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HR BUSINESS PARTNER
By, Jayasiri pathiraje
The HR as Business Partner Model adds value to a firm through strategic execution, administra t ive
efficiency, employee commitment and cultural change. HR Business Partner model can be illustrated
as below.
HR business Partner can be also viewed as equation as below
Business Partner = Strategic Partner + Administrative Expert+ Employee champion + change agent
Strategic Partners are business Partners because they align HR System with business strategies and set
HR Priorities for a Business entity. Administrative Experts are the business partners because they save
business money through efficient design and delivery of HR Systems. Employee champions are
business partners because they ensure that employee contributions to the business remains high, in
terms of both employee commitment and competence, also the change agents are business partners
because they help business through transformations and to adopt to changing business conditions
The below given survey, is most suit for the corporate HR and it will help to identify the HR service
quality current situation at an organization (as pro Ulrich). This survey was introduced by pr. Ulrich
and fully cover with business partner model.
HR Role Services Current Quality (1-5)
HR Helps The Organization ….
1 Accomplish business goals
2 Improve operational efficiency
3 Take care of employees personnel needs
4 Adapt to change
HR Participates in
5 The process of defining business strategies
6 Delivering HR Process
7 Improving Employee commitment
8 Shaping culture change for renewal &transformation
Management of stratergic HR (HR as Strargic
Partner )
Management of Transformation & change
(HR as changed agent )
Management of Firms Infrastructure (HR As adminstrative expert )
Management of Polpe contricution (HR As
Employee champion )
HR Business Partner
HR make sure that
9 HR strategies aligned are aligned with business strategies
10 HR Process are efficiently administrated
11 HR Policies and programs responds to the personal needs of employee
12 HR Process and programs increases the organizations ability to
change
HR efficiencies is measure by its ability to
13 Help make strategy happen
14 Efficiency deliver HR Process
15 Help employees meet personal needs
16 Help an organization anticipate needs
HR is Seen as ….
17 A Business Partner
18 A Administrative expert
19 A champion for employees
20 A Change agent
HR Spends time on ….
21 Strategic issues
22 Operational Issues
23 Listing and responding to employees
24 Supporting new behaviors for keeping the firm competitive
HR Is an Active Partner in …
25 Business Planning
26 Designing and responding HR Process
27 Listing and responding to employees
28 Organizational renewal, change or transformation
HR Works to
29 Align HR Strategies and Business Strategies
30 Monitor Administrative Process
31 Offer Assistance to Help employees meet family and personal needs
32 Reshape behaviors for organizational change
HR Develops process and programs to
33 Link HR Strategies to accomplish business strategies
34 Efficiency process documents and transactions
35 Take care of the employee personal needs
36 Help the organization transform itself
HR’s Credibility comes from
37 Helping to fulfill strategic goals
38 Increasing Productivity
39 Helping employees meet their personal needs
40 Making changed Happened
Grand Total =………………….
Using the Assessments in the above illustrated complete the below work sheet. Put your number
next to the number for each question, then add the total for each of the roles.
If the grand total is higher than the 160, that means, High quality HR Services are delivered or the
grand total less than the 90 that means the low quality HR Service are delivered
By
Jayasiri Pathiraje
HR Practitioner
Hdip in HRM
PQHRM –IPM SL
PgD in Labor Relation & HRM- University of Colombo
076 6953718
Strategic Partner Administrative expert Employee champion Change Agent
Question Score Question Score Question Score Question Score
1 2 3 4
5 6 7 8
9 10 11 12
13 14 15 16
17 18 19 20
21 22 23 24
25 26 27 28
29 30 31 32
33 34 35 36
37 38 39 40
Total Total Total Total