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Customer Service - Quotes
“There is only one valid definition of
BUSINESS PURPOSE:
to create a CUSTOMER” PETER DRUCKER
“For INDIVIDUALS, CHARACTER is
destiny. For
ORGANIZATIONS, CULTURE is
destiny.”
TONY HSIEH
A business is simply an
IDEA to make other people’s
lives better.”RICHARD BRANSON
“Your most UNHAPPY
CUSTOMERS are your GREATEST
SOURCE OF LEARNING” – BILL GATES
“Forget about your
COMPETITORS,
just focus on your
CUSTOMERS”
– JACK MA
“It is not the EMPLOYER who pays the wages. Employers only handle the MONEY. It is the CUSTOMER who pays the wages.”
– HENRY FORD
“Here is a powerful yet simple rule.
Always give peoplemore than they
EXPECT TO GET.”– NELSON
BOSWELL
“Every company’s greatest assets are its
CUSTOMERS, because without
customers there is no
COMPANY.”
– MICHAEL LEBOEUF
“Customer experience is a
catalyst of TRANSFORMATION
.It directly impacts culture, strategy,
structure and all parts of a
BUSINESS.”
– CHRISTINE CRANDELL
“Customer satisfaction is
WORTHLESS.
Customer loyalty is PRICELESS.
”
– JEFFREY GITOMER
– SETH GODIN
“Don’t find customers for your
PRODUCTS,
find products for your
CUSTOMERS.”
– JERRY GREGOIRE
“The customer EXPERIENCE is the next
competitive BATTLEGRO
UND.”
“The more you engage with customers the
clearer things become and the
easier it is to determine what
you should be doing.”
– JOHN RUSSELL
“What helps PEOPLE
helps BUSINESS”
– LEO BURNETT
“The customer isn’t always right.BUT, IF YOU
DON’T LISTEN TO
THEMYour product won’t be either.”
– OLI GARDNER
“Customer Service shouldn’t be a DEPARTME
NT It should be the entire COMPAN
Y.”– TONY HSIEH
“Amazing things happen when you LISTEN
to the consumer.”– JONATHAN MILDENHALL
“People don't care how much you know
UNTIL THEY KNOW how much you care.”
– THEODORE ROOSEVELT
“Get closer than ever to your customers. So close that YOU tell them what
they need well BEFORE they realize it
THEMSELVES.”– STEVE JOBS
“When the CUSTOMER comes FIRST, the CUSTOMER will LAST.”
– ROBERT HALF
THANK YOU
