NHS Citizen Leadership day presentation

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  • NHS Citizen Leadership Day: Thinking in Public An event led by the Tavistock Institute, Involve, Demsoc, Public-i and the NHS England Patient and Public Voice Team for NHS Citizen 13 February 2014
  • The context Sir David Nicholson (Chief Executive, NHS England) Lord Victor Adebowale (Non-Executive Director, NHS England)
  • Thinking in public
  • What kind of future are we creating?
  • Is this the Network Society?
  • Technology or Social Change? The Internet is the most significant technological development of the last 100 years. At least. Self Publication: Disintermediation of the Media Virtual Community and Social Networking: Wide scale use of Networked Power Collaborative Culture: Creating a sharing economy Radical Openness: Disruption of the democratic relationship Networked Technology: Smart Cities and new streams of information Customization, Making and Self-Service : Disruption of manufacturing and the industrial economy
  • What do we mean by Digital?* *what do I mean?
  • Digital is a contested term
  • Our relationship with the public is changing
  • There are new rules of engagement Networked Open Digital Agile
  • Participatory Culture and a Network Society Collaborating Sharing Connecting Creating Participating
  • The qualities of Democracy in a Network Society Open by default: this is open not just in terms of information but also in terms of thinking and decision making Digitally native: not in terms of age but in terms of the individual adopting the behaviours and social norms of the digital culture Co-productive: an expectation that everyone in the conversation has power to act and the potential to be active in the outcome as well as the decision-making process And as the name says, networked: able to be effective via networked as well as hierarchical power as a leader, to blur boundaries and to work across groups
  • Government is no longer the only one creating public space
  • Data?
  • Creativity?
  • Opportunities to sell stuff?
  • Building and making?
  • It doesnt have to be defined by the technology There are other ways of looking at this
  • http://lewes.co.uk/ http://www.uckfieldnews.com/ A new Public Sphere? http://hollingdeannews.wordpress.com/
  • Co-production and ABCD
  • New kinds of spaces
  • Networks.of networks
  • Society not Technology
  • Participatory Culture + Asset based community engagement = A new way of working with citizens
  • What does this mean for leaders?
  • Is it reasonable or appropriate to expect our leaders to have a minimum level of knowledge with respect to digital in the wider social as well as technical sense?
  • If we do have this expectation does this change the type of people who we want to have in leadership positions or does it simply mean that we have to up skill to leaders (and potential leaders) we already have?
  • Different skills are needed Behavioral An understanding of networked power Creating personal relevance Collaboration skills Co-design skills Social media social skills Practical An adequate understanding of the basic lexicon of digital Horizon scanning and research Data skills Digital commissioning Agile project management
  • These are cultural not technical skills
  • Will we just communicate with the public or collaborate with them?
  • NHS Citizen Purpose To give citizens and organisations a direct transparent route to the heart of the NHS England decision making process To give the NHS England board and others a new source of evidence and opinion on the NHS now and future. To give the public an open and robust accountability mechanism for the work of NHS England To establish a mechanism/system that leads to action, quickly
  • NHS Citizen Model
  • NHS Citizen Model
  • NHS Citizen Model
  • NHS Citizen Model
  • NHS Citizen Leadership Day: Thinking in Public
  • What is Open Space?
  • Picture Credit: markhillaryon Flickr
  • Picture Credit: Micah Taylor on Flickr
  • Picture Credit: NuagedeNuit on Flickr
  • Four Principles Whoever comes are the right people Whatever happens is all that could have happened When it starts it is the right time When it is over, it is over
  • Two Rules Picture credit: Loop_oh Picture credit: hiljainenmies
  • Open space question What will you do differently to make the most of the opportunities offered by NHS Citizen?
  • What you will do differently
  • Review and Next Steps
  • Thank you