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IBM's John Beal with advice for the CIO and IT department on secure, rational endpoint management for the enterprise. Presented at the Smarter Business Summit in Montreal, Sept 17, 2014.
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1 #SmarterBiz
Mobility: Need a better way to manage your devices?
John Beal
National Sales Leader for IBM Mobility and Endpoint Management
2 #SmarterBiz
Endpoint complexity continues to increase
Endpoint device counts,
devices and platforms
Compliance requirements to establish, prove and maintain
continuous compliance
Speed, severity and
complexity of malware attacks
Patch O/S and application vulnerabilities with hours
Rapid, agile, automated remediation is needed
Mobile/roaming endpoints
New form factors and platforms
Employee-owned devices
Establish, prove and maintain continuous
compliance
3 #SmarterBiz
IBM Endpoint Manager & MaaS360 offer Unified Device ManagementSmartphones & Tablets
PC’s, Macs, POS, ATMs On and off-network
Distributed Data Centers Physical and Virtual
SaaS, On-premise, or MSP
Integrated Reporting
Comprehensive Security
Lowest TCO
Patch Management
Lifecycle Management
Core Protection
Mobile Devices
Security & Compliance
Power Management
SW Usage & Analysis
Mobile Apps
Find and Fix problems in minutes across all enterprise computers and mobile devices
DatacentersServer
Automation
IBM Endpoint Manager IBM Endpoint Manager
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Fiberlink – Total Enterprise Mobility Management
Experts in delivering mobile management and security as a service
Mobile Device Management
Mobile Application Management
Dual Persona – Container Support
Secure Productivity Suite
Secure Document Sharing
Enterprise App Catalog
SaaS Offering
Simpleand fast with an
exceptional experience
Lotus
AD/LDAP
Exchange
BES
Certs
Seamlessintegration with
your infrastructure
Provenapproach to cloud mobility
management
Comprehensivelayered security
Device Management & Security
App Management & Security
Enterprise DLP& Security
5 #SmarterBiz
The MaaS360 Customer Experience - Fastest Time to Trust
5
60% deployed MaaS360 in less than 4 hours*
75% deployed MaaS360 in less than 8 hours*
0% 100%
*Based on customer surveys** 2013 Gartner Magic Quadrant for MDM
Included sales and customer support at no additional charge
Customer support available 24 x 7 by phone, chat or email
Fiberlink's performance with clients is rated highly, as proven by excellent reference client feedback. Clients greatly appreciate its presales and postsales support, smooth and uneventful implementations, and technical assistance during installations.**
”–
“
Community, forums, blogs, on-demand webinars
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Why Customers Choose MaaS360
Easiest to Deploy and Scale
Mobile Device, App, and ContentManagement & Security platform
For organizations that are…
• Allowing Bring-Your-Own-Device (BYOD) programs• Developing and deploying mobile apps (public and private)• Enabling corporate content on mobile devices securely (push and pull)• No machines, nor additional manpower is required• Only MDM to be FISMA Certified• MaaS360 is FIPS 140.2/AES 256 Encrypted and compliant in transit and at rest
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The full spectrum of mobile management and security needs
Planned Integration Points:
Mobile Device Management
Containers – App Wrapping and SDKs
Secure Transactions
Solution Approaches:
Requirements for Mobile Management and Security:
IBM / Fiberlink Offerings:
IBM Security Access Manager for Mobile
HighCorporate Owned
AssetsEmployees
w/BYODTask/Temp Workers
Business Partners
ConsumerTransactions
Low
Business Spanof Control
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Providing Mobile Threat Management with Trusteer and Fiberlink
Capabilities
• Mobile Malware Detection & Remediation• Advanced Jailbreak / Root Detection• Suspicious Geo-Location / IP Velocity• Suspicious & Fraudulent Device Alerts• Over the Air (OTA) Updates
Planned Delivery: 4Q 2014Beta: Available Today
• IBM MaaS360 Mobile Threat Management- Separately sold product, add-on to the
IBM MaaS360 platform- SaaS service ONLY- Managed Client Device and/or User
licenses available
• Key Differentiation: Provide full spectrum of user transaction security on mobile devices from B2E to B2C
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IT’S A BIG DEAL!
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IBM understands the demands of managing a global heterogeneous IT infrastructure
•433,000 IBM employees in over 120 countries.
•Deployment to over 750,000 endpoints
•Drive savings well above our initial US $10million estimate
•A 78 per cent decrease in endpoint security issues
• IBM is also in the process of deploying IBM Endpoint Manager for Mobile Devices across its entire mobile workforce of over 120,000 staff
• IBM Endpoint Manager is being deployed across many global outsourced accounts
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12 #SmarterBiz
IBM CIO Office – IBM on-boards 15,000 devices the first day after deploying mobile device management software
Offers exceptional security at the application and browser level
Accelerates deployment: of security and device management tools to mobile devices
Saves USD 500,000due to migration from on-premises to Software as a Service delivery model
Software Solution components
MaaS360 from Fiberlink®, an IBM company
The transformation:
“We were on-boarding devices on MaaS360 five days after the close of acquisition—15,000 on the first day and over 30,000 in the first week.”
—William Tworek, executive IT architect, IBM CIO Office
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IBM Services and Software Selected for Department of Homeland Security's Cybersecurity Initiative
• This award from DHS demonstrates that IBM’s $4B investment in cybersecurity and security analytics research - “puts IBM in a unique position to help
government agencies meet evolving cybersecurity threats” said Anne Altman, General Manager, IBM US Federal.
• The solution: - IBM Security Endpoint Manager- IBM QRadar Security Intelligence Platform
14 #SmarterBiz
Stanford University uses IBM Endpoint to support it’s large BYOD environment of over 56,000 endpoints
Stanford University
• Palo Alto, California• Population: 30,000• 56,000 + End Points• Approx 50% Windows/50%
Mac
The solution• Opt-in Power Management• Security Patching
(Windows / Mac)• Inventory• Anti Malware• Application Updates• Software deployment• Laptop Recovery• PGP Whole Disk
Encryption
Benefits
• Rapid Operating System Patching and Compliance (across Windows and OS X)
• Accurate IT asset inventory• Power Savings: Pacific Gas
& Electric Rebate ~$70,000 May 2009
https://itservices.stanford.edu/service/bigfix
15 #SmarterBiz
Security
• Enables organizations to maintain high degrees of security configuration compliance.
Achieve over 98.5% patch compliance rate
Real Time Reporting
• Provides quick access to real time reports from the product's database and the distributed endpoints.
Real time content feed reduces patch labor time by 75%
Efficiency
• Requires a relatively small server footprint to support the Endpoint Manager environment
IBM Endpoint for Power saved $750,000 on 15,000 machines annually
Scalability
• Supports 250k endpoints (server, mobile, desktops, and tablets from single server)
127% ROI with payback in 9 months with savings of total $2.65M
Local intelligent agent
• Provides a local intelligent endpoint agent providing visibility and control even in offline endpoints
Compress patch and endpoint management cycles from weeks to hours
Broad Platform Support
• Has capability to patch across heterogeneous platforms such as System Z, AIX, X, Windows and Unix.
Single management solution for distributed and Z leads to low TCO.
IBM Endpoint Manager: Low TCO, real savings
16 #SmarterBiz
Why Customers Switch to IBM?
It’s not what we do….Its how we do it!
1. Achieve visibility and control over all endpoints regardless of location, mobility, OS, connection type, bandwidth size, or presence of local IT staff
2. One FTE can replace dozens
3. Move from reactive compliance reporting to proactive security by bridging the audit-remediation gap with continuous compliance enforcement at the endpoint
4. Reduce the number of tools, agents, and vendors for lower costs and better manageability
5. Better manage multiple customers in a Service Provider or SaaS offering with multi-tenancy
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17 #SmarterBiz
Next Steps
maas360.com/ibm
InstantAccess a free, fully functional trial for 30 days
MobileManage and secure your devices, emails, apps and docs
EasySet up and configure your service in minutes
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