Competency based interview

Some tips

What Interview Boards Looks for:

That you :• Can do the job

• Have done something similar

• Will fit in - and can prove it by examples

• Have passed all of the competencies

The interview board is looking for:

• The Behaviours• Skills • Knowledge• Competence

a person needs to be able to perform effectively in the job

Have your examples ready and include

What I didWhat I learnedWhat did I do differently

Have more than one example for each competency

About you• What do you know about the Organisation?• What local knowledge/experience do you

have?• What do you know of the Department & this

job?• Have you experience of a similar job?

What are competencies?

• Interpersonal Skills and Understanding• Decision Making and Judgment• Organizational Awareness• Customer service• Planning & organising• Communication skills• People skills• Technical knowledge etc

What the board will do….

• EXPLORE – your answer• PROBE – get you to expand• OUTCOME – what happened• LEARNING – what did you do differently• APPLICATION – so what

This will determine who gets the job

Typical questions…..

• Tell me about a time that …• How do you plan your day…• What is the role of the …• What specifically will you bring to this

position….• What changes have you made in the last

6 months…

You and the interview…

• Be prepared• Arrive on time• Speak up• Listen to the question FULLY• Think before you answer• Deal with a difficult question (have a plan) • Ok to say ‘I don’t know’ (once)

You and the interview….

• Your time to SHINE• Show by your examples that you have the

necessary skills/competenciesRemember:Past performance is the only judge of future practice

Avoid

• ‘ I think I am …..• Speaking too fast or too slow• Bluffing or taking a stab at the answer• Don’t interrupt the Interviewer• Don’t be over familiar (if you know one of

the Interview Board)

Do

• Engage with the interviewers

• Be familiar with your CV

• Clarify a question if you are not sure of it

• Be brief and concise with your answers

• Answer the question you were asked

• Listen carefully to the questions

To finish….

Don’t dig a hole……

At the end of the interview say thank you and leave

Good luck