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How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience Joy Landis and Mallory Fournier, Michigan State University IPM Program; Rebecca Finneran and Mary Wilson, Michigan State University Extension #ACEPortland

How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

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Page 1: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

How a Message Campaign Produced a Team to Deliver Smart Gardening

for a Ripe Audience

Joy Landis and Mallory Fournier, Michigan State University

IPM Program; Rebecca Finneran and Mary Wilson, Michigan State University Extension

#ACEPortland

Page 2: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

We’re talking about:• How we got started and why• How formed our messages• How we delivered them• How we rallied people to be

involved• The results• Opportunities for growth

(Result #1: Calls to our statewide garden hotline grew 20 percent)

Page 3: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

How did we get here?• Need for “environmentally

themed” messages to align with institute

• MSU Extension Research driven message “Mow High”

• Need to get the word out about new Consumer Horticulture tools developed by the team

Page 4: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience
Page 5: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

(Result #2: Soil test kits sales up 203 percent with 3,433 sold in 2013)

From fragmented to intentional• Smart lawns - Mow at the highest

setting to promote deep roots, avoid grub damage and crowd out weeds.

• Smart plants - Select plants, trees and shrubs that are native or well-adapted to challenges by pests and local conditions.

• Smart soils - Test the soil to use money and soil wisely by fertilizing only as needed per test results.

Page 6: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

(Result #3: Visits to our gardening website grew 25 percent)

From fragmented to intentionalTopic: How to have a low maintenance lawnFits into Smart Gardening:• Smart plants – pick the right plant for the place (grass variety)• Smart lawns – set mower on

highest setting.

Page 7: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

Keeping them focused – its’ all smart

Cat videos showing how much they love plants!!

Pruning treesWatch out for invasive species

Page 8: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

Tip Sheets• 15 tip sheets focusing on our message

– 2013 = 31,500; 2014 = 36,000– Total = 67,500 (plus 95,000 ready to go!)

• Available at garden shows and website

Page 9: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

Gardening in Michigan websitewww.migarden.msu.edu

Page 10: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

Writing for MSU Extension Newswww.msue.msu.edu

• Wrote articles on:– Promoting garden shows– Any of the three smart gardening messages– Linked to tip sheets

• Statement at bottom of every article told readers to go to website for more smart gardening topics

Page 11: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

Videos, Banners, Bookmarks and Aprons• 3-4 minute videos looped during garden shows• Large banners promoting our message• Master Gardener volunteers wore aprons that displayed

graphic identifier and passed out bookmarks

Page 12: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience
Page 13: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

Getting the team on board…• If you build it they will

come…• Synergy built when

volunteers saw the content and confident in delivery

• Clients drawn to professional looking presentation and cheerful volunteers

• Consistency and simplicity!

Page 14: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience
Page 15: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience
Page 16: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

Spreading Smart Gardening Messages

Engaging volunteers• Extension Master Gardener – Passionate, community volunteers– Trained through land grant universities

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Page 17: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

Spreading Smart Gardening Messages

• Mandatory training– Smart Gardening messages– Show etiquette– Data collection

Page 18: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

More results• Our events drew people from 50 of our 83 counties and 2

nearby states

• Master Gardener volunteers documented 1,789 discussions about Smart Gardening at the two big shows.

• Survey of Grand Rapids conference and apprentice program participants: 69 percent used a soil test, 90 percent raised their mowing height, and 91 percent installed native plants.

• Partnering with the Ohio State University to share Smart Gardening resources and benefit from their vegetable gardening expertise.

Page 19: How a Message Campaign Produced a Team to Deliver Smart Gardening for a Ripe Audience

Thank you – feel free to contact us:

• Joy Landis, [email protected] and @landisj

• Mallory Fournier, [email protected] and @malloryashten

• Mary Wilson, [email protected]

• Rebecca Finneran, [email protected]