HR A Strategic Business PartnerNew Competencies for the HR Professional
KULDEEP MATHURM.B.A. JIWAJI UNIVERSITY GWALIOR
In the fast changing competitive business environment, sustenance of growth and development is only possible through Creating performance organizations. Performing organizations develop performing people and performing people create performing organizations. This can be realized only through linking people, strategy with performance of the organization. To ensure this, a shift is required from traditional human resource function to strategic performance management function. Human resource professionals have been thrown to the challenges to master new competencies in strategizing HR functions so as to achieve business goals and make themselves the true business partners.
In the new millennium, it is an accepted fact that people alive will provide the competitive edge to organizations. It is also certain that only those organizations which can continuously create value can sustain the competition, for value is the language of business and it is all about wealth. Who creates wealth? Undoubtedly the People. Therefore, the key focus is to enable creation of the value creators, people and HRM function has to take the lead.
Human Resource Management traditionally focused on maintenance of hygiene factors with a missionary approach, not linking their efforts to business returns. At times HR activities, instead of adding and creating value, simply added to the cost of business. Such experiences raised questions about the role of the HRM function in the organizational context. The profession has rightly realized that in the business of business, there is no place for any activity, which fails to add values. Going forward, HRM has started to transform itself to integrate with business in vale creation and to imbibe the cardinal principle of quantification and measurement of deliverables.
The task of an HR professional is to build competencies into the fabric of the business. Ultimately, HR must be seen to deliver value. This value orientation is what business needs that can translate every competency into skill and make that scalable.
The HR FunctionHR professional withStrategic competenciesThe HR systemHigh-performance, strategically aligned policies and practicesEmployee behaviorsStrategically focused competencies, motivations and associated behaviorsHRs Strategic Architecture
Strategic Business NeedsExpressed mission statements or Vision statements and translatedInto strategic business objectivesStrategic Human Resources Management Activities
Human Resources PhilosophyExpressed in statements defining Expresses how to treat and valueBusiness values and culture people
Human Resources Policies Establishes guidelines for actionExpressed as shared value (guidelines) on people-related business issues and HR programs Human Resources Programs Coordinates efforts to facilitateArticulated as Human Resources change to address major people- Strategies related business issues Human Resources Practices Motivates needed role behaviorsFor leadership, managerial, andOperational rolesHuman Resources Processes Defines how these activities are For the formulation and implementation carried out Of other activities
Designing Strategic HR Strategies -
(A) Strategy Architect
Developing & linking/ aligning HR strategies with
organizational strategies Sustaining Strategic agility Engaging customers internal as well external
(B) Talent Manager/ Org Designer
Planning Ensuring todays and tomorrows talent Developing talent/Nurturing talent Shaping organization flexible, responsive etc. Fostering communication Designing rewards systems++
Human Capital Pool
KnowledgeSkillAbilityEmployee Relationships and BehaviorsPsychological ContractsJob Related/RequiredOrganizational CitizenshipPeople Management PracticesStaffing Training Rewards AppraisalWork Design Participation Recognition CommunicationThe basic strategic HRM Components
(c) Operational Executor
Designing new workplaces practices Implementing workplace policies / practices Advancing HR Technology
(D) Credible Activist Deliverables than doubles Delivering results with integrity Sharing information Building relationships of trust Doing HR with attitude
(E) Culture and Change Steward
Facilitating change Valuing culture Crafting culture Personalizing culture
External EnvironmentCompetitionGovernment regulationTechnologyMarket trendsEconomicCorporateStrategyBusinessUnit StrategyInternal EnvironmentCultureStructurePoliticsEmployee skillsPast strategyEmployeeSeparationLawsRegulatingEmploymentHR Strategy
HR planningDesign of jobs & and work systemsWhat worker do What workers needHow jobs interface with othersHRInformationSystemsStaffingTrainingPerformanceManagementCompensationLaborRelationsStrategic Human Resource Management
IncreasedPerformanceEnhancedShareholders ValueCustomer andEmployee Satisfactionthrough
Effective management of staffing, retention, and turnover through selection of employees
that fit with both strategy and culture Cost-effective utilization of employees through investment in identified human capital with
potential for high retention Integrated HR programs and policies that clearly follow from corporate strategy Facilitation of change and adaptation through a flexible, more dynamic organization Tighter focus on customer needs, key and emerging markets, quality
Outcomes of Strategic HR
People with credentials are often outperformed by those with a passionate commitment for somethingAnonymous
Competencies to MasterCompetence in the absence of strategy is like acting without an audience David Ulrich Knowing how to reduce costs Improve service in non-core functions of the business Provide defined career ladder to people Cross sell service Ability to assess why a void exists in a business Recruiting and retaining top talent To strive for operational excellence and discipline
Dave Ulrich outlines five areas HR can measure to demonstrate results Productivity measures output per unit of input. Improvements in
these areas might be traced back to increased training, improved work structure and so on. Process measures, such as improving systems and workflow HR costs and/or benefits for any specific initiatives. Employee retention, morale, commitment and skills. Capabilities of the organization, such as speed (response time)
learning, shared mind set and accountability.
It is time to elevate HR to a new playing field, and measuring results may be the only credible way for HR to truly step up to it.
Once they have developed good business relationships throughout the Organization, and the value add is seen by the people, HR Managers will become involved to help the organization move towards a vision created for the new millennium.
The preparation for this process of completion is also known as Future.With strength of a character, nothing is impossible, when your heart expands, to embrace the impossible, you are able to lead the pathTao
The quest for achieving excellence through people in the future continues.