Managing Performance Webinar Slides

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Business Savvy, Training Know How

Managing Performance

By: Joanne Vose

On: 25th February 2015 @ 13:00

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Housekeeping

“Please use the chat box for questions,

thoughts and Debate”



Applicant Tracking System (ATS)

Careers websites

Recruitment Support

Streamline your recruitment processes

Improve recruitment communications

Promote your employer brand

Reduce the costs of recruitment

Tighter control on recruitment decisions

Manage the ROI of recruitment

Attract better quality people, faster

Recruitment Advertising



HR – Managing

Performance

25 February 2015

Joanne Vose

© The Business Springboard Limited 2013




About Your Presenter

Joanne holds an MA in Human Resource Management, is a fully qualified Member of the Chartered Institute of Personnel & Development and is a qualified NLP Practitioner. With considerable experience in people management and training interventions, Joanne’s consultancy and training is valued by her clients for her practical and business orientated approach, providing a complete people management solution to support organisational goals.

Joanne delivers a number of modules for The Business Springboard, including The 4D Manager and the Leadership & Management Development Programme, both of which are recognised for progression to further education.



Disclaimer & Copyright

These materials are designed solely for the use of participants on our courses. These materials shall not be copied or

reproduced in any format whatsoever without the prior consent of The Business Springboard Limited.

The content of these materials does not constitute advice tailored to any participant’s specific needs and to the

maximum extent permitted by applicable law, The Business Springboard or any of its employees or associates shall not be

held liable for any direct, indirect or consequential loss or damage arising as a result of use of these materials.



Welcome

Introduction to Managing Performance

Role definition & performance measures

The business impact of performance levels

Team Variance

Managing poor performance – practical tools

Questions & Answers



Introduction to Managing Performance

Why should we manage performance?

Everybody likes to feel valued

Neglecting to set targets and measure performance risks leaving employees feeling unguided and lost.

They won't know what they should be doing or how they could better their work

Increased productivity

Safety net



Role Definition & Performance Measures

We need to know what we are doing!

Verbal & written role definitions

Custom & practice

How do we measure performance?

Quantitative & qualitative

Subjective & objective



Types of Performance – The Business Impact

Poor performance

Slightly below average performance

Sudden fall in performance

Aggressive player

High performer who is not meeting objectives

Emotional employee

Good performance

Over performer



What Can You Control?



Comfort

Stretch

Panic



Practical Tools to Manage Poor Performance

Identifying problems before they become major barriers

Investigate & discuss

Set clear expectations & objectives

Monitor & review

Develop and motivate

Remove any obstacles

Disciplinary – capability issue?



Managing Good Performance

Often neglected

Spend management time here - we want this in our business!

How are they motivated?

Use as examples / trainers?

Need to find out how / why they do what they do & replicate

Reward – not just financial

Recognition



Questions & Answers



Inspiring training & development for

real business results • bespoke in-house training

• off-the-shelf workshops

• seminars and webinars

• business mentoring

•The 4D Manager

•marketing & PR

• finance

• people

• customer service

• leadership & management

www.thebusinessspringboard.co.uk



Want to Know More? Following the successes of our in-house programmes,

The Business Springboard is currently running a serious

of ‘Pop Up’ training courses, designed to give a focused,

bite sized training session to develop managers in key

areas:

Small groups to allow individual mentoring and action planning

Half day courses

Making real changes by enhancing management skill sets

Topics include Managing Performance, Giving Feedback,

Interview Sills and Attendance Management

Full list on upcoming Yorkshire dates on our website –

www.thebusinessspringboard.co.uk



HR – Managing

Performance

25 February 2015

Joanne Vose

© The Business Springboard Limited 2013




Telephone: 0113 322 7240

Website: www.shorebird-rpo.com

Email: [email protected]

Twitter: https://twitter.com/ShorebirdRPO

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Managing Performance Webinar Slides