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Page 1 YOUR LOGO
22 June – 29 June 2012
National Public Opinion Survey June 2012
Page 2
Methodology
1010 voters aged 21 and above were interviewed via telephone
The survey respondents in all states across Peninsular Malaysia
Voters were selected through random stratified sampling method along the
lines of ethnicity, gender, age and state.
Survey margin of error estimated at ±3.08%
The survey was conducted between 22nd June and 29th June 2012
Note: Total percentages presented may or may not add up to 100% due to rounding up of figures.
Page 3
Ethnicity Gender
Household income (RM)
Occupation
Internet Access
Respondent Profile
59 32
9
50 50
Age
25
25
17
16
17
21-30
31-40
41-50
51-60
> 60
60
40
Malay Chinese Indian Male Female 10
27
18
23
14
8
Government/GLC
Private
Self employed
Homemaker
Retired
Students/Unemployed
24
30
20
19
7
1,500
1,501 - 3,000
3,001 - 5,000
> 5,000
Refuse/Unsure
With internet access
Without internet access
Refuse
Page 4
Religion Voting Status
State
Education Level
Setting
Respondent Profile (Continued)
59
41
Region
18
38
21
24
Northern
Central
Eastern
Southern
63
38
Urban Rural
Muslim Non-Muslim 1
13
49
18
19
No formal education
Primary school
Secondary school
Diploma & equivalent
Degree and above
1 9
8 13
17 8 8
6 7
5 4
14
Perlis Kedah
Pulau Pinang Perak
Selangor KL
Kelantan Terengganu
Pahang N.Sembilan
Melaka Johor
Every
election
Every other
election
Never voted
before
72
8
20
Page 5
Overview
Page 6
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Direction of the Country
14%
40%
30%
7%
8% 1%
In general, slightly over half of the respondents were optimistic towards the direction
of the country.
Q: Do you feel things in this country are going in the right direction, or do you feel things have gotten on the wrong
track?
54%
Right Direction
37%
Wrong Direction
Strongly to right direction
Somewhat to the wrong direction
Unsure
Somewhat to the right direction
Strongly to the wrong direction
Refuse
Page 7
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Direction of the Country
Gender / Setting Age Groups
Household income (RM) Region
58 50
42
61 62
35 40 43
33 30
0
20
40
60
80
21-30 31-40 41-50 51-60 > 60
51 58
51 60
40 34
41
30
0
20
40
60
80
Male Female Urban Rural
63 57
48 53
30 33 43
37
0
20
40
60
80
< 1,500 1,501-3,000
3,000-5,000
> 5,000
46 52
64 56
39 40 31 35
0
20
40
60
80
Northern Central Eastern Southern
Q: Do you feel things in this country are going in the right direction, or do you feel things have gotten on the wrong
track?
Ethnicity
Occupation
54
67
31
53
37 27
54
40
0
20
40
60
80
Overall Malay Chinese Indian
Right direction Wrong direction
65
47 50 59
31 42
37 34
0
20
40
60
80
Gov/ GLC Private Self employed/ Business
*Not formally employed
* Homemaker, Retired, Students, Unemployed
Right direction Wrong direction Right direction Wrong direction
Right direction Wrong direction Right direction Wrong direction Right direction Wrong direction
Page 8
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Direction of the Country
54% RIGHT DIRECTION (n=549)
37% WRONG DIRECTION (n=370)
22%
11%
10%
10%
6%
Economy turns better
Quality of national leadership (positive)
Peaceful condition in the country/state
Rapid or good development/good condition of
infrastructure
Help From Government (e.g Finance, BR1M)
17%
11%
7%
7%
7%
Price hike/inflation/rising cost of living
Political instability in general
Crime & public safety in general (eg. rob, snatch, rape)
Unfavourable economic condition in general
Corruption in general
Q: What is the reason for you to say so?
Page 9
National Public Opinion Survey
N=1010, 22 - 29 June 2012
45%
42%
52%
46% 47%
52% 50%
46%
52% 54% 55% 54%
52% 53%
56% 58% 58%
55% 54%
45%
41%
31%
34% 34% 36% 36%
40%
34% 36%
33%
37%
32% 32%
29% 30%
27%
36% 37%
0%
10%
20%
30%
40%
50%
60%
70%
Oct 08 May 09 Jul 09 Aug 09 Sept 09 Dec 09 Jan 10 Mar 10 May 10 Nov 10 Feb 11 May 11 Aug 11 Oct 11 Dec 11 Feb 12 Apr 12 May 12 June 12
Right Direction Wrong Direction
Direction of the Country Right versus Wrong direction
Q: Do you feel things in this country are going in the right direction, or do you feel things have gotten on the wrong
track?
Page 10
National Public Opinion Survey
N=1010, 22 - 29 June 2012
45%
42%
52%
46% 47%
52% 50%
46%
52% 54% 55% 54%
52%
53%
56%
58% 58%
55%
54% 56% 57%
66%
59% 59%
68%
64%
61%
67% 66%
71%
65% 64% 66%
69%
66%
71% 69%
67%
33%
16%
27%
17% 18%
21% 22% 22% 22%
27% 26%
30% 31%
27%
32%
41%
32%
28%
31%
21%
43% 48%
54%
70%
64%
46%
61% 63%
67%
54% 56%
38%
58%
58%
67%
64% 59%
53%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Oct 08 May 09 Jul 09 Aug 09 Sept 09 Dec 09 Jan 10 Mar 10 May 10 Nov 10 Feb 11 May 11 Aug 11 Oct 11 Dec 11 Feb 12 Apr 12 May 12 June 12
Right Direction Malay Chinese Indian
Direction of the Country Right direction across Ethnicity
Q: Do you feel things in this country are going in the right direction, or do you feel things have gotten on the wrong
track?
Page 11
Issues
Page 12
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Top Issues
Q: Being as specific as you can, what is the number one problem facing people in this country today?
Number one problem facing people in this country today
1 2 3
4 5 6
•Price hike/inflation/rising cost of living (22%)
•Low wages and uneven salaries between
private and government sector (8%)
•Lack of employment
opportunities/Unemployment (4%)
•Unfavorable economic condition in general (4%)
•Lack of job/business opportunities for own race
(< 1%)
Economic Issues (39%)
•Crime & public safety in general (eg. robberies,
snatch, rape) (5%)
•Social problems among youth (4% )
•Drug abuse (1%)
•Society social problems (1%)
•Moral decline (1%)
•Illegal foreigner [PATI] (1%)
•Mat rempit/illegal racing (<1%)
Social Problems/ Crime (12%)
•Political instability in general (4% )
•Quality of national leadership (2% )
•Quality of politicians - attitude/working
behavior (1%)
•Internal bickering in parties (eg. MCA-MCA,
PAS-PAS) (<1% )
•Lack of political understanding (<1% )
•Lack of transparency (<1% )
Political instability in general (8%)
•Racial inequality (3%)
•Lack of unity among Malaysians/Worse
ethnic relations (2%)
•Favouritism of establishment towards other
races (1%)
•Malays are not united (1% )
Racial (7%)
•Corruption in general (2%)
•Corruption among politicians/leaders (<1%)
•Corruption among government officials (eg:
polis) (<1%)
Corruption in general (2%)
•Education systems (2%)
•Poverty in general (2%)
•LYNAS and BERSIH Issues (2%)
•Development and infrastructures (1%)
Neglecting religion/religious teachings (1%)
Others
Page 13
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Top Issues
15%
23% 21%
17%
31%
22%
18%
15% 15% 14%
12%
15% 15%
9% 12%
11% 10%
15%
16%
10% 9% 10%
7% 5% 5%
6% 7%
8% 8%
7%
32%
28%
25%
18% 18% 18%
26%
32%
38%
46%
44%
30%
36%
33%
39%
20%
9%
6% 7%
8%
5%
3%
4% 3%
1% 3% 2%
2% 6%
8%
5%
2% 2% 4% 5%
4%
5%
3%
2% 1%
2% 1%
4%
2% 2% 0%
10%
20%
30%
40%
50%
Mar 09 May 09 Jul 09 Sept 09 Dec 09 Nov 10 Feb 11 May 11 Aug 11 Oct 11 Dec 11 Feb 12 Apr 12 May 12 June 12
Crime & social problems
Racial issues
Economic concerns
Political issues
Quality of leadership
Q: Being as specific as you can, what is the number one problem facing people in this country today?
2012
Page 14
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Expectation on Federal Government
41%
17%
7% 8%
3% 5%
2%
6%
3% 1%
6%
12%
16%
12% 13%
9% 10%
5%
3% 3%
47%
29%
22% 21%
16% 14%
12% 11%
6% 4%
0%
10%
20%
30%
40%
50%
Fighting corruption
Fighting inflation Improve on the police and
security service
Provide affordable
housing scheme to people
Expand public infrastructure in
rural areas
Improving government efficiency
Improve judicial independence
Environmental protection
Bring in foreign investment
Improve on media freedom
First issue Second issue Total
Q: From the following, please choose two (2) issues which you think need attention from the Federal government.
Issues that need attention from the Federal Government
Page 15
National Public Opinion Survey
N=1010, 22 - 29 June 2012
49
60
46 44
47
0
10
20
30
40
50
60
70
Dec 2011 Feb 2012 Apr 2012 May 2012 June 2012
Expectation on Federal Government
Top 5 issues that need attention from the Federal Government.
Q: From the following, please choose two (2) issues which you think need attention from the Federal government.
32
25 23 22
29
0
10
20
30
40
50
Dec 2011
Feb 2012
Apr 2012
May 2012
June 2012
Fighting Inflation
20 21
14 14
21
0
10
20
30
40
50
Dec 2011
Feb 2012
Apr 2012
May 2012
June 2012
Provide affordable housing
23 21 16 15
22
0
10
20
30
40
50
Dec 2011
Feb 2012
Apr 2012
May 2012
June 2012
Fight crime & improve public
safety
19 18
10 9
16
0
10
20
30
40
50
Dec 2011
Feb 2012
Apr 2012
May 2012
June 2012
Expand public infrastructure in
rural areas
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Fighting Corruption
Page 16
Government and Leadership
Page 17
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Performance of the Prime Minister
22%
42%
19%
9%
5% 2%
Q: How satisfied or dissatisfied are you with the performance of Najib Tun Razak as Prime Minister?
Very satisfied
Somewhat dissatisfied
Unsure
Somewhat satisfied
Very dissatisfied
Refuse
64%
Satisfied
28%
Dissatisfied
Page 18
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Performance of the Prime Minister
Gender / Setting Age Groups
Household income (RM) Region
61 61 63 69 71
32 32 29 23 22
0
20
40
60
80
21-30 31-40 41-50 51-60 > 60
62 67
59
73
32 25
33
21
0
20
40
60
80
Male Female Urban Rural
Satisfied Dissatisfied
74 67 62 57
21
25 33 38
0
20
40
60
80
< 1,500 1,501-3,000
3,000-5,000
> 5,000
58 60 68 72
32 32 25 22
0
20
40
60
80
Northern Central Eastern Southern
Satisfied Dissatisfied
Satisfied Dissatisfied Satisfied Dissatisfied
Q: How satisfied or dissatisfied are you with the performance of Najib Tun Razak as Prime Minister?
Ethnicity
Occupation
64
75
42
69
28 21
44
23
0
20
40
60
80
Overall Malay Chinese Indian
Satisfied Dissatisfied
74
57 63
68
21
36 31
24
0
20
40
60
80
Gov/ GLC Private Self employed/ Business
*Not formally employed
Satisfied Dissatisfied
* Homemaker, Retired, Students, Unemployed
Page 19
National Public Opinion Survey
N=1010, 22 - 29 June 2012
45%
65% 66%
56%
66% 69%
72% 69%
67% 65%
59%
66%
71% 69% 69%
65% 64%
16%
22% 20%
23% 23% 25%
21% 24% 25%
27%
22%
26%
22%
26% 23%
29% 28%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
May 09 Jun 09 Jul 09 Sept 09 Dec 09 Mar 10 May 10 Nov 10 Feb 11 May 11 Aug 11 Oct 11 Dec 11 Feb 12 Apr 12 May 12 June 12
Satisfied Dissatisfied
Performance of the Prime Minister
Q: How satisfied or dissatisfied are you with the performance of Najib Tun Razak as Prime Minister?
Satisfaction versus Dissatisfaction
Year 2009 Year 2010 Year 2011 Year 2012
Page 20
National Public Opinion Survey
N=1010, 22 - 29 June 2012
46%
45%
65% 66%
56%
66% 69%
72% 69%
67% 65%
59%
66%
71% 69%
69%
65% 64%
60%
53%
71%
72%
64%
72% 75% 77% 74%
76% 73%
69% 71% 79%
74%
80% 79%
75%
28% 25%
48% 49%
36%
54% 51%
58%
54% 53%
49%
38%
54% 54% 56%
52%
37%
42% 34%
64%
74%
67% 68% 70%
91%
80%
85%
65% 67%
69%
77%
82% 80%
63%
72% 69%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Mar 08 May 09 Jun 09 Jul 09 Sept 09 Dec 09 Mar 10 May 10 Nov 10 Feb 11 May 11 Aug 11 Oct 11 Dec 11 Feb 12 Apr 12 May 12 June 12
Peninsular Malay Chinese Indian
Performance of the Prime Minister
Q: How satisfied or dissatisfied are you with the performance of Najib Tun Razak as Prime Minister?
Satisfaction level across Ethnicity
Page 21
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Perception towards the Government
42%
37%
7%
11% 3%
Q: Some people say they are happy with the government, while others are dissatisfied and others say they are angry?
Which one best describes how you feel?
Happy with the government
Angry with the government
Unsure Dissatisfied with the government
Refuse
Page 22
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Perception towards the Government
Gender / Setting Age Groups
Household income (RM) Region
40 38 37 44
56
47 51
45 41
32
0
20
40
60
21-30 31-40 41-50 51-60 > 60
38
47
38
49 49
40
48
37
0
20
40
60
Male Female Urban Rural
57 48
34 34 34 41
49 54
0
20
40
60
< 1,500 1,501-3,000
3,000-5,000
> 5,000
39 37
51 46 46 49
37 40
0
20
40
60
Northern Central Eastern Southern
Q: Some people say they are happy with the government, while others are dissatisfied and others say they are angry?
Which one best describes how you feel?
Ethnicity
Occupation
42
58
13 42 44
32
66
47
0
20
40
60
80
Overall Malay Chinese Indian
51
32 40
47
34
55
44 39
0
20
40
60
Gov/ GLC Private Self employed/ Business
*Not formally employed
* Homemaker, Retired, Students, Unemployed
Happy Dissatisfied/ Angry Happy Dissatisfied/ Angry Happy Dissatisfied/ Angry
Happy Dissatisfied/ Angry Happy Dissatisfied/ Angry Happy Dissatisfied/ Angry
Page 23
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Perception towards Government Perception towards Government across Ethnicity
48 51 48 42 42 39 41 44
0
20
40
60
80
100
Feb-12 Apr-12 May-12 June-12
Happy Dissatisfied/ Angry
17 19 18 13
69 65 69 66
0
20
40
60
80
100
Feb-12 April-12 May-12 June-12
64 68 65 58
29 25 26 32
0
20
40
60
80
100
Feb-12 April-12 May-12 June-12
50 49 47 42 38 42 46 47
0
20
40
60
80
100
Feb-12 April-12 May-12 June-12
Happy Dissatisfied/ Angry
Happy Dissatisfied/ Angry
Happy Dissatisfied/ Angry
Overall
Chinese Indian
Malay
National Public Opinion Survey
N=1010, 22 - 29 June 2012
Q: Some people say they are happy with the Government while others are dissatisfied and others say they are angry?
Which one best describes how you feel?
