What Are They Saying About Your Business? What Are You Doing to Ensure Your Online Reputation is Positive?

HOW DO THEY IMPACT YOUR BUSINESS?

R E V I E W S

titanwebagency.com (801) 783-3101 [email protected]

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94%

70%

DID YOU KNOW THAT

of new customers use search engines to find local businesses?

of households use the internet to purchase local products & services?




Help you get to the top of the search engines.

What SEO Can Do:


Getting to the top spot isn’t easy, cheap or quick typically.

THE PROBLEM WITH SEO



Even at the top, it still isn’t enough to guarantee leads and sales for your business?


BUT, DID YOU KNOW:



• Even if you’re at the top of search engines you’re still competing with the other 10 businesses on page 1.

• Give your customers a reason to choose you over your competitors.


Why? YOU MUST STAND OUT



• People don’t have time to visit every search result.

• They simply scan the reviews to see what other people are openly saying about your business.


SOCIAL SIGNALS



WHO WOULD YOU CHOOSE?




of customers trust a business with a minimum of 6 to 10 reviews.

WHY ARE REVIEWS IMPORTANT?

of consumers trust online reviews as much as personal recommendations; even those by anonymous posters!

70%

72%




• A minimum of 6-10 positive reviews make people more likely to choose you.

• Positive reviews create consumer loyalty.

• Positive reviews breed more positive reviews.

THE POWER OF POSITIVE REVIEWS




of smart phone users have searched for local information.

SMART PHONE USERS ARE LOOKING FOR YOU!

of all searches for a local business are now made on a mobile device.

95%

1/3titanwebagency.com (801) 783-3101 [email protected]



Over 1 billion local searches are made on mobile devices... And that number is increasing each year.

DO THE MATH

2009 – 1 Billion

2010 – 1.5 Billion

2011 – 2.3 Billion

2012 – 3.5 Billion




AFTER A SEARCH…

of mobile searchers call a business.61

%visit the actual location.59

%of these people take action within 24 hours!90

%titanwebagency.com (801) 783-3101 [email protected]



• Reviews and ratings give searchers an instant snapshot of your business’ reputation based on real customer experiences.

• Positive reviews and ratings are an instant trust & credibility booster.

REVIEWS & RATINGS




• Bad reviews cost you real money.

• A one star rating decrease can reduce revenues by nearly 10%

• Low ratings = low revenues!

MORE REVIEWS = MORE MONEY




• To get the best reviews you can.

• And then get as many reviews as you can.

YOUR GOAL SHOULD BE




• Search engines care about how many reviews you have.

• Search engines prefer showing companies with glowing reviews because they want to deliver the best results to users.

• Customers usually choose the first listing they see that has the most positive reviews.

REVIEWS & SEARCH ENGINES




DON’T TAKE MY WORD FOR IT

of customers trust a business with a minimum of 6-10 reviews

of customers trust online reviews as much as personal recommendations.

70%

72%




REVIEWS & SEARCH RANKINGS

• Customers use online reviews to choose which business to transact with.

• Businesses are rewarded with clicks by who has the most positive reviews.

• The more reviews you have, the more likely you are to improve your overall search engine rankings.




HOW TO TURN A NEGATIVE INTO A POSITIVE!

• Having only 100% 5-star reviews can sometimes appear fake

• Everyone has a crazy customer. Don’t worry about it, but do address the issue.

• 7 out of 10 customers will return to a business if complaints are resolved quickly.




THE SUCCESS OF YOUR BUSINESS IS ANCHORED ON YOUR REPUTATION• When you take control of your

reputation you control your online image.

• Your reviews directly impact your company’s success!




Increasing the number of positive ratings and reviews directly relates to your business growth and annual revenue.




BE THE OBVIOUS CHOICE

• Make your business the obvious choice.

• Be seen as the best in your local market.




WANT MORE INFORMATION?

C l i c k A b o v e




http://info.titanwebagency.com/get-reviews-doctors

Marketing

What Are They Saying About Your Business? What Are You Doing to Ensure Your Online Reputation is Positive?