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FOR MOBILE DEVICES, THINK APPS, NOT ADS HARVARD BUSINESS SCHOOL CASE

For mobile devices, think apps,not ads by shubham chaudhary

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Page 1: For mobile devices, think apps,not ads by shubham chaudhary

FOR MOBILE DEVICES, THINK

APPS, NOT ADS

HARVARD BUSINESS SCHOOL CASE

Page 2: For mobile devices, think apps,not ads by shubham chaudhary

Annoying Mobile App ads

Page 3: For mobile devices, think apps,not ads by shubham chaudhary
Page 4: For mobile devices, think apps,not ads by shubham chaudhary

Why not in-app ads?We don’t like them.

The fat Finger Effect.

Small screen size.

Ads prove to be useless.

Intrude between work.

4 out of 5 people dislike them

Page 5: For mobile devices, think apps,not ads by shubham chaudhary

TYPES OF APPS

Games & Entertain

mentSocial

networks Utilities

Discovery Brands

Page 6: For mobile devices, think apps,not ads by shubham chaudhary

APP CYCLE

Page 7: For mobile devices, think apps,not ads by shubham chaudhary

FACTS

68% consumers smartphones are used at homes mostly during “me time”.

31% of Americans use mobile as primary way to access internet.

Amazon, Wikipedia, and Facebook all see about 20 % of their traffic from mobile only users.

Page 8: For mobile devices, think apps,not ads by shubham chaudhary

Around 50% of smartphone users in India don’t use internet due to high data cost..

Page 9: For mobile devices, think apps,not ads by shubham chaudhary

HOW PEOPLE USE MOBILE

Page 10: For mobile devices, think apps,not ads by shubham chaudhary
Page 11: For mobile devices, think apps,not ads by shubham chaudhary

HOW THESE APPS CAN ADD VALUE

• Add convenience.

• Offer unique value.• Provide social

value.• Offer incentives.

• Entertain.

Page 12: For mobile devices, think apps,not ads by shubham chaudhary

Brands with solution

Page 13: For mobile devices, think apps,not ads by shubham chaudhary

Brands with solution

Page 14: For mobile devices, think apps,not ads by shubham chaudhary

Where marketers get it wrong.

• Making bad assumptions about app use.

• Failing to connect with users during “me time”.

• Underinvesting in mobile media.

Page 15: For mobile devices, think apps,not ads by shubham chaudhary

What users are doing.

Page 16: For mobile devices, think apps,not ads by shubham chaudhary

STATISTICS (1/3)

Aged 12-17

Aged 18-29

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Internet

Page 17: For mobile devices, think apps,not ads by shubham chaudhary

STATISTICS (2/3)

Page 18: For mobile devices, think apps,not ads by shubham chaudhary

STATISTICS (3/3)

82%

18%

Mobile minutesApps Web browsers

78%

17%

5%

Google SearchesHome Move other

Marketers fail to connect utilizing mobile marketing during “me time”.

Page 19: For mobile devices, think apps,not ads by shubham chaudhary

MOBILE MARKETING

Same information different devices.

Provide lighter version of original site.

Deliver a good experience.

Page 20: For mobile devices, think apps,not ads by shubham chaudhary

Marketing

Channels

Mobile ad campaign

s

Apps

SMS campaign

s

Mobile first web design

others

Page 21: For mobile devices, think apps,not ads by shubham chaudhary
Page 22: For mobile devices, think apps,not ads by shubham chaudhary

EMAIL MARKETING

Effective in drive repeat traffic back to mobile app and to website.

Lowest cost, highest yield way.Email’s most redeeming feature is the ability to measure repeat, sustained user attention.

An email is, by definition, a unique identifier.

Page 23: For mobile devices, think apps,not ads by shubham chaudhary

EXAMPLE

Page 24: For mobile devices, think apps,not ads by shubham chaudhary

DISCLAIMERCreated by Shubham Chaudhary, ISM Dhanbad,

during marketing internship under Prof. Sameer Mathur, IIM Lucknow.

Prof. Sameer MathurIIM Lucknow