2
http://www.philippineoutsourcers.com Why Business Process Outsourcing is Popular in the Philippines The use of open wide outsourcing in the Philippines has been the leading solution to most foreign businessmen and huge companies. This kind of business also gave hope to most of the unemployed individuals in the country. That is why this country made it big when it comes to the business process outsourcing (BPO) industry. To start off, outsourcing means – going “out” to find a “source” of something you need. Nowadays, many of the foreign business sectors seek for a worldwide outsourcing company to give better service to their customers and future clients. With a big technological improvement, bigger companies would now hire outside sectors to provide them with specialized work and expertise. In fact, there are many advantages when it comes to hiring one of the best outsourcing companies in the Philippines. They will have more cash on hand and free resources that can serve other purposes, like capital improvements. Most foreign countries even choose outsourcing in the Philippines because of the Filipinos’ English proficiency, the way they are able to cater to their international clients are definitely outstanding. They are good in this language because this was introduced to them at an early age. This was also enhanced the moment they entered preschool and all the way to college. Business Process Outsourcing or BPO can be categorized into two services, horizontal and vertical. When you say horizontal BPO, it will involve function centric outsourcing. The merchant will then specialize in carrying our specific functions across a variety of domains. Examples of these kinds of BPO are processing of payrolls, management of the facilities and anything that is similar to that. In contrast, when it comes to vertical BPO, it will focus in providing different kinds of functional services in a limited number of industry domains. Services like healthcare, manufacturing, financial services and retails are all samples of vertical BPO domains. In that case, huge corporations would resort to Philippine Outsourcers so that they can fill the roles in their organization that are too inefficient or expensive to create themselves. These services may include: 1. Contact Center – this will provide a variety of inbound and outbound services for technical support, sales, customer services, and etc. 2. Software Development – they are in charge with the design, analysis and customization of systems software 3. Animation or Creative Services – the experts in this department will give an illusion of movement to cinematographic drawings or models thru 2D, 3D and many more.

Why Business Process Outsourcing is Popular in the Philippines

Embed Size (px)

Citation preview

Page 1: Why Business Process Outsourcing is Popular in the Philippines

http://www.philippineoutsourcers.comWhy Business Process Outsourcing is Popular in the Philippines

The use of open wide outsourcing in the Philippines has been the leading solution to most foreign businessmen and huge companies. This kind of business also gave hope to most of the unemployed individuals in the country. That is why this country made it big when it comes to the business process outsourcing (BPO) industry.

To start off, outsourcing means – going “out” to find a “source” of something you need. Nowadays, many of the foreign business sectors seek for a worldwide outsourcing company to give better service to their customers and future clients.

With a big technological improvement, bigger companies would now hire outside sectors to provide them with specialized work and expertise. In fact, there are many advantages when it comes to hiring one of the best outsourcing companies in the Philippines. They will have more cash on hand and free resources that can serve other purposes, like capital improvements.

Most foreign countries even choose outsourcing in the Philippines because of the Filipinos’ English proficiency, the way they are able to cater to their international clients are definitely outstanding. They are good in this language because this was introduced to them at an early age. This was also enhanced the moment they entered preschool and all the way to college.

Business Process Outsourcing or BPO can be categorized into two services, horizontal and vertical. When you say horizontal BPO, it will involve function centric outsourcing. The merchant will then specialize in carrying our specific functions across a variety of domains. Examples of these kinds of BPO are processing of payrolls, management of the facilities and anything that is similar to that.

In contrast, when it comes to vertical BPO, it will focus in providing different kinds of functional services in a limited number of industry domains. Services like healthcare, manufacturing, financial services and retails are all samples of vertical BPO domains.

In that case, huge corporations would resort to Philippine Outsourcers so that they can fill the roles in their organization that are too inefficient or expensive to create themselves. These services may include:

1. Contact Center – this will provide a variety of inbound and outbound services for technical support, sales, customer services, and etc.

2. Software Development – they are in charge with the design, analysis and customization of systems software3. Animation or Creative Services – the experts in this department will give an illusion of movement to cinematographic

drawings or models thru 2D, 3D and many more. 4. Data Transcription – they are responsible for the transcription services for interpreting oral dictation of health and legal

professionals.5. Back Office Processing – this task is related to accounting, finance and Human Resource administration.6. Engineering Design – their work consists of designing civil works, electronics and buildings.

Furthermore, Philippines is now considered to have the best business process outsourcing companies in the world. This country is even the most favored offshore destinations for a number of outsourcing operations. Filipino people are hospitable and polite, making them the best candidate to be employed at any customer-oriented tasks. This country even takes pride in the expansion of medical transcription outsourcing industry because of its large pool of professionals from medical-related courses.