22
Will that be all Mrs. Lambert? How are the kids Mr. Chan?

Improve Conversion Rates through Personalization

Embed Size (px)

Citation preview

Will that be all

Mrs. Lambert?

How are the

kids Mr. Chan?

Improve Conversion RatesThrough Personalizing

• Consumers Today

• Identification

• Personalization

• Channels to Invest

• Monitoring for Success

Yesteryear's Sales Funnel

The New Empowered

Consumer Journey

of customers spend at least50% of total shopping timeresearching products online

of customers abandoned anin-store purchase due to

negative online sentiment

of customers are willingto try a new brand to getbetter customer service

Blog Reader?

Loyalty Grade?

Fan or Follower?Family Size?

Basket Size?

Mobile User?

Favourite Payment?

Interests?

Language?

General Traffic

Traffic from Twitter

Repeat Visitors

Topic Persona

Existing Customer

Personalized CTAs resulted in a 42% higher conversion rate than generic CTAsSource - Hubspot.com

OffGamers ExampleSimple Personalization to Make Users Feel at Home

Based on User’s Country

Easier forUser to Buy Based on Previous Session Activities

Payment OptionsBased on User’s Country

Case Study3x Increase in Revenue from the Pinterest Channel

Case StudySoft Selling vs Hard Selling Approach

Case StudyBased on Referring Ad Campaign or Keyword Searched

Source - Americommerce.com

A whopping 70% of website traffic coming from Google (paid & organic) while Facebook is seen as Google’s

biggest advertising competitor.

Source - WolfgangDigital.com

Google organic and Direct Traffic marginally increase their share when compared to the traffic figure while Google

CPC has a minor fall in share. Organic traffic from Bing and Yahoo leapfrog Facebook in terms of revenue generated.

Source - WolfgangDigital.com

Digital Marketing Channels Ratings

Google Analytics Custom Dashboard

Perfect Dashboardfor Ecommerce

Useful VisitorsInformation Social Media

DashboardSEO Dashboard

Content Dashboard

PPC Dashboard

Google Analytics Custom Reports

Business HoursReport

KeywordAnalysis

Referring Sites Report

SEOReport

Social SharingReport

CampaignsConversions

Feel free to connect with me at:

[email protected]

linkedin.com/in/daryllau

www.offgamers.com