Tools you can use to repair your online reputation

Grow Your Business Online Today

Because Your SuccessIsMandatoryToday.com

Tools You Can Use To Repair Your

Online Reputation And At The Same Time Improve Your

Brand Online

http://SuccessIsMandatoryToday.com/sim

Managing Your Reputation Online


Online reputation management comes into play when you encounter problems while posting updates, on any kind of social media.

This can happen to anyone and you need to counter such misfortunes and embarrassments online by taking action.

A faulty update, a misinterpreted tweet, a guileless remark, a frank response on a forum or a misplaced e-mail or video can create a flutter in the World Wide Web and mar your hard-earned good reputation.

http://SuccessIsMandatoryToday.com/mindset



Hiding, Head in the Sand?

Not Knowing is Not An Option The Internet will continue to talk about you

regardless of what you do or don't do, so do something.

Anything is better than nothing.




You First Need To

Know What's Being Said

About Your

Business



So what are they saying???



You Start By Researching

Your Business Name



Check Bing, and Yahoo too but know that 70% to 80% of searches are done via Google , so start

there, even if you don't use Google.

What does Google Say?



Here are a few tools and process to walk through to repair your

online reputation and at the same

time improve your brand.





Accept

Apologize

Atone

Advance

Action

Anticipate



Process



Negating an incident that has happened will do no good. So, it is imperative to acknowledge what happened.

When you accept and own up to a mistake, your approach will impress the customers and this will increase your credibility among your loyal following.

Instead of becoming damaging, the situation might turn in to your favor, with your unconditional acceptance of your fault.



Accept



Whatever might be the reason for the crisis, for online reputation management, an unconditional apology is a must.

Once you accept and acknowledge your mistake or error, you ought to apologize for the inconvenience caused to your loyal network of fans/followers.

A simple explanation on what really happened will help them understand and empathize with you. A composed apology citing the reason behind the mishap will go a long way than denial and justification.



Apologize



In online reputation management, it is important to take measures to find solution for the problems cited by the clients. After apologizing, it is necessary to make amends, so, if a customer has lost money owing to some kind of wrong information or downtime, you should provide discounts and refunds, whichever is appropriate..

If you do not find solution for the inconvenience, you must listen to what the client has to say. Doing so will reinforce to the customers/ clients about the fact that their view point is regarded and valued by your company, which will sustain the goodwill they have for you.



Atone



Having sorted out the problems that presently occurred; you should take every measure to prevent the occurrence of this sort again.

Downtime should me mitigated, e-mails should be organized, tweets and updates should be checked, and any information should be verified before posting.



Advance



Having sorted out the problems that presently occurred; you should take every measure to prevent the occurrence of this sort again.

Downtime should me mitigated, e-mails should be organized, tweets and updates should be checked, and any information should be verified before posting.



Action

Source


http://www.virtualsocialmedia.com/counter-crisis-with-online-reputation-management/


Though you cannot anticipate the kind of crisis your reputation may face online, you must go into the damage control mode, the moment you understand something went wrong.

Further, you should ensure that specific online reputation management strategies will be adhered to, for managing and preventing problems and issues, anytime.



Anticipate

Source




Online Reputation Management is the process of maintaining and enhancing your brand's reputation on the Internet. Or in the event of bad publicity it's all about quickly and effectively restoring your brand's reputation by populating the search engines with web pages which more accurately reflect your brand.

Now that you know what's wrong. It's time to clean up and repair the situation.



Tools to Use

Source




Online Reputation Management Clean Up Process

Establishing new web properties

Establishing social media properties

Leveraging popular websites, and

Implementing a link building strategy

Next a few recommended sites to use.



Tools to Use





























Sources

Brandyourself.com


http://www.usatodayeducate.com/staging/index.php/career/brand-yourself-5-new-and-free-sites-for-personal-branding


You can start with free accounts

Most are very easy to use.

Most have the answers to your questions when you need them.

They walk you through the process step-by-step, using clear explanations throughout.

It’s a great opportunity to improve your brand.

You’ll learn much how Search Engines work, and most give you a free profile page.


Change Your Mind - Change Your Life


http://SuccessIsMandatoryToday.com/reputationmanagement

Sources


http://SuccessIsMandatoryToday.com/reputationmanagement

http://www.usatodayeducate.com/staging/index.php/career/brand-yourself-5-new-and-free-sites-for-personal-branding


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Tools you can use to repair your online reputation