Employee Engagement through Empowerment

Organization Effectiveness TeamArbitron Technology Services India Pvt Ltd

Who are we?

We are only as good as our people Arbitron Inc.- an international media and

marketing research firm

Our domain -Media Measurement

PPM

Arbitron India (established in Aug 2007)

The roads we travelled through……»BOT»Headcount

Unique interior design to promote collaborative

work;

The only floor in Tejomaya (our building) to have a

outdoor workspace/ garden

The Roadblocks

The business challenge:-Attracting right talent for a startup company in tier 3 city(Kochi,

Kerala)Creating better connect to the business of Arbitron i.e. Media

MeasurementRetaining Talent

Solution:-Focus on building a unique Culture of empowerment through

TATVA Values and employee initiatives

Employee Value Proposition– TATVA The Arbitron Team Value Accord

1. Path – breaking Technology for work that enriches and inspires.

2. An Empowered & Result Oriented Work Space.

3. A smart, Casual work environment with technology and tools to aid work life balance.

4. Comprehensive benefits that goes beyond the Standard Structure.

6.

Employee Engagement @ Arbitron India

Sports & Cultural Forum

Spectrum - HRMS

Tech Forum

Employee Referral

Internal Communication

CSR

Employee Engagement through Empowerment

“Employee Engagement through Empowerment” where every intervention

are initiated, owned and driven by employees.

This employee engagement model is derived from TATVA (The Arbitron Team

Value Accord), our Employee Value Proposition

Key employee initiatives owned by our employees are :-

Waves – Knowledge Forum

Kochi FM- internal event management committee

ACT- Arbitron Caring Touch- our CSR + Green initiative

What makes us different?

The organizational interventions are completely run by employees thus breaking

the traditional path wherein HR owns and runs such initiatives

The initiatives by itself increases the sense of ownership and oneness among

employees which get translated into business results and also their potential well

being

Employees are given freedom for which they are accountable (open internet

policy, no attendance tracking/hours spent in office)

Good Work Life balance (Work from Home, Laptops to all employees, flexible

work timing)

The impact created!

Direct applicants went up more than 300 times in 2011 Vs. 2009 & 2010

Higher employee referrals – indicator to employees‘ experience of our

organization as a best place to work ; Employee referral as main source

of hiring

Active Employee Engagement helped us in retention

The lower attrition (less than 9%) for a 4-year old company speaks

volumes about the impact of employee engagement

Increased Productivity among employees

Annexure»Pl. shift all other material to the Annexure