HR in Europe - Critical Realities Fosway Group

10/28/2015 1© Copyright Fosway Group Limited. All Rights Reserved.

HR in Europe: Critical Realities Research 2015

David Wilson, CEO / [email protected] / @dwil23

in association with

mailto:[email protected]


Overview / Context

Rapid Walkthrough of Key Research Headlines

• Including … overall drivers, HR Tech, Cloud, Analytics

Next Steps …


A EUROPEAN ENTERPRISE PERSPECTIVE


EUROPEAN INSIGHTS - BUT WITH A TRULY GLOBAL INFLUENCE


RESPONDENTS 3x MORE LIKELY TO HAVE A GLOBAL THAN A LOCAL PERSPECTIVE


What did they tell us?

HR


CENTRALISED HR– IS NOT THE DOMINANT OPERATING MODEL


EUROPEAN HR - OPERATING IN PERFORMANCE AND PROFITABILITY FOCUSEDORGANISATIONS


The same level as

Improving Customer Satisfaction & Service Quality

see

Business

Agilityas a

Major Challenge

44%

EUROPEAN HR – KEY BUSINESS CHALLENGES


European HR’s Top Priority as an HR Organisation is to be a Strategic Business Partner (Still No. 1)53%

40% Improving Employee Engagement (up 12% from 2014)

40% Increasing the Consistency of HR Processes

40% Better Leadership & Management

34% Enhancing the Talent Pipeline

30% Improving HR Service Quality and Provision

HR’S TOP HR PRIORITIES


IMPROVING EMPLOYEE PERFORMANCE A PRIORITY FOR 20%

MEASURING EMPLOYEE PERFORMANCE A PRIORITY FOR <10%


1. High Quality Data &

Analytics

2. Quality HR Systems

3. Next Gen Technologies

4. Integration of HR& Business Systems

5. HR Influencing

Skills

but.. Outsourcing HR Processes still only seen as Critically or Very Important for

<20% of respondents

TOP 5 LEVERS

for Future

Success of European HR

Operations

41% Critically

Important

70% Critically

or Very

Important

85% Critically

or Very

Important

38% Critically

Important

89% Critically

or Very

Important

37% Critically

Important

73% Critically

or Very

Important

79% Critically

or Very

Important

27% Critically

Important

24% Critically

Important


EMPLOYEE ENGAGEMENT IS THE LEADING MEASURE OF SUCCESS FOR HR STRATEGY 2015-16


FUTURE SUCCESS = CHANGING HR ?


FUTURE INVESTMENT IN HR

#1 HR Tech & Innovation #2 Develop HR Expertise


HR HEADCOUNT IS THE BIGGEST FOCUS FOR REDUCING INVESTMENT IN HR


Research Insights

What about

HR Technology?


FRAGMENTED HR SYSTEMS APPROACH


The HIGHEST LEVELS OF HR TECH CONSISTENCY ARE FOUND IN


LEAST CONSISTENCY IN HR TECH


SIGNIFICANT OPPORTUNITY AND RISKS FOR VENDORS OVER THE NEXT 3 YEARS…


MAJOR SHIFTS IN HR TECH ON THE WAY…


PAYROLL CLEARLY MOST SENSITIVE HR SOLUTION…



THE SUPPLIER WAKE UP CALL!


“IT’S NOT YOU, IT’S THE USER EXPERIENCE!”


User Experience is the most

Critical Driver for

changing HR Tech

44%


HOW SATISFIED ARE C-SUITE WITH YOUR HR SYSTEMS?

Extremely Satisfied

Very Satisfied

SOME WHAT SATISFIED

Not Satisfied


Research Insights

What about Cloud?


GROWING IMPORTANCE & DARK CLOUDS FOR CLOUD ADOPTION


HR SOLUTIONS MOST LIKELY TO BE DEPLOYED IN THE CLOUD?


HR CLOUD - NOT FOR PAYROLL!

Payroll

- Active in the Cloud 17% - Moving to the Cloud 6% - Planning to Move to the Cloud 12%

- Not Applicable 65%


MAIN BENEFITS OF CLOUD HR?


THE MAJOR CHALLENGES OF MOVING HR SYSTEMS TO THE CLOUD

Lack of customisation and alignment to our organisation

Influence over future Roadmap

Systems Performance

Security, Disaster Recovery


THE MAJOR CHALLENGES OF MOVING HR SYSTEMS TO THE CLOUD

32% Managing Solution Flexibility


Research Insights

What about Analytics?


HOW MUCH OF A PRIORITY IS HR ANALYTICS TO YOUR ORGANISATION


KEY DRIVERS FOR ANALYTICS

76% Major Driver is to

Enable HR to be a stronger strategic business partner





Optimise HR Service Quality& Provision




WHERE ARE YOU USING HR ANALYTICS TODAY?

Pay, compensation, benefits / reward

Recruitment and selection


WHERE ARE YOU USING HR ANALYTICS TODAY?

• Goals and performance management

• Workforce management

• Appraisals management


WHERE ARE YOU PLANNING TO USE ANALYTICS TOMORROW?

Talent and succession management

Career planning

Workforce planning

Learning and development

Employee retention


WHERE ARE YOU PLANNING HR ANALYTICS TOMORROW?

• Onboarding

• Workforce management

• Goals and performance management

• Employee engagement

• Appraisals management

• Recruitment and selection


THE BIGGEST CHALLENGES TO TAKING HR ANALYTICS FORWARD IN YOUR ORGANISATION?


Nearly 90% SEE LACK OF SKILLED RESOURCES AS A

CHALLENGE

IN PROGRESSING WITH HR ANALYTICS IN THEIR ORGANISATION


85% SEE

CURRENT SOLUTION AS A

CHALLENGE IN PROGRESSING WITH HR ANALYTICS


>80% see

Lack of Data Integration across

HR Silos and with

Business Data as

a Challenge


LOW INVESTMENT IN ANALYTICS

is a challenge for nearly

80%


What’s Next …


NEXT STEPS

Infographic Handout - Printed copies

- Availability to Download

Fosway Stand 301


WHAT’S NEXT?

Key Headlines Paper – Next 2 weeks

Series of focused viewpoints to follow- European HR Drivers & Challenges

- State of HR Technology in Europe

- Cloud Drivers & Challenges

- HR Analytics in Europe

Further research for 2016


OTHER FOSWAY RESEARCH

Fosway 9-Grid™ Analysis- Talent Management (October 2015)

- LMS & Other Learning

- Cloud HCM (Target March 2016)

Vendor Reports NEW

Deeper Corporate Research / Analysis Next Gen HR, Talent & Learning


Fosway GroupEurope’s #1 HR Analyst

David Wilson, CEO / [email protected] / @dwil23

THANK YOU

mailto:[email protected]

Recruiting & HR

HR in Europe - Critical Realities Fosway Group