ExclusiveNiche

or limited Audience Mass MarketMainstream

Warm(Comforted)

Mild(Informed)

Cold (Rational)

Customer Volume

How Customer Perceives Your Business

6

5 7

31

2 4

8

PrimeAuthority

AttentionAdvocacy

All Media

Bought MediaOwned Media

Earned Media

Hot(Passionate)

LENS LOCK [ ]

Ionology Digital Strategy Quadrant

Page 21: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Ionology Digital Strategy Quadrant

0

25

50

75

100

M1 M2 M3 M4 M5 M6

Advocacy Attention Authority Prime

© All Rights Reserved

Page 22: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

ExclusiveNiche

or limited Audience Mass MarketMainstream

Warm(Comforted)

Mild(Informed)

Cold (Rational)

Customer Volume

How Customer Perceives Your Business

6

5 7

31

2 4

8

PrimeAuthority

AttentionAdvocacy

All Media

Bought MediaOwned Media

Earned Media

Hot(Passionate)

LENS LOCK [Ireland GAA]

Ionology Digital Strategy Quadrant

Page 23: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

ExclusiveNiche

or limited Audience Mass MarketMainstream

Warm(Comforted)

Mild(Informed)

Cold (Rational)

Customer Volume

How Customer Perceives Your Business

6

5 7

31

2 4

8

PrimeAuthority

AttentionAdvocacy

All Media

Bought MediaOwned Media

Earned Media

Hot(Passionate)

LENS LOCK [UK]

Ionology Digital Strategy Quadrant

Page 24: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

ExclusiveNiche

or limited Audience Mass MarketMainstream

Warm(Comforted)

Mild(Informed)

Cold (Rational)

Customer Volume

How Customer Perceives Your Business

6

5 7

31

2 4

8

PrimeAuthority

AttentionAdvocacy

All Media

Bought MediaOwned Media

Earned Media

Hot(Passionate)

LENS LOCK [ Vertical or Geographic]

Start Here >

< Destination

Ionology Digital Strategy Quadrant

Page 25: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

ExclusiveNiche

or limited Audience Mass MarketMainstream

Warm(Comforted)

Mild(Informed)

Cold (Rational)

Customer Volume

How Customer Perceives Your Business

6

5 7

31

2 4

8

PrimeAuthority

AttentionAdvocacy

All Media

Bought MediaOwned Media

Earned Media

Hot(Passionate)

LENS LOCK [ ]

Ionology Digital Strategy Quadrant

Page 26: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

ExclusiveNiche

or limited Audience Mass MarketMainstream

Warm(Comforted)

Mild(Informed)

Cold (Rational)

Customer Volume

How Customer Perceives Your Business

6

5 7

31

2 4

8

PrimeAuthority

AttentionAdvocacy

All Media

Bought MediaOwned Media

Earned Media

Hot(Passionate)

LENS LOCK [ ]

Ionology Digital Strategy Quadrant

Builder

Story Teller Strategiest

Scientist

Page 27: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

ExclusiveNiche

or limited Audience Mass MarketMainstream

Warm(Comforted)

Mild(Informed)

Cold (Rational)

Customer Volume

How Customer Perceives Your Business

6

5 7

31

2 4

8

PrimeAuthority

AttentionAdvocacy

All Media

Bought MediaOwned Media

Earned Media

Hot(Passionate)

LENS LOCK [ ]

Ionology Digital Strategy Quadrant

StrategiestServicing Demand

Price/Product

Opinion

People

Page 28: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Ionology Digital Strategy Quadrant

Yourself

Customer

Market

Resources

Diagnosis

Strategic Ambition

Competitors

Proposition

Force=ma

Volume Time

Talent

Cash

1 3

2 4

Task

Intent

Unique Value Proposition

Page 29: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Ionology Digital Strategy Quadrant

Yourself

Diagnosis

Strategic Ambition

1

Unique Value Proposition

Page 30: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Pains (context)Pain Relievers!

Gain Creators" Pleasures♥

$Message Map

TasksProductsService %& '

Customer(You

)

Value Proposition Canvas

Page 31: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

$ 15 Second Message Map

Their Pain

Our Pain Reliever

Additional Gain CreatorsTheir Pleasure

Their Jobs Done

Our Product

Message Map

Page 32: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Ionology Digital Strategy Quadrant

Yourself

Customer

Market

Resources

Diagnosis

Strategic Ambition

Competitors

Proposition

Force=ma

Volume Time

Talent

Cash

1 3

2 4

Task

Intent

Unique Value Proposition

Page 33: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Ionology Digital Strategy Quadrant

Market

Competitors

Proposition

Force=ma

3Customer

Volume

2

Task

Intent

Page 34: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Ionology Digital Strategy Quadrant

Yourself

Customer

Market

Resources

Diagnosis

Strategic Ambition

Competitors

Proposition

Force=ma

Volume Time

Talent

Cash

1 3

2 4

Task

Intent

Unique Value Proposition

Page 35: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Resources

Resources

Time

Talent

Cash

4

Page 36: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Ionology Digital Strategy Quadrant

Yourself

Customer

Market

Resources

Diagnosis

Strategic Ambition

Competitors

Proposition

Force=ma

Volume Time

Talent

Cash

1 3

2 4

Task

Intent

Unique Value Proposition

Page 37: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

ExclusiveNiche

or limited Audience Mass MarketMainstream

Warm(Comforted)

Mild(Informed)

Cold (Rational)

Customer Volume

How Customer Perceives Your Business

6

5 7

31

2 4

8

PrimeAuthority

AttentionAdvocacy

All Media

Bought MediaOwned Media

Earned Media

Hot(Passionate)

LENS LOCK [ ]

Ionology Digital Strategy Quadrant

Page 38: Digital Strategies for International Markets| Niall McKeown | iONOLOGY
Page 39: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

ExclusiveNiche

or limited Audience Mass MarketMainstream

Warm(Comforted)

Mild(Informed)

Cold (Rational)

Customer Volume

How Customer Perceives Your Business

6

5 7

31

2 4

8

PrimeAuthority

AttentionAdvocacy

All Media

Bought MediaOwned Media

Earned Media

Hot(Passionate)

LENS LOCK [ ]

Ionology Digital Strategy Quadrant

Page 40: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Advocacy Based Selling

Sales Lead Gen

Sales Lead Convert

Sales Management

*+ , -.

Advocacy Marketing

/01

Page 41: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

ExclusiveNiche

or limited Audience Mass MarketMainstream

Warm(Comforted)

Mild(Informed)

Cold (Rational)

Customer Volume

How Customer Perceives Your Business

6

5 7

31

2 4

8

PrimeAuthority

AttentionAdvocacy

All Media

Bought MediaOwned Media

Earned Media

Hot(Passionate)

LENS LOCK [ ]

Ionology Digital Strategy Quadrant

Page 42: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

ExclusiveNiche

or limited Audience Mass MarketMainstream

Warm(Comforted)

Mild(Informed)

Cold (Rational)

Customer Volume

How Customer Perceives Your Business

6

5 7

31

2 4

8

PrimeAuthority

AttentionAdvocacy

All Media

Bought MediaOwned Media

Earned Media

Hot(Passionate)

LENS LOCK [ ]

Ionology Digital Strategy Quadrant

Page 43: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

ExclusiveNiche

or limited Audience Mass MarketMainstream

Warm(Comforted)

Mild(Informed)

Cold (Rational)

Customer Volume

How Customer Perceives Your Business

6

5 7

31

2 4

8

PrimeAuthority

AttentionAdvocacy

All Media

Bought MediaOwned Media

Earned Media

Hot(Passionate)

LENS LOCK [ ]

Ionology Digital Strategy Quadrant

Page 44: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

The Firefly Story

Page 45: Digital Strategies for International Markets| Niall McKeown | iONOLOGY
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http://www.dailymail.co.uk/news/article-2604663/Flower-girl-4-took-steps-thanks-harness-attached-dad.html

Page 55: Digital Strategies for International Markets| Niall McKeown | iONOLOGY

Digital Transformation Experts

We help organisations discover what it takes to deliver maximum results in international markets

• 8 to 12 Weeks • Plan of Action • Targeted Collateral That Matches Market Play • 50% Enterprise Ireland Funded