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The Worst Advice Marketing Ever Gave to Content Rand Fishkin, Founder, Moz | @randfish

The Worst Lessons Marketing Ever Taught Content

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Page 1: The Worst Lessons Marketing Ever Taught Content

The Worst Advice Marketing Ever Gave to Content

Rand Fishkin, Founder, Moz | @randfish

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What MakesContent Successful?

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It Accomplishes itsCreator’s Goal(s)

@randfish

Simple.

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But… There areTwo Kinds of Goals:

@randfish

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Not-So-Smart Goals

@randfish

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Go Viral!

@randfish

Lots of shares and views… But what does that

accomplish?

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Grow Our Traffic!

@randfish

Unless you’re a media property or social network, traffic probably isn’t your true goal.

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Boost Sales!

@randfish

Many businesses invest in content because they’ve read headlines like this, and think

there’s a 1:1 relationship

See! A magnet! It gets customers! I want a magnet!

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Smart Goals

@randfish

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Match the Org’s Most Important Priorities

Grow top-of-funnel for product X by 25% this year

Help us win more head-to-head deals vs. competitor Y

Earn 10% more leads for our sales team via our free tools

Top 3 Priorities:ID & create content that

helps audience in our field

Create comparison pages & rank for us vs. Y terms

ID searches our tools answer & create content to rank

Content Tactics

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Show the Connection Between Goals & Metrics

@randfish

Grow top-of-funnel for product X by 25% this year

Twitter follower growth is correlated at 0.7 with growth in traffic from our tweets

Twitter growth rate (& 2017 target): 14% (20%)Twitter followers (& 2017 target): 12.5K (22K)

Twitter monthly visits (& 2017 target): 4.5K (10K)

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Accommodate for Content’s Indirect & Slow ROI

@randfish

Me make content. Humans click. Them buy. Me

get money.

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@randfish

CaveRand know. That not how content work.

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How Content Really Works:

Me Make Content.

Humans click.If them like, them

remember.

Maybe see more my content. Visit

again.

Me build trust, relationship.

When them need me, them

come back.

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Let’s Fact Check Some Oft-Given, Content Marketing Advice

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Common Themes in Content Marketing Advice8

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Content Brings DirectLeads & Sales

@randfish

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@randfish

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Content is An Indirect Acquisition Channel

Via Jauntaroo

Jauntaroo’s tool serves as leadgen for Expedia, but only a small percent of searches ever

lead to conversion on a first visit.

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Content is An Indirect Acquisition Channel

Via Moz

At Moz, we observe folks visiting our site ~8X on average, before they take a free trial of our

software.

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Converting Directly Often Brings Lower LTV Customers

@randfish

Folks whose 1st Moz experience is clicking this & signing up stick with their

subscription for less time, on avg, than those who visit lots of Moz’s content before

signing up.

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Conversion is Much Less Likely on a 1st Visit

Via Larry Kim

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Interruption Tactics & Dark Patterns Can Work…

Via Copyhackers

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Via Copyhackers

e.g. This overlay yielded many more email signups

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But They Can Also Backfire

Via Marketoonist

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Growth Hacks Are The Future of Marketing

@randfish

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@randfish

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Roundup Posts?

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The Infographic Craze?

@randfish

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Ubiquitous Guest Posting?

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Auto-Follow Software?

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Aggressive Email Pestering

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Hacks Tends to Follow theLaw of $h*#&y Clickthrough Rates:

Via Andrew Chen

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But, Hacks Can Be Useful When Applied to a Functional Content Flywheel

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Publish

Amplify

Grow network Rank for slightly more competitive terms & phrases

Get links Grow authority

Earn search traffic

If you know that amplification is where your flywheel is dying, hacks to reach a larger group may

indeed be powerful!

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(e.g. Rand’s Facebook Hack)

I first published this on my personal blog, but the post went

nowhere on Facebook, so I deleted the original FB post and put up this one to my Medium

version (which links to the original), and got ~5X the reach.

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Facebook is Everything

@randfish

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@randfish

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But, Facebook is <5% of Web Traffic Referrals

Via SimilarWeb

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Yes, In Some Sectors, Facebook is Huge

e.g. the “Humor” category is, not surprisingly, dominated by social referrals (data via SimilarWeb Pro)

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Facebook Wants to Keep You There;Not Send You Somewhere Else

Via MarketingLand

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Overinvest in Facebook at Your Peril

Via FinancialBrand

Today, both these numbers are ~1/5th of what they were

in 2013 when “reachpocalypse” hit.

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Amplification StartsAfter You Hit Publish

@randfish

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@randfish

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Lots of Amplification Work Does Happen After Publication

Via Moz’s

WB Friday

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But, If You Haven’t Set Up Your Content for Amplification Success…

@randfish

The Probability that“It’ll Just Spread Naturally”

is Very Low.

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Before You Produce Content, You Need a Great Answer to the Question:

@randfish

Who Will Help Amplify This and Why?

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Say you want to help this content spread:

Via Polygraph.cool

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A Crappy Answer:“Movie people will like this. I know movie people. I have the best movie people.”

- a soon-to-be-sad marketer

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A Great Answer:

Via Followerwonk

It’s only *great* if you’ve actually built these relationships

and have buy-in from these folks.

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Paid Channels Are HowYou Boost Content’s Reach

@randfish

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@randfish

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Paid Can Certainly Boost Reach…

Via Buffer

$5/click is a little pricey, IMO…

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But, 90%+ of All Social Clicks Go to Organic

Via Nanigans Q1 2016 Facebook Report

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On Google, It’s ~80% of Clicks to Organic

~20% of all clicks

~80% of all clicks

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Paid Demands High Confidence in ROI

Via Hubspot

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Ironically, Paid Works Best on Content that Amplifies Well Organically

Via Larry Kim

Twitter is a great, free, low-risk

testing platform for sharing.

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Be Wary of Overinvesting in Short-Term Paid, When That $$ Could Go to Long-Term Organic

If I spend $1.07 X 3,000 clicks/month for 6 months… that’s $19,260.

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Or I could invest $10,000 in a content effort that might get me 10X the traffic for years to come.

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Use Keywords AndYou’ll Rank in Google

@randfish

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@randfish

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Keywords Still Matter for SEO

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(& Other Forms of Discoverability, Too)

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But Keywords Are Only the Beginning

Via Backlinko

Google is much smarter at understanding topics and, most SEOs already

do KW optimization, making it a less powerful

way to stand out

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The Modern SEO Pyramid

Crawl Accessibility, so engines can reach & index your content

Compelling content that solves the searchers’ query

Keyword Optimized to attract searchers & engines

Content that naturally earns links & citations

Title, URL, & description that earns high CTR

Amplification via social/word-of-mouth

Schema & markup that stands out in SERPs

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Smart KW Research is a Must:

Via AdWords

Sadly, AdWords data is not “smart.”

These numbers are wrong (in reality, they

represent a range)

The “competition” & bids only speak to

PPC, not SEO

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Better Metrics Can Help Prioritize:

Via KWE

Accurate volume ranges

Difficulty of ranking in organic

Relative CTR

Value to my site

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2) Uncover related terms, phrases, & topics

3) Craft a title, subtitle, & meta description that will stand out in the SERP and have strong relevance to the query

4) Use a format that will serve visitors on every device fast

5) Provide unique value that no one else in the SERP delivers

1) Investigate what answers & content searchers need so you can effectively serve their needs

Follow This 5-Step Process

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Correlation is a Recommendation

@randfish

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@randfish

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The Best Times to Tweet?

Via Buffer

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Treat Correlation as Paths for Inquiry & Experimentation; Not Rules to Follow

Via Bloomberg’s What’s Warming the Planet?

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Make Great ContentAnd They Will Come

@randfish

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@randfish

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Need a Great Resume Template?

@randfish

Sadly, none of these are going

to help job seekers stand

out

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Try ResumUP

Via ResumUP

They’ve got data to back up the

performance of their templates

Sadly, they don’t rank well, &

haven’t gotten the shares they

deserve.

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The *Best* Grilled Steak?

Via

(actually, this doesn’t deserve a link)

If you want some crappy, over-

seasoned, poorly cooked meat, listen to Bobby. It’s “easy.”

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Via

SeriousEats

If you want the best steak of your life, read Serious Eats

instead.

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Quality Alone Cannot Overcome a Competitive Landscape

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Nor Reach a Hard-to-Attract Audience

@randfish

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Doesn’t Mean You Shouldn’t Aim for 10X Content

Via 10X Content

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Just Don’t Expect “Greatness” to Compensate for Marketing

@randfish

The correlation between quality and ubiquity is not always high…

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Our Job is Not to“Make Great Content”

@randfish

Our Job is to Make Content that Accomplishes Our Organization’s Goals.

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A Lot of Content Marketing Advice…

Is self-serving

Suffers from survivorship bias

Applies in some fields, but not others

Works for only some flywheels

Only helps if you’re an early adopter

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None of these Caveats Mean the Advice Isn’t Useful…

@randfish

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It Just Means We Need to Apply It in Context

@randfish

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Don’t Ignore the Experiences of Others…

@randfish

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Build a Model for Evaluation & Experimentation

@randfish

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Slides Online: bit.ly/worstcontentadviceFollow Rand: Twitter.com/randfishRand’s Blog: Moz.com/rand

Thank You!