Are your unhappy customer-service employees turning off

your best customers

We can all agree ndash its better for business when employees are engaged

And low engagement leads to shoddy employee performance

Customers also bear the brunt of unhappy employees

With the power of social media this can negatively impact a business

How to avoid unhappy customer-service facing employees

Policies

Allow customer-facing employees to operate under more relaxed rules

So when customers have complaints employees have power

to do something about it

Hiring

When hiring customer-facing employees be sure they can connect

with customers and properly represent the company

We can all agree ndash its better for business when employees are engaged

And low engagement leads to shoddy employee performance

Customers also bear the brunt of unhappy employees

With the power of social media this can negatively impact a business

How to avoid unhappy customer-service facing employees

Policies

Allow customer-facing employees to operate under more relaxed rules

So when customers have complaints employees have power

to do something about it

Hiring

When hiring customer-facing employees be sure they can connect

with customers and properly represent the company

And low engagement leads to shoddy employee performance

Customers also bear the brunt of unhappy employees

With the power of social media this can negatively impact a business

How to avoid unhappy customer-service facing employees

Policies

Allow customer-facing employees to operate under more relaxed rules

So when customers have complaints employees have power

to do something about it

Hiring

When hiring customer-facing employees be sure they can connect

with customers and properly represent the company

Customers also bear the brunt of unhappy employees

With the power of social media this can negatively impact a business

How to avoid unhappy customer-service facing employees

Policies

Allow customer-facing employees to operate under more relaxed rules

So when customers have complaints employees have power

to do something about it

Hiring

When hiring customer-facing employees be sure they can connect

with customers and properly represent the company

With the power of social media this can negatively impact a business

How to avoid unhappy customer-service facing employees

Policies

Allow customer-facing employees to operate under more relaxed rules

So when customers have complaints employees have power

to do something about it

Hiring

When hiring customer-facing employees be sure they can connect

with customers and properly represent the company

How to avoid unhappy customer-service facing employees

Policies

Allow customer-facing employees to operate under more relaxed rules

So when customers have complaints employees have power

to do something about it

Hiring

When hiring customer-facing employees be sure they can connect

with customers and properly represent the company

Policies

Allow customer-facing employees to operate under more relaxed rules

So when customers have complaints employees have power

to do something about it

Hiring

When hiring customer-facing employees be sure they can connect

with customers and properly represent the company

Hiring

When hiring customer-facing employees be sure they can connect

with customers and properly represent the company

In the news

ONLY

Thank you