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MEDICA MEDIA FORUM„ePatient/Health 2.0: Schlüsselfaktor für neue, zukunftsfähige Geschäftsmodelle der Life Sciences Industrie“Impulsreferat von Matthias Wartenberg, Executive Director Advisory Service LifeScience, Ernst & Young, Eschborn
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ePatient/Health 2.0:
Key factor for new sustainable business models in Life Science Industry
Health 3.0
Page 2 © Ernst & Young – All Rights Reserved
Ernst & YoungPublications
Beyond borders 2010E&Y’s 24th annual biotechnology report reveals how firms are responding with business strategies, new funding sources and creative deals.
Pulse of the industry 2010Medical technology report 2010. Firms will need to revisit key elements of their business models.
Progressions 2011: Building Pharma 3.0 New organizational capabilities and radically enhanced business processes to succeed in Pharma 3.0.
Prescriptions seriesLife Sciences topics
The Smoke Detector® Life Sciences risk topics
Cash on prescriptionWorking capital
Business Risk Report 2010
Sales and marketing code matrix US and EMEA
New HorizonsUS provider care
Top of mindHealthcare technology
Life sciences insightsEmerging markets
Taking wingsIndian CRO/CMO market
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Progressions 2010► “If”, “when” and “why?”► Launched in February 2010► Tremendous media coverage► Based on interviews with 30
executives from the pharma industry and from “non-traditional” players
► Multiple conversations across ecosystem
Progressions 2011► “What”, “how” and “where?” ► Launched in Feb 2011► Focused on implementation► Based on interviews with 37
executives from the pharma industry and from “non-traditional” players
Pharma 3.0
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Drivers of change
Business Models
Customer
Valueproposition
Pharma 1.0Blockbuster drugs
Pharma 2.0Diversified drug portfolios
Pharma 3.0Healthy outcomes
► R&D productivity► Patent cliff► Globalization► Demographics► Pricing &
reimbursement
► Health care reform► Health IT► Consumerism► Value mining
PhysicianPayor
Patient
Pharma 3.0 From pharmas’ perspective
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meamedica
Source: www.meamedica.de
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patientslikeme
Source: www.patientslikeme.com
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Pharma 3.0The health outcomes ecosystem
Pharma 1.0 (drugs) Pharma 2.0 (diversified drug portfolios) Pharma 3.0 (outcomes)
PatientsPharma
Health records
Telecom
Governments
InsurersRetailers
Food
Providers InformationcompaniesPhysicians
Socialmedia
Medical technology
Consumerelectronics
IT
Biotech
AcademiaCROs
Med device
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Bayer – Nintendo UCB – PatientsLikeMe
Novartis – Proteus BiomedicalRoche – InterComponentWare
Pharma 3.0 is happeningeHealth
Source: www.bayerdidget.co.uk/ Source: www.patientslikeme.com
Source:www.bloomberg.com Source: www.scripintelligence.com
The Financial Times
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Pharma 3.0 in emerging marketsLeapfrogging to 3.0 ?
Pharma 1.0
Emerging Markets
Pharma 2.0► Branded generics► Innovative drugs► Supply platformPharma 3.0► Collaborations
► Changing regulations
► Local industry► Health IT► Consumerism
Pharma 1.0Blockbuster drugs
Pharma 2.0Diversified drug portfolios
Pharma 3.0Healthy outcomes
► R&D productivity► Patent cliff► Globalization► Demographics► Pricing and
reimbursement
► Healthcare reform► Health IT► Consumerism► Value mining
Mature markets
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A rapidly changing ecosystem
Developingcore competencies
A progress report
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Pharma 3.0 repository220 initiatives enabling health outcomes
Disease management
Adherence and compliance
Openinnovation
► Educational website► Blogs► Patient support programs► On-line communities► m-Health► Medical devices► Data management► Smartphone apps
► Educational websites► Educational programs► Healthcare delivery► Innovative distribution► Patient support programs
► R&D initiatives► New ventures
Education
Financialassistance
Education
Disease management
Decision support
Healthoutcomes
Expanding access
Managing patient outcomes
Meeting unmet medical needs
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20102006–09
Source: Ernst & Young. Charts show number of pharma company initiatives by type, as identified by Ernst & Young.
There’s an app for thatInvestments in smartphones soar in 2010
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Patients - Apps
Source: appstore by apple: www.apple.com
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20102006–09
Source: Ernst & Young. Charts show number of pharma company initiatives by type, as identified by Ernst & Young.
Beyond diabetesInvestments diversify across disease segments in 2010
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The ecosystem advances Initiatives by Pharma companies
► Smartphones lead the way
► Moving beyond diabetes into broad spectrum of disease states
► More holistic approaches to improving outcomes
0
50
100
150
200
250
2006 2007 2008 2009 2010
78% increase in number of 3.0 initiatives
About 220 Pharma 3.0 initiatives were launched by Pharma companies between 2006 and 2010
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The ecosystem advancesInitiatives by non-Pharma companies
Samsung $ 2.8b Electronic health equipment
Nestle $ 0.5b Health and wellness products for diabetes, obesity, etc.
Pepsico $ 2.5b Drinks/snacks inspired by Traditional Chinese Medicine
GE $ 6.0b Health innovation initiative (improve care for more people at lower cost)
TELUS $ 0.8b Social network for Canadian patients to manage health
Non-pharma companies are investing much more: at least US$20 billion
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Getting to 3.0
Developingcore competencies
A road map for change
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Pharma 3.0Enhanced core competencies to enable health outcomes
Pharma 1.0 and 2.0 Pharma 3.0
Connecting information
Radically collaborative innovation
Multiple business models
R&D
Manufacturing
Regulatory
M&S
Drugs andefficacy insights
Manage patient outcomesExpand accessMeet unmet medical needs
Healthoutcomes
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Health records
Telecom
Governments
InsurersRetailers
Food
Providers InformationcompaniesPhysicians
Socialmedia
PatientsPharma Medical technology
Consumerelectronics
IT
Academia
Biotech Med device
CROs
Connecting informationConnect
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Manage patient outcomes
Expand access
Meet unmet medical needs
Delivering outcomes
Health records
Telecom
Governments
InsurersRetailers
Food
Providers InformationcompaniesPhysicians
Socialmedia
PatientsPharma Medical technology
Consumerelectronics
IT
Academia
Biotech Med device
CROs
Examples of non-traditional business intelligence sources
Healthcare technologies e.g., IBM is developing health care tools and processes for the medical industry as a part of as three-year, $100 million program
Telemedicine (mobile health)
Health records
Patient registry platform
Special pharmacy
Social media
Commercial partnerships
Examples: ►Bayer Diabetes Care-
Nintendo (Gameboydiabetes reader)
► LifeScan (J&J)-Apple (iPhone Glucometer app)
New capabilities� To track, store and analyze
data
� To develop insight-enabled interventions at key points in the cycle of care
Information strategy� As a new approach to IT
� IT will be about informing and driving 3.0 strategy
Big data► R&D functions but also
from external relationships becoming increasingly data rich
► Exponential increase in the quantity of data being created
The internet of things► Connected and context
aware technologies► Generation of real time data
Closed gardens► Data increasingly been
aggregated in closed, proprietary systems
► Need to negotiate access to, collect and analyze different kinds of datain various forms
Aggregators� To aggregated data using
common language and turn data into insights
Building solutions� To develop insightful solutions
from data
Connecting informationConnect
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Radical collaborationCollaborate
IT
Payor
Med tech
Payor
Provider
Bio tech
Govt
PE
e-health
IT
Pharma
Social media
Payor
IT
VC
Telecom
Med tech
Pharma 3.0
Patient org
Devi-ces
CRO
Diagnostics
MOC
Aca-dem.
Devi-ces
Bio-tech
Payors
Pharma 1.0 & 2.0
Pharma
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IT
Payor
Med tech
Payor
Provider
Bio tech
Govt
PE
e-health
IT
Pharma
Social media
Payor
IT
VC
Telecom
Med tech
Pharma 3.0
Patient org
Manage patient outcomes
Expand access
Meet unmet medical needs
Delivering outcomes
Devices
CRO
Diagnostics
MOC
Pharma Academ.
Devices
Biotech
Payors
Pharma 1.0 & 2.0
Rigorous process for R&D� Pharma will develop large
portfolios of business model experiments
New approaches to IP� Pharma will need to learn to
contribute assets and IP into new models that they do not entirely control
Community engagement� A key driver of success will be
the ability to engage with customers and developers in fundamentally different ways.
� Open partnering and open innovative process, crowdsourcing
New business models► …require a different
approach to innovation► No single entity will have
the full complement of skills, expertise and insights to develop innovative outcomes-based business models
A broken system► Innovation will need to be
disruptive► A focus on outcomes is
providing a catalyst for disruptive innovation
► Assets are in place, need to combine them
Radical collaborationCollaborate
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Key Partners
CXOstoNon traditionalseHealthITTelecomTechnologyRetailersAcademia
Key Activities
R&D, M&StoConnecting informationCollaborationMultiple business models
Key ResourcesVertically integrated value chain, IPtoExtrapriseClinical and customer insights
Value proposition
DrugstoHealth outcomes
PreventionDiagnosisTreatmentAdherenceSelf-managementIntegrated care
CustomerRelationshipsDetaillingtoCommunities(patient, families, physicians)
ChannelsDetaillingtoEngagement(payor, patient, HCPs, Direct to patientRetailers)
CustomerSegments
PhysiciantoPayorHealth insuranceManaged careGovernmentNGO+Patients+Physicians
Cost Structure
Classical COGStoShared, leveraged
Revenue Streams
drug price x volumetoHealth outcomes basedCapitation, Fee for service, Risk sharing
Multiple business modelsOperate
Page 24 © Ernst & Young – All Rights Reserved
Key Partners
CXOstoNon traditionalseHealthITTelecomTechnologyRetailersAcademia
Key Activities
R&D, M&StoConnecting informationCollaborationMultiple business models
Key ResourcesVertically integrated value chain, IPtoExtrapriseClinical and customer insights
Value proposition
DrugstoHealth outcomes
PreventionDiagnosisTreatmentAdherenceSelf-managementIntegrated care
CustomerRelationshipsDetaillingtoCommunities(patient, families, physicians)
ChannelsDetaillingtoEngagement(payor, patient, HCPs, Direct to patientRetailers)
CustomerSegments
PhysiciantoPayorHealth insuranceManaged careGovernmentNGO+Patients+Physicians
Cost Structure
Classical COGStoShared, leveraged
Revenue Streams
drug price x volumetoHealth outcomes basedCapitation, Fee for service, Risk sharing
A rigorous and systematic approach� Use commercial trials to
develop and experiment around new offerings
Manage a portfolio of partners� Investing in long-term potential
of some relationships, partner around specific challenges, bring together complementary skills and needs
Manage performance� …of developing and scaled
initiatives
� Function as a value added private equity firm
A multiplicity business models
► Diverse new value propositions
► Heterogeneous customer base
► Diverse and new channels
► Emerging enabling technologies
► A need to experiment
A shift to solutions► Allowing to unbundle
knowledge from product
► With models incorporating services and customer insights
Multiple business modelsOperate
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Building and managing a portfolio of innovation models
Innovative collaborations with non-traditional partners to co-create value for each other and the ecosystem
Radicalcollaboration
Business processes
that should be created or enhanced
Three core com
petencies for success in Pharm
a 3.0
Extracting value out of large volumes of data from diverse, unfamiliar sources
Connecting information
Multiple business models
Community engagement: engaging to add personalized value and build trust
Information strategy: empowering IT to guide 3.0 strategy
Performance management: measuring and communicating 3.0 value drivers
Capital strategy: adapting the capital agenda for Pharma 3.0 initiatives
Governance, risk and controls: embracing (and managing) risk in 3.0 initiatives
Business model development: systematically experimenting with new models
Building Pharma 3.0Six business processes
Pharma 3.0
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Thank you!
Page 27 © Ernst & Young – All Rights Reserved
Contact Details
Matthias WartenbergDirector Advisory Services
Ernst & Young GmbHMergenthalerallee 3 – 565760 Eschborn, Germanyphone +49 6196 996 16693 mobile +49 160 939 16693Email [email protected]
Ernst & Young
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