Embed Size (px)
Citation preview
HACKING YOUR PERSONAL
WORKFLOW1
I END EVERY DAY AT INBOX 0
2
WHEN I DO…
3
I’M MENDEL
4
Community outreach at GoDaddy
Hiker and coffee snob
Blogs frequently at mendel.me
@ifyouwillit on Twitter
I’LL TEACH YOU HOW TO ACHIEVE INBOX 0
NIRVANA
5
BUT FIRST… LETS PLAY A GAME
6
7
8
SMITHSONIAN INSTITUTION
9
10
LIBRARY OF CONGRESS
11
12
COUNCIL BLUFFS, IA PUBLIC LIBRARY
WHAT DO THEY ALL HAVE IN COMMON?
13
14
THEY. ORGANIZE. EVERYTHING.
15
SMITHSONIAN INSTITUTION
SOME FACTS
FACT
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.
The Smithsonian Institution manages 19 museums.
16
FACT
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.
The Smithsonian Institution collections hold 138 million artifacts, works of art
and specimens.
17
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.
The Smithsonian acquires thousands of objects and specimens each year.
18
19
NICE RANDOM FACTS BUDDY, WHAT’S YOUR
POINT?
FACT
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.
The Smithsonian Institution manages 19 museums.
20
21
19 Museums
FACT
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.
The Smithsonian Institution collections hold 138 million artifacts, works of art
and specimens.
22
23
19 Museums
138 Million Artifacts
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.
The Smithsonian acquires thousands of objects and specimens each year.
24
25
19 Museums
138 Million Artifacts
{Thousands of contributions
HOW DO MUSEUMS MANAGE THE
RANDOMNESS?26
27
RECEIVE
28
EVALUATE SORT, CATALOGUE
29
TAKE ACTION MOVE TO MUSEUM / STORAGE
30
COMPLETE COMMUNICATE
31
RETAC! RECEIVE, EVALUATE, TAKE
ACTION, COMPLETE
YOU ARE A CURATOR
32
33
Projects
Pending tasks
{Messages / Requests
SO YOU MUST MANAGE
RANDOMNESS!34
35
RECEIVE EMAIL, PHONE, SOCIAL
36
EVALUATE + CURATE WHAT’S THE PRIORITY?
37
TAKE ACTION
38
FINISH COMMUNICATE RESULTS OF THE
ACTION
RETAC!
39
LETS START WITH THE FOUNDATION
40
DEFINE YOUR CLASSIFICATION
SYSTEM
41
HOW DO YOU CLASSIFY A TASK?
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.42
• Low - Is it essential? • Medium - Is a due date looming? • High - Is it a blocker? High priority? Support related? • Immediate - Is something broken? Is the due date past?
Is someone else relying on you?
UNDERSTAND YOUR INPUTS
43
WHAT INPUTS WILL YOU ACCEPT?
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.44
• Email • Social • Slack / Skype / Messengers • Phone • Meetings
IT’S OK TO SAY NO.
45
UNDERSTAND AVAILABLE ACTIONS
46
WHAT ACTIONS ARE AVAILABLE?
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.47
• Calendar / Meeting • Communication (Email, phone, message) • Human completed task (FancyHands) • Errand or physical task (TaskRabbit)
DON’T DO IT ALL YOURSELF!
48
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.49
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.50
LETS PUT RETAC AND THE FOUNDATION
TOGETHER51
52
RECEIVE CHECK INPUTS
INPUTS TO CHECK
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.53
• Email • Social • Slack / Messengers • Meetings
54
EVALUATE + CURATE ASSOCIATE PRIORITY
MOVE FROM INPUTS TO TASK MANAGEMENT
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.55
• Determine best immediate place to send task • Have one task curation point of truth • Take direct action, or if delayed action is
necessary, transfer tasks / conversations / threads to Trello
MOVE FROM INPUTS TO TASK MANAGEMENT
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.56
TAKE ACTION
57
WHAT OUTPUTS ARE AVAILABLE?
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.58
• Calendar / Meeting (Availability link) • Communication (Email, phone, message) • Human completed task (FancyHands) • Errand or physical task (TaskRabbit)
FINISH
59
COMMUNICATE THE RESULT
60
COMMUNICATE THE RESULT
Proprietary. Copyright © 2015 GoDaddy Operating Company, LLC. All rights reserved.61
• After you’ve decided on priority, communicate priority.
• If priority is different from what the requestor expects, include a brief ‘why’ statement.
RETAC!
62
WHAT DOES IT LOOK LIKE?
63
64
The Change RequestEvaluateReceive Curate
Set Expectations
Take Action
Complete
?Change order
via emailMedium priority to be done later
Create new Trello card with email body
Complete change request
Send email outlining priority and estimated
date of completion
Send email with details regarding the completed
change request
65
The Meeting RequestEvaluateReceive Curate
Set Expectations
Take Action?
Receive meeting request
High priority, schedule now
Delete email Receive return meeting request
Send reply with calendar availability link
Accept meeting request
Complete
66
The Dinner MeetingEvaluateReceive Curate
Set Expectations
Take Action?
Receive meeting request
High priority, schedule now
Forward email to Fancy Hands
to book reservation
Eat dinner
Send meeting requestor dinner details
Close that deal!
Complete
67
The ProofreadEvaluateReceive Curate
Set Expectations
Take Action?
Receive guest blog post
Medium priority Forward email to Fancy Hands
Schedule blog post
Review proofed article Email guest poster with publish date
Complete
68
The Ship Something TaskEvaluateReceive Curate
Set Expectations
Take Action?
Receive contact form request for
company stickers
Medium priority Add task to Trello and contact Task Rabbit
Meet Task Rabbit and confirm shipment
Send email that request was received
Email requestor with tracking info
Complete
69
____________EvaluateReceive Curate
Set Expectations
Take Action?
Complete
YOU TOO CAN ACHIEVE INBOX 0
NIRVANA70
I’M MENDEL
71
@ifyouwillit
mendel.me
