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Democrat and Chronicle Sunday, January 13, 2013 It started with a simple handshake in 1853 between John Jacob Bausch and his friend Henry Lomb. Lomb loaned Bausch $60 to start an optics company with the promise that if it grew they would become full partners. This handshake gave birth to Bausch + Lomb, a great American business success story until the early 1990s, when the company was derailed by reckless ambition. Warren Buffett once said that if you demand your exec- utives “make their numbers,” they eventually will “make up their num- bers.” That happened at B+L and that is when the vision, and spirit, of Messrs. Bausch and Lomb left the company. Now there’s word the company is being shopped, with the assistance of Goldman Sachs. Considering the cur- rent chairman and CEO of B+L were successfully involved in selling the large pharmaceutical company Scher- ing Plough to Merck in 2009 for $41 billion, a sale is likely to happen, which does not bode well for Rochester. I have no criticism of these executives as they carry out a plan that private equity firm Warburg Pincus implemented when it took the company private in October 2007. So what went wrong and what can we learn? After rereading press re- ports and SEC filings from the mid-1990s through October 2007, an unsettling but familiar story line emerged. Professional managers more concerned by what they might get ver- sus what the company might eventually become led the company over the cliff. When managers don’t share the foun- ders’ passion and vision and act accord- ingly, a corporate cancer begins to metastasize. This deadly culture pre- sents itself in overstating revenue, accounting irregularities causing the restatement of financial results, a board asleep at the switch and a hand- ful of reported lesser transgressions, punctuated with a keen ability to ratio- nalize failure. From 1993 to the sale in October 2007, B+L touched them all. Typically, successful company foun- ders are forged in the crucible of sur- vival, including its hardships, scarcity, and a deeply rooted appreciation for workers that they view as colleagues. Their company is an extension of, or is, their family, and they still make the difficult decisions. Their greatest satis- faction comes from seeing others suc- ceed — in many circumstances beyond what the individual worker believed was possible. The company trappings of success are understated with defer- ence given to the public shareholders. They worry about obsolescence and have a burning desire for innovation. “Professional managers” void of a foun- ders’ DNA have brought many a great company to its knees. So 140 years of success was eroded and Bausch + Lomb became a private equity play. We can only hope, though unlikely, that the bids are not attrac- tive, and Warburg Pincus takes the company public again, with steward- ship inspired by the vision of Messrs. Bausch and Lomb. If not, I am afraid the loss to Roches- ter, and B+L employees, could be sig- nificant, including a 10 percent to 15 percent reduction in redundant posi- tions, loss of community financial sup- port and the loss of a Fortune 500 com- pany headquarters — all marked by a rose-colored tombstone downtown once called the Bausch + Lomb building. Back in the mid-1990s, when Mark Gentile was starting his software business, potential investors reminded him that many startups fail. They asked about his backup plan. » “Naively, I said, ‘Failure is not an option.’ And everyone kind of chuckled,” said Gentile, who sold his company, Odyssey Software Inc., to California-based Symantec Corp.last year. » His attitude epitomized the confidence and spirit that permeates the world of entrepreneurship, where men and wom- en risk everything to pursue their dream. They have a drive and a decisive ability that separates them from the rest of us 9-to-5ers, according to experts. » Gentile’s feeling that he didn’t need a Plan B was ingrained. » “It was part of that outlook that there’s always solutions to any problem. It’s that kind of outlook that allowed me to navigate the tricky waters of starting and growing a business and not becoming one of the statistics,” said Gentile, now a senior technical director for Symantec in the same Henrietta office where he worked before the sale. » The sale price was not disclosed. See ENTREPRENEURS, Page 5E Bennett J. Loudon staff writer Mark Gentile Possible B+L sale not good news for Rochester

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Democrat and Chronicle Sunday, January 13, 2013

It started with a simple handshake in1853 between John Jacob Bausch andhis friend Henry Lomb. Lomb loanedBausch $60 to start an optics companywith the promise that if it grew theywould become full partners.

This handshake gave birth to Bausch+ Lomb, a great American businesssuccess story until the early 1990s,when the company was derailed byreckless ambition. Warren Buffett oncesaid that if you demand your exec-utives “make their numbers,” theyeventually will “make up their num-bers.” That happened at B+L and that iswhen the vision, and spirit, of Messrs.Bausch and Lomb left the company.

Now there’s word the company isbeing shopped, with the assistance ofGoldman Sachs. Considering the cur-rent chairman and CEO of B+L weresuccessfully involved in selling thelarge pharmaceutical company Scher-ing Plough to Merck in 2009 for $41

billion, a sale is likely to happen, whichdoes not bode well for Rochester. I haveno criticism of these executives as theycarry out a plan that private equityfirm Warburg Pincus implementedwhen it took the company private inOctober 2007.

So what went wrong and what canwe learn? After rereading press re-ports and SEC filings from themid-1990s through October 2007, anunsettling but familiar story lineemerged. Professional managers moreconcerned by what they might get ver-sus what the company might eventuallybecome led the company over the cliff.

When managers don’t share the foun-ders’ passion and vision and act accord-ingly, a corporate cancer begins tometastasize. This deadly culture pre-sents itself in overstating revenue,accounting irregularities causing therestatement of financial results, aboard asleep at the switch and a hand-ful of reported lesser transgressions,punctuated with a keen ability to ratio-nalize failure. From 1993 to the sale inOctober 2007, B+L touched them all.

Typically, successful company foun-ders are forged in the crucible of sur-vival, including its hardships, scarcity,and a deeply rooted appreciation forworkers that they view as colleagues.Their company is an extension of, or is,their family, and they still make thedifficult decisions. Their greatest satis-faction comes from seeing others suc-ceed — in many circumstances beyondwhat the individual worker believedwas possible. The company trappings

of success are understated with defer-ence given to the public shareholders.They worry about obsolescence andhave a burning desire for innovation.“Professional managers” void of a foun-ders’ DNA have brought many a greatcompany to its knees.

So 140 years of success was erodedand Bausch + Lomb became a privateequity play. We can only hope, thoughunlikely, that the bids are not attrac-tive, and Warburg Pincus takes thecompany public again, with steward-ship inspired by the vision of Messrs.Bausch and Lomb.

If not, I am afraid the loss to Roches-ter, and B+L employees, could be sig-nificant, including a 10 percent to 15percent reduction in redundant posi-tions, loss of community financial sup-port and the loss of a Fortune 500 com-pany headquarters — all marked by arose-colored tombstone downtown oncecalled the Bausch + Lomb building.

Back in the mid-1990s, when Mark Gentile was starting his software business, potential investors reminded him that

many startups fail. They asked about his backup plan. » “Naively, I said, ‘Failure is not an option.’ And everyone kind of

chuckled,” said Gentile, who sold his company, Odyssey Software Inc., to California-based Symantec Corp. last year. »

His attitude epitomized the confidence and spirit that permeates the world of entrepreneurship, where men and wom-

en risk everything to pursue their dream. They have a drive and a decisive ability that separates them from the rest of

us 9-to-5ers, according to experts. » Gentile’s feeling that he didn’t need a Plan B was ingrained. » “It was part of that

outlook that there’s always solutions to any problem. It’s that kind of outlook that allowed me to navigate the tricky

waters of starting and growing a business and not becoming one of the statistics,” said Gentile, now a senior technical

director for Symantec in the same Henrietta office where he worked before the sale. » The sale price was not disclosed.

See ENTREPRENEURS, Page 5E

Bennett J. Loudon staff writer

Mark Gentile

Possible B+L sale not good news for Rochester