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SELLING (AND LEARNING) THROUGH TWITTER ADS A presentation by Matt Soczywko: @CopybyMatt @Makeshift @HiremyFriend

Social Selling: 16% CTA when selling through Twitter Ads - Tech City

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The slides from my talk on Social Selling at Tech City at Google Campus London in May 2014

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Page 1: Social Selling: 16% CTA when selling through Twitter Ads - Tech City

SELLING (AND LEARNING) THROUGH TWITTER ADS

A presentation by Matt Soczywko:

@CopybyMatt @Makeshift

@HiremyFriend

Page 2: Social Selling: 16% CTA when selling through Twitter Ads - Tech City

Paid gets a bad rep. Why?

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‘It doesn’t work.’

Page 4: Social Selling: 16% CTA when selling through Twitter Ads - Tech City

‘It’s too expensive.’

Page 5: Social Selling: 16% CTA when selling through Twitter Ads - Tech City

‘It’s spammy.’

Page 6: Social Selling: 16% CTA when selling through Twitter Ads - Tech City
Page 7: Social Selling: 16% CTA when selling through Twitter Ads - Tech City
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If your ad isn’t being clicked: It’s doesn’t work.

It’s expensive. It’s spammy.

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You can avoid these pitfalls by being ‘scientific’.

Page 10: Social Selling: 16% CTA when selling through Twitter Ads - Tech City

WARNING: ALWAYS KNOW WHAT YOU ARE TESTING!

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This is how I got a 16% CTR on Twitter Ads and positively pivoted a start-up.

Page 12: Social Selling: 16% CTA when selling through Twitter Ads - Tech City

This is how I got a 16% CTR on Twitter Ads and positively pivoted a start-up.

(without breaking the bank!)

Page 13: Social Selling: 16% CTA when selling through Twitter Ads - Tech City

Some background on putting together Twitter ad campaigns…

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What is the aim of your campaign?

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What is the aim of your campaign? !

Selling! AKA sending people to a landing page and turning them into customers.

!

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What is the aim of your campaign? !

Selling! AKA sending people to a landing page and turning them into customers.

!

Selling! AKA sending people to a landing page where they click a CTA.

!

!

!

Page 17: Social Selling: 16% CTA when selling through Twitter Ads - Tech City

What is the aim of your campaign? !

Selling! AKA sending people to a landing page and turning them into customers.

!

Selling! AKA sending people to a landing page where they click a CTA.

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We don’t want: !

More followers !

Replies !

Favourites/RTs !

!

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Who?

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‘Relevant people’

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‘Relevant people’ !

This is meaningless. Let’s test!

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You have to test: !

Test different @handles - target brands your customers follow, target your competitors!

!

!

Page 23: Social Selling: 16% CTA when selling through Twitter Ads - Tech City

You have to test: !

Test different @handles - target brands your customers follow, target your competitors!

!

Test different locations - where are you selling; where do you want to start selling.

!

Page 24: Social Selling: 16% CTA when selling through Twitter Ads - Tech City

You have to test: !

Test different @handles - target brands your customers follow, target your competitors!

!

Test different locations - where are you selling; where do you want to start selling.

!

Keywords and interests are tricky as they aren’t very precise.

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Start narrow until you get a win, then widen the net.

!

Twitter can suggest similar @handles.

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What are you going to say?

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What are you going to say?

On Twitter, language is everything.

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Break down your proposition.

What are the potential features & benefits? Test them in separate tweets.

!

Don’t be afraid to be direct.

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THIS IS THE MOST IMPORTANT SLIDE!

Nail the @handles that are relevant to your niche. !

Nail the exact wording of your proposition. !

Test one thing at a time and know what you are testing.

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I started by targetting @handles followed by developers and programmers:

People are unlikely to retweet, reply or otherwise engage with the tweet other than by clicking.

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After separating out the different benefits and features, I create 3 tweets to bring me closer:

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Here’s what is resonating: No recruiters.

Amazing startups. Get headhunted [directly].

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But wait, here’s the pivot!

I hadn’t mentioned ‘hiring’ or ‘friends’, but instead my 3 new propositions.

!

We had on our hands something really powerful, but something quite different to our original proposition.

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But wait, here’s the pivot!

We were no longer ‘My Single Friend for jobs’ !

But something more like ‘headhunted.io’

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From my ad I sent them to a a landing page where I tested the language with Optimizely.

!

This way I could effectively double-up the test on language.

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By this point I had spent $250. !

I knew what I had to say, but who exactly should I say it to?

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Who?

@railsberry has 6.9% engagement.

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I continue to target people similar to @railsberry…

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Another $100 down, I duplicate this campaign, by now only targeting the top 50% best performing.

!

NB. These aren’t handles I’ve identified myself, I’m only targeting handles Twitter has suggested.

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Page 43: Social Selling: 16% CTA when selling through Twitter Ads - Tech City

Left for a couple more days, the engagement for just the handle

@newrelic peaks at 17.14%, or a click-through rate of 16.1%!

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$250 spend = pivoted my company

Hire my Friend now: >1000 companies have requested access

>12000 active candidates

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I am: @CopybyMatt I tweet for: @Makeshift

This was about:@HiremyFriend !

I will tweet in the next few days where these slides are.