WHAT IS THE SERIOUS NEW PROBLEM IN THE WORKFORCE IN 2014?

The problem is communication. This is the first time in American history that we have six very different generations working side by side in the workplace. In the past there were definite rules as to how the boss was treated and how younger workers treated older workers. Not any longer: Roles today have changed, as a matter of fact, today’s rules are being rewritten every day.

To effectively communicate, design and deliver programs that successfully engage, retain and recruit world-class talent, employers need to fully understand the perspectives, needs and expectations of their employees.  

At work, generational differences can affect everything, including recruiting, building teams, dealing with change, motivating, managing, maintaining and increasing productivity and profitability. Think of how generational differences, relative to how people communicate, might affect misunderstandings in the workplace and at home, which can impact their work ethic, which will of course affect your business’s bottom line profits.  

Companies are clearly struggling to find the right workers, even as our research shows that almost a third of workers (29 percent) say they are likely to look for a new job in the next 12 months. Only 30 percent of American employees feel engaged or inspired at their jobs and the vast majority of U.S. workers -- 70 percent -- are not reaching their full potential, a Gallup study concluded.

The 2013 State of the American Workplace Report estimates that widespread disinterest and unhappiness in the office is not only affecting company performance, but is costing the U.S. $450 to $550 billion a year. How much is it costing you or your company?

Whether we utilize a customized presentation, workshop or Lunch and Learn, let’s discuss how understanding these various generations can increase your profits. The six generations we can concentrate on are: Traditionalists, Baby Boomers, Gen. X, Gen. Y, Gen. Z and the Sandwich Generation.

Because of demographic realities, you may have these 6 generations working side by side. Managers must develop new programs to attract younger workers and entice older productive workers to stay and grow. How do you get the most production out of each generation and when working with customers or clients how you do service them best? We will show you.

Our programs help you understand how to communicate based on their generational backgrounds. Each generation has distinct attitudes, behaviors, expectations, habits and motivational/inspirational triggers. Learning how to communicate with the different generations can eliminate major confrontations and misunderstandings in the workplace and at home.

Ms. Noel and her team facilitate workshops, seminars, public speaking engagements, panel discussions and lectures in various topics specializing in “Workplace Ethics” for both the private and public sectors. The Idea Group Inc’s programs are designed to empower all age groups—from students to business professionals – coaching and training them in business and life skills.

Attended Eastern Illinois University, completed the Tuck Executive Education Program at Dartmouth, past president (2010-2011) of Toastmasters International’s, Knowledge Keepers, volunteer with Gift of Hope, Organ & Tissue Donor Network and active member of Bolingbrook Chamber of Commerce.

Tamela Noel – Business and Life Skills Strategist - 312/567-1053  

WHAT IS THE SERIOUS NEW PROBLEM IN THE WORKFORCE IN 2014?